GCN Masthead June 2011

In The News...
5 Tips to Use LinkedIn More Effectively
Spice Up Your Sales Meeting
How to Measure Your Return on Your Social Media Investment
Sales is Nothing More than Setting Expectations
After the One Hit Wonder
Is Blogging Over?
The 100 Most Creative People in Business 2011
5 Best Apps for Business
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Just In...

Last month, Hennessey Capital was proud to join with Crain's Detroit Business to sponsor the Heart Walk, benefiting the American Heart Association. 

 

View photos from the event

 

It's a Done Deal

Hennessey Capital announces the following recent done deals:

  
  
$250,000 factoring facility to a legal staffing company to provide additional working capital.

 


$250,000 factoring facility to a die maker to support significant growth.

  

 

$1.5 million asset-based line of credit to three related resin reclamation and recycling companies to provide additional working capital.

 



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Hennessey Capital Videos

We are excited to provide a new way to get to know the Hennessey Capital staff. Find out more about Mike Semanco's "clowning," Candi Pavliscak's family, Toby Dahm's fame on Sporstcenter, Joe Romeo's nickname on the racquetball court and more. Now you can put a face with a name or learn something new about a Hennessey Capital staff member.  

Meet Mike Semanco
Meet Mike Semanco

 

Meet Toby Dahm
Meet Toby Dahm
  
Meet Candi Pavliscak
Meet Candi Pavliscak
  
Meet Jeff Wright
Meet Jeff Wright
  
Meet Joe Romeo
Meet Joe Romeo
  
Meet Kim Eberhardt
Meet Kim Eberhardt
Greetings!

It's the June edition of Growth Capital News. In this issue, we are focusing on sales and marketing - the lifeblood of any successful business. We hope you are inspired and excited by the strategies, tactics and concepts offered in this edition.

 

5 Tips to Use LinkedIn More Effectively

LinkedIn

By Kim Eberhardt, Vice President, Marketing & Communications, Hennessey Capital 

 

The most recent statistics indicate that LinkedIn has 100 million users. Are you one of them? LinkedIn offers incredible power to connect and grow your business, if you utilize it effectively.  This tool is used all over the world to connect business professionals at all levels in a multitude of industries - with high-tech, financing and manufacturing industries leading the pack in users. There are over 44 million users in the United States alone and executives from all Fortune 500 companies are on LinkedIn.  Needless to say, with such an impressive rate of adoption among U.S. business professionals, you could be missing out on valuable opportunities by not engaging clients, prospects and referral sources through LinkedIn. So, if you haven't created a LinkedIn profile or you are not utilizing it to its fullest potential, here are a few tips to do so:


1. Complete your profile - This is the easiest step to execute. A complete profile will help your search engine results. See for yourself - if you have a complete LinkedIn profile, Google your own name and LinkedIn is likely to be one the top search results and most likely appears before your own company's web page. This is the power of LinkedIn. LinkedIn even makes it easy for you by offering a status bar that indicates the percentage of your profile completion - your goal should be to get to 100 percent. To do so, you must have a photo, list your current position, past positions (at least two), education, profile summary, specialties and recommendations (at least three).


2. Solicit recommendations - As stated in the first tip, recommendations are one of the necessary elements to creating a complete profile. More importantly, recommendations lend credibility to you, your work and highlight personal characteristics that differentiate you as an individual. In essence, recommendations lend credence to your resume and accomplishments. To solicit recommendations, you can simply click the "ask for recommendations" link within your profile. If you are uncomfortable soliciting recommendations directly, make a point to provide a recommendation for someone else. The law of reciprocity suggests that person will want to do the same for you.


3. Add connections - This is the fun part! You can use LinkedIn to connect with people from your past and current professional world such as clients, referral sources, vendors, prospects, etc. A best practice to consider is dedicating 10 minutes on LinkedIn after attending a networking event to stay in touch with the new contacts you made at the event. LinkedIn makes connecting even easier by offering suggestions as to whom you may want to link up with in the "People You May Know" section. Adding connections not only creates value for you personally, but adds value to the rest of the individuals in your network. The larger your network, the more connections you can help others make as well. If you are new to LinkedIn, start by connecting with people you know, and then connect with people they know. Before you know it, you will have a network that reaches across a variety of industries and geographic areas. When you do send an invitation to connect via LinkedIn, make sure to personalize it. Simply adding the person's name and a reference to how you know each other or why you want to connect will increase the likelihood of an accepted invitation.


4. Share an update - You can share an update by typing into the empty box next to your photo when you login in to LinkedIn that reads "share an update." This is similar to a "status update" on Facebook. The idea is to share information with all of your connections. Appropriate update topics include information regarding a project you are working on, great news about your company or your client's business and interesting links to relevant business or industry articles. If you use Twitter, you can also link your Twitter account to LinkedIn, and your Tweets will appear automatically as your status update on LinkedIn. Using the update feature on LinkedIn allows you to stay top of mind with your connections (when you share an update, it appears in the "update" field when your connections login to LinkedIn) but also offers the opportunity to position yourself as a thought leader in your respective industry. Regularly sharing interesting and compelling content via the "share an update" tool will reinforce your expertise and knowledge within your professional field.


5. Join Groups - There are thousands of groups on LinkedIn that range from non-profit and trade organizations to industry and geographically specific groups. Your competitors are most likely participating, so why aren't you? As an example, there are 643 CPA-related groups alone. LinkedIn groups provide the opportunity for a deeper level of engagement, conversation and forum to share your expertise with the members of the group. Group participation will also help you stay abreast to industry trends and critical issues that may impact your business. Many groups also allow you to display the group on your profile, further enhancing your profile.


