How do you create the conditions under which employees will want to give their best?
Engaged employees deliver better performance; most evidence supports that statement. An engaged workforce can create a win-win situation: staff who are inspired and motivated at work are likely to give their best which, in turn, can greatly benefit your organisation.
In this newsletter we explore the 'what' and the 'why' of employee engagement. And in our tips section we offer practical advice on how you can link engagement and reward to create real benefits for your organisation.
In this issue:
Why does employee engagement matter?
News and updates
Rewarding Tips - engaging your workforce
Next newsletter - September 2012
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Why does employee engagement make good business sense?
Marks and Spencer's HR Director needs no convincing about the benefits of employee engagement.
Speaking at the end of last year, she said:
"If the 25% of M&S stores with the lowest engagement scores performed as well in sales terms as the top 25%, M&S would increase its sales by £104 million a year".
This may not be surprising since evidence shows that engaged employees act as advocates for the organisation and, in the case of M&S and others, this contributes to customer satisfaction and business success.
So what exactly is employee engagement? And how do you create a work environment