| Greetings! |
 Summer is right around the corner and we know that this means your schedule is probably filling up quickly. As you head into one of the busiest parts of the year, we take a look at a few articles to help you with staff training and staff retention. In our latest Chef Spotlight, we talk to Executive Chef Julius Pontes of Nashawtuc Country Club about the staffing challenges he faces. Finally, we give you some tips on how to make your menu healthier as the public continues to become more and more health conscious. |
| Train Your Staff to Stick Around Longer |
 Finding and keeping quality staff has long been a problem in the foodservice and hospitality industries. Whether your business is seasonal or year-round, the need for hard-working, dedicated staff is still the same. So, once you've tackled the tricky task of hiring new employees, how do you keep them around? This article offers some tips on setting up in-house training programs to invest in your employees and make them feel invested in you. Many hotels are using new technology to ensure that their associates have proper training. This article talks about computer programs that are being used at Hilton Garden Inns and Marriott to help employees have better interaction with guests. The programs realistically simulate situations that associates may face and rate them on how they choose to handle the problem. |
With over thirty years of experience at properties around the world, Julius Pontes has seen his share of issues in the kitchen. But the biggest issue he's facing at his current position as Executive Chef of Nashawtuc Country Club is finding quality staff for the busy summer season.
It used to be that eating out was an excuse to cheat on diets or a special occasion treat. But with more and more people living an on-the-go lifestyle, eating out has become a necessity for many and they want healthier menu options to choose from. As the economy gets tighter and people are more selective about where they spend their money, will your outlet offer them the choices they want? This 