Solutions Newsletter                       DECEMBER 2009
AMTELCO INNOVATION UPDATE

In This Issue
Increase Revenue with Appointment Scheduling
MiteyMite Messenger
Online Customer Forum Invitation
Quick Links
Greetings!

In this issue you will see how AMTELCO's IS Appointment Scheduling has become the hot new call center product.

Also in this issue, an invitation to join the FREE customer forum with Kevin Beale, Director Software Research & Development. The topic of December's Forum:
  • MiteyMite Messenger - Become an integral part of your client's daily contacts providing a simple desktop application
Offer Appointment Scheduling and Increase Your Revenue
AMTELCO's IS Appointment Scheduling Makes it Easy!

To download a pdf about Scheduling Click here.
Contact your sales representative by e-mail or call us at (800)356-9148

Read more...



MiteyMite Messenger -
Become on integral part of your clients' daily contacts and make money providing a simple-to-use desktop application.

MiteyMite Messenger (MMM) extends the power and versatility of the call center's directories to every call center customer's desktop. MMM recognizes input and presents action options, from dialing calls directly to incrementally searching directories and presenting the user with ever-narrowing search results to find the exact information and action sequence to contact an individual.



Desktop Messages can easily be entered and quickly sent to the selected person.

MMM makes it easy to choose how you want to contact the person.
Online Customer Forum

You are invited to participate in an AMTELCO Customer Forum to introduce the new MiteyMite client desktop communication tool. The MiteyMite application virtually eliminates the need to publish institutional telephone and e-mail directories and all but eliminates Dial Zero calls by putting the power and flexibility of AMTELCO's Intelligent Series applications at the fingertips of every member of an institution's staff.
 
The forum will be lead by Kevin Beale, Director of the R&D Software Department at AMTELCO. It will be a demonstration and open discussion about this innovative new product. The forum is designed to collect customer input about the application and to explore how MiteyMite can help streamline your institution's internal communications processes.
 
Participation in this informative web-based session is limited to one (1) log-in credential per location. Please plan on having all the interested members of your staff meet in one location if more than one representative of your institution plans to participate in this AMTELCO Product Forum.
 
Date:  Wednesday, December 16, 2009
TIME:  2:00 a.m. - 3:00 p.m. Central Standard Time
Where:  Online forum using Go To Meeting
How:  Register by clicking here: Customer Forum Registration


Watch for Upcoming Customer Forums
We will be doing regular online forums to provide more information about the innovative products, services and ideas designed for YOU!
 
Sincerely,
 
Your Friends at AMTELCO