Solutions Newsletter                       JANUARY 2010
AMTELCO INNOVATION UPDATE

In This Issue
Save Labor with IS Transformer
Got a Minute? Learn a Lot from Demo Movies!
Online Customer Forum Invitation
Quick Links
Visit us on Facebook
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More About Us

Greetings!

In this issue you will see how AMTELCO's IS Transformer makes it easy to convert all your Infinity client message forms into Intelligent Series message scripts.

Also in this issue, an invitation to join the FREE Customer Forum with Kevin Beale, Director Software Research & Development. The topic of February's Forum:
  • One Number Call Forwarding - AMTELCO's Infinity system has supported One Number Forwarding for years. Our new Universal DID Software will make the transition to One Number much easier.
Use IS Transformer to Save on Labor

The NEW Intelligent Series Transformer translates message forms, info pages and formatted data into the Intelligent Series platform.

IS Transformer tool is a component of the IS Supervisor application that makes it possible to quickly and easily convert Infinity client message forms that were developed in older versions of the Infinity software into Intelligent Series message scripts.

The IS Transformer tool is capable of importing from comma- and tab-delimited text files and spreadsheets. This makes it possible to convert message forms that were developed on other platforms into Intelligent Series message scripts and client info pages.


IS Transformer screen
Demo Movies: Got a Minute? Learn a Lot!

Link to Demo Movies

Intelligent Series (IS) Messaging: Simplify the most difficult client instructions and make the message-taking process as easy as filling in a form.

IS Contact Based Architecture: Assure that your staff always adheres to each account's protocol.

IS Dispatching: For any type of answering service, dispatching is what it's all about.

IS Reporting:
Great reports are at the heart of running a smooth operation.

IS Contact-Based OnCall:

Increase your revenue by adding a powerful OnCall scheduling which uses your client database to provide contact info.
Online Customer Forum

You are invited to participate in an AMTELCO Customer Forum about the new Universal DID Software and One Number Call Forwarding.
 
The forum will be lead by Kevin Beale, Director of the R&D Software Department at AMTELCO. It will be a demonstration and open discussion
 
Participation in this informative Web-based session is limited to one (1) log-in credential per location. Please plan on having all the interested members of your staff meet in one location if more than one representative of your institution plans to participate in this AMTELCO Product Forum.
 
Date:  Tuesday, February 16, 2009
TIME:  2:00 p.m. - 3:00 p.m. Central Standard
Where:  Online forum using Go To Meeting
How:  Register by clicking here: Customer Forum Registration


Login instructions will be sent to you the day before this session.

Watch for NAEO Specials!
We will be doing regular online forums to provide more information about the innovative products, services and ideas designed for YOU!
 
Sincerely,
 
Your Friends at AMTELCO