akmasthead10.6
Join Our Mailing List
We have launched our Blog! Get our latest thoughts on an ongoing basis by following the
While you are there, be sure to sign-up to follow us on LinkedIn, Facebook and Twitter.
 We are pleased to announce the addition of a new Strategic Alliance partner - MarketCounsel - a leading business and regulatory compliance consulting firm. Click here for more details. 
 
New Value-Added Services Offerings:
 

 Alternative Investments: Platform Design Consulting Services

Services for Registered Investment Advisors (RIAs)

What are investors thinking about today and how does it impact your business?
 
Find out in our latest White Paper:
 
Transparency=Client Confidence=Client Retention

 

Contact Us
 
We welcome your questions and comments.  Please contact us at:

11 Worcester Square
Boston, MA 02118
(617) 990-6894 
 
 
 
 
Second Quarter 2010
What a Difference a Year Makes 
 
While the outlook for the general economy is still somewhat uncertain, the performance of the stock market over the past year certainly has investors feeling more confident.
 
Almost a year into the stock market's recovery, several interesting trends have emerged which directly affect financial services professionals:
 
* Clients now have a year's worth of data to evaluate their advisors on how they reacted to the financial crisis and if what they are doing for them is working;
 
* Movement among advisors continues - both those moving within the same channel (wirehouse to wirehouse) and among channels (wire to regional, wire to independent, etc.); and
 
* Investment management and advisory firms that have lost significant assets have had a year to see if they have been able to successfully adapt operationally and strategically.
 
We see the remainder of 2010 being characterized by the word CHANGE - unhappy clients seeking new advisors, unhappy advisors seeking new homes and mergers among firms that recognize that they can't go it alone any longer.
 
The common denominator among these trends, and in fact the need we see most often, is that to be successful, market participants must clearly articulate their differentiating characteristics - their brand.
 
Clients thinking of changing advisors need a compelling reason to do so. Merged firms need to articulate the benefits of their new organization. And advisors that have switched firms need to convince clients to move with them.
 
This month's article deals with the importance of developing your brand no matter which segment of the industry you operate in. Your brand will influence if you emerge from this environment of change as one of the winners or not.
 
Have a great quarter!
 
Best regards,
 
Andy Klausner
Founder and Principal

The Importance of YOUR Brand 

Your brand is much more than a logo or the color of your marketing materials. Your brand is what you are to the marketplace and more importantly to your clients - it is your reputation and the value that you bring to clients and the reason that they do business with you. Viewed in this context, the importance of having an effective brand can't be overemphasized.
 

A brand differentiates you from the competition and allows you to present your core value proposition. In fact, your brand and your reputation are interchangeable. You should invest in it and leverage it to grow your business.

Brands are particularly important in the financial services industry. For both companies and individuals in the industry, your reputation (and brand by extension) is your greatest strength or greatest potential weakness. Clients are not buying products as much as they are buying you and your reputation for honesty, advice and service.

If current clients don't understand the value that you are providing to them you are at risk of losing them; if you can't articulate your differentiating points to prospects, the odds of converting them to clients decreases significantly.

What is a brand? In essence it is everything that you do - it is how you market yourself and your practice in a way that distinguishes you and is recognizable; it is also how you promote yourself to your target markets and become known as an expert and a trusted resource. Your brand is part of you "walking the walk" and "talking the talk." It should identify you and distinguish you.

Your branding is extremely important to your marketing activities as well. In fact, going through the process of branding yourself for the first time or rebranding yourself will help you match your strengths with a niche market or markets to target as you proactively grow your business. Developing your brand helps answer the questions "What market segment fits best with what I/we do best?" and "Who would appreciate what I do and find it to be of value?"

An effective brand will:

Ø  Associate you with a value-added service

Ø  Distinguish you from other market participants

Ø  Be viewed as being meaningful and beneficial

Brands are about perception as well - what clients perceive of you. You have a large role in determining this perception. As you develop your brand, ask yourself the questions "What would current and potential clients think of this brand?" and "What is my true value to clients?" Even go so far as to solicit feedback from current clients because the chances are that future clients will have similar feelings and perceptions.

Further, attempt to make your brand reflect the goals and objectives of your target audience.  Besides being recognizable, does your brand represent to them that it can help them reach their goals? A brand that can accomplish these dual goals is truly client-centric and helps to solidify long-term relationships. A successful brand will help you move from awareness to relevance to the long-term relationship that you seek.

 Please click here to download PDF version.
AK Advisory Partners LLC is a consultancy to the financial services industry, providing advice and training to firms and individuals operating in the fee-based, investment management and wealth management areas.