July 2012 - Vol 1, Issue 14
|
|
|
|
|
|
| Greetings! | "Our deepest fear is not that we are inadequate. Our deepest fear is that we are powerful beyond measure......
As we are liberated from our own fear, our presence automatically liberates others." Marianne Williamson
At Insights, our mission is 'to create a world where people truly understand themselves and others, and are inspired to make a positive difference in everything they do'.
Over the next couple months, we present three powerful development opportunities to transform individuals, teams and organizations. Maybe you're looking to enhance performance appraisal techniques, and help leaders in your organization to better lead performance discussions that leave both people in the discussion enriched by the experience. Perhaps you're looking for ways to deliver world-class customer service experiences to those who do business with you. Or maybe, you're looking to develop a systematic way of helping everyone within your organization handle changes you're planning.
Please take a few moments to review these upcoming sessions and register early if you plan to attend.
|
|
|
|
Notes from the Field
|
Last month, Insights Vancouver was pleased to sponsor Dr. Robert Kegan's presentation to the BC Organizational Development Network. Although Dr. Kegan does not refer to the Insights learning system, the very real connections in his case studies abound, including how his exploration connects to the power of preferences and the conscious/less conscious parts of human behaviour. You can read the full story on Dr. Kegan's work HERE. Early this summer, Insights Vancouver and Licensed Practitioner Russell Cullingworth of C.E.Y.A. collaborated to bring the magic of Discovery to a group of Rovers from the Scouts Canada organization. Along with the results of the workshop, this story shares a unique perspective on how to engage a group of twenty-somethings in personal development. Catch the full story HERE.
|
Transformational Performance Management
| |
Friday, August 17th, 2012, 8:30 am- 4:00 pm
Insights Vancouver Training Centre
 Spend a full day learning practical skills for performance management discussions. This workshop builds on the leader's adapting and connecting skills, and the insights that come from the motivators of the eight types, and further uses practical case studies.
Topics will include the power of applying eight different performance management behaviors, questioning, listening, feedback and goal-setting - all using the Insights system.
You will leave the workshop with a higher level of confidence and competence in delivering transformational performance discussions. You will have the tools and job aids that will help you be a better coach and guide for those you lead.
If you're looking for tools to take your group to the next level, don't miss this workshop.
To register click HERE
For other upcoming Insights workshops and sessions, check out our Upcoming Events.
|
Insights into Exceptional Customer Service
| Friday, August 24th from 8:30 am to 4:30 pm.
Insights Vancouver Training Centre
If you have customers, you're in the customer service business. Insights into Exceptional Customer Service enables you to delight your customers by: - Enabling your people to develop outstanding relationships with each unique customer
- Providing the skills and knowledge your people need to be more effective at all stages of the customer relationship
- Leveraging the unique strengths of each of your service providers to create a mindset and ability to connect with each customer.
This interactive workshop will enable you to develop processes and teach skills that will create consistency in your customer's service experience, and will work with your situation, culture and values to develop an approach to service that is unique for your organization. Register for this program today. For other upcoming Insights workshops and sessions, check out our Upcoming Events. |
Insights for Building Engagement
|
September 26 & 27 and October 25
Insights Vancouver will offer a special 3-day Application Workshop providing a comprehensive overview of best practices for building engagement in a changing environment.
 | |
Insights Change Model
|
Discover the tools organizations are using to implement successful changes while achieving higher levels of employee confidence and competence. Learn how others have collaborated with Insights Vancouver to measure levels of engagement throughout their change processes, introduce the Insights engagement model to their employees, and prepare timely leadership actions.
If you are unsure if you should attend this session, please contact your Client Manager or the Insights Vancouver office.
Participants have the opportunity to apply proven check-lists and leadership processes, with their own organizations in mind. Learn together on the first 2 days -scheduled September 26 and 27, and receive peer feedback on your proposed strategies on the 3rd day - October 25.
Participants will receive a comprehensive 200 page learning guide, check lists for use at every stage of the engagement, practical "top drawer" job aids to guide you through each step, and a
Change Engagement survey valued at $900 for use with your first change project*
*one per organization
For more details, or to register, visit our Registration Page.
For other upcoming Insights workshops and sessions, check out our Upcoming Events
|
| Are you ready for an Insights Refresh? | OCTOBER 2 REFRESH FULL - STANDBY LIST AVAILABLE
NEXT SCHEDULED REFRESH APRIL 2, 2013
The October 2 Client Practitioner Refresh session is full, but we are taking names on a 'stand-by' list if a cancellation occurs. If you'd like to add your name to the stand-by list, CLICK HERE.
Tuesday, October 2, 2012 or Tuesday, April 2, 2013
Insights Vancouver Training Centre
Insights Refresh is a one-day interactive workshop for Client Practitioners who are committed to keeping their learning alive. While each program is adjusted to meet the needs of the registered participants, a typical day addresses questions such as:
- What exercises can I use to reinforce key messages in a personal effectiveness workshop?
- What do I need to remember when debriefing an individual's Insights Discovery Profile?
- How can I apply other chapters in the Insights Discovery Profile?
- What is common, and different, as you transition from an introductory workshop to Discovering Team Effectiveness or Discovering Leadership Effectiveness?
- What's the difference between an integrated Insights learning strategy and single event workshops?
- What new resources might fit with the needs in my organization
If you want to add your name to the Stand-by list for the October 2nd session, or register for the April 2, 2013 session, CLICK HERE.
|
|
If you have comments, or suggestions for articles in upcoming newsletters, please
contact our office.
Sincerely,
|
|
Ken Blosser
Insights Vancouver
|
|
|
|
|