Once you have followed these tips and start to engage in LinkedIn, the important thing to do is keep it up. You don't want all of your hard work to go to waste! Try to allocate 15 minutes a day to make connections, contribute to group discussions, update your profile with any new relevant education or expertise and respond to messages and connection requests. As with all social media tools, you will find that the more time and effort you put into cultivating your network, the more beneficial the tool will be come.

 

 

 Spice Up Your Sales Meeting

 
The sales meeting for some is a dreaded hours-long absence from the queue of voicemail and e-mail piling up at their desks. Especially in today's hyper-connected world, how do you keep your sales team's attention to communicate important updates without having them fiddling with their BlackBerrys under the table or daydreaming about a lunch break? Get the answer
  
How to Measure Your Return on Your Social Media Investment
  
Social Media Bubbles
Twiddling with Twitter? Futzing with Facebook? Time spent online is money, so make sure it's paying off. Get the secret

Sales is Nothing More than Setting Expectations


How many times have you left a sales appointment... walked to your car in the parking lot... scratched your head & thought to yourself, "What the hell just happened in there? "What are the chances that your prospect is also thinking, "What just happened - & what do we do now?" This is called confusion. Confusion kills deals.

Chances are pretty good that if you're confused your prospect is confused, too. When this happens the chances of you making a sale (especially if the confusion continues) is pretty slim.
  
So what's a salesperson to do?  Set expectations.  We'll call them Ground Rules. Ground Rules are clear expectations of what will happen every step of the way throughout the selling process.  They are agreed to or "bought into" by both sides (seller & prospect). Ground Rules start at the beginning of a selling opportunity. Say this, "Mrs. Prospect what would you like to accomplish today in this meeting?" And let her talk.  Most prospects will tell you what they want to accomplish if you let them.  In fact, they will let you know exactly how to close them - if you'll just let them.  

At this point she will tell you the same thing everyone else tells you in a 1st meeting. She'll want to know what you do, how you do it, when she can get it, how much it will cost, who else is using it, etc. The point is there is nothing new that you hear when you ask someone what they want to accomplish - the same 4 or 5 things come up every time.  

Here's the problem:  Most salespeople "know everything" & they let that keep them from asking.  They think things like, "I know what they want" or "I don't want to look stupid by asking."  So they don't ask. This is dangerous!  Taking short-cuts in sales is always dangerous & usually leads to confusion.  Setting expectations early arms you with information you will need later. The beautiful thing is if you hear something new that you have never heard before you will uncover it early - & not be confused about it later.

When you come to the end of your meeting you need to set more Ground Rules.  It's necessary to sum up what just happened & set new Ground Rules for what happens next. If a 2nd (or 3rd) meeting is necessary you should know exactly what is expected in each meeting, who needs to be there, what you are doing in the mean time & what they are doing in the mean time. Do what you say you'll do & hold them accountable to doing what they said they'd do. In the next meeting you will confirm the Ground Rules that were set. No short-cuts!

Sales is nothing more than a series of little expectations (Ground Rules) . . .  every step of the way throughout the entire selling process.

We all set Ground Rules in our personal lives.  We know who is picking Riley up from volleyball tonight & at what time.  We know who is driving Duggan to baseball tomorrow night & on which field.  We know exactly which graduation parties we are attending this weekend (& how much money we are putting in the card!).  When we don't understand these things confusion sets in & things go wrong.  Why is it that in sales we don't set expectations?  The career that feeds our family should be the first place we set expectations.
  
Start managing your sales like you manage your personal lives & see what happens - I bet you'll go the bank more often!
  

After the One Hit Wonder

Sill BandzPet rocks. Cabbage Patch Kids. The Rubik's Cube. The marketplace, like the Billboard charts, is full of one-hit wonders - products that come out of nowhere, capture the national imagination, then just as quickly turn into punch lines and trivia answers.


But what about the entrepreneurs behind these creations? What do they do after the novelty of their novelty products wears off?


The Wall Street Journal decided to find out. Read the article here 

 

Is Blogging Over?   

BlogsIn February, The New York Times ran a doom-saying article about the future of blogs.

 

"Blogs were once the outlet of choice for people who wanted to express themselves online," read the article. "But with the rise of sites like Facebook and Twitter, they are losing their allure for many people-particularly the younger generation."

 

Not so fast, say some in the b2b world. Although there are no figures tracking the number of business blogs, it seems that businesses are still rapidly adopting blogs even in the age of social media. Read more 

 

The 100 Most Creative People in Business 

CreativeEach year, Fast Company scours the business landscape to come up with its list of the most creative people working in business today. This year's list does not disappoint. You will see some familiar names (Tina Fey, Bruno Mars) and some not so familiar (Esra'a Al Shafei). Whether you know their story or not, each one of the honorees is sure to inspire you to think about how you can harness more creativity in your business. Get the list

 

5 Best Apps for Business

Mobile AppsPut the PC on ice and turn your company-issued laptop into a bookend or decorative paperweight: Mobile devices now pack enough processing smarts to make your traditional computer obsolete, and thanks to a proliferation of enterprise-friendly apps, executives today can get a ton of work done on these gadgets.

 

Apple's App Store alone offers thousands of productivity and business apps. But which ones are truly indispensable? In putting together this list of top applications for businesspeople, we looked for software that was particularly handy for professionals on the go, but these apps are so addictive that you may find yourself using them in the office too. Learn more about the apps

 

How can Hennessey Capital help you in 2011? Visit HennesseyCap.com or contact Toby DahmJeff Wright or Joe Romeo at 248.658.1100 to learn how Hennessey can help you or your clients.