NEW MASTHEAD
       Customer Service NewsLink                                                                                  Issue 11

A35

A 30+ year old W+D 35 pocket machine is one of the vintage envelope machines that W+D will stop supporting in 2010.  For a complete list, click on discontinued machines list -->
W+D announces end of support for older machine models in 2010
The machines and equipment of Winkler+Dünnebier are known for their reliability and long life. W+D supports its machines  through the sale of original spare parts, technical service and upgrades.
 
Due to obsolete technology and reduced numbers in the machine installed base, W+D has decided to discontinue support for certain older machine models. For these particular machines, W+D will not offer service support or spare parts after March 31, 2010. You will find a list of the discontinued machine types here.   Discontinued machines list 
 
The list of the corresponding discontinued parts is now being prepared and will be published with the next W+D Newslink in November.

General information about the discontinuation of service support is described in our guidelines. This document describes certain options that may be available for your discontinued machine model.    Discontinued machine support guidelines  
 
This is the perfect time to take a close look at your production lines and invest in productivity and quality improvements that offer lower returns on your investment. Your partners on the W+D service team will be happy to show you the advantages our TIP program offers you. 
For more information  please contact our parts department at 913.492.9880 or email us at parts@wdmachinery.com.
 Providing world class support for our envelope machines since 1913