September 2009 Volume 2 Issue 6
EVENTS

 WIFS

Thursday, September 24
4:45-7:00pm
Walking Through Life - How to Overcome Fear and Challenges That Hold Us Back
Feature: Katherine Dunham, Vice-President of Marketing, at Hewlett-Packard
Location: The Portland Zoo
For more information and to register, click here.

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 IMC USA

Tuesday, October 20
7:00 a.m. to 9:00 a.m.
Smart Isn't Enough
Feature: Dr. Kenton Hill
Location: Multnomah Athletic Club
For more information and to register, click here.

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October 24 to October 27
Confab Consultants Conference For successful consultants - and those who want to be
Location: Reno, Nevada
For more information and to register, click here.

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 Jo Smith Associates

Thursday, November 12th
8:30 a.m. to 11:30 a.m.
Marketing for Introverts
Use your strengths to attract perfect clients!
Featuring: Jo Smith and Veronika Noize
Location: The University Club, Portland, OR
For more information and to register, click here.
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books
Lucky Women Press announces:

$147

Introductory Price: $99


Jo Smith's Attract and Retain Perfect Clients
A Step-by-Step Guide for Building Your Practice

Presented by Jo Smith
with Veronika Noize.

A step-by-step manual to help professionals build their practice, the guide was developed as a tool to leverage the user's unique set of strengths and skills for marketing a small business.

The Guide includes a free Personal Strengths assessment, examples and audio commentary to explain how to use the assessment to identify and play to one's strengths when building a practice. The guide also includes an easy template with step-by-step suggestions and examples of marketing actions that utilize strengths, as well as multiple tools to help small business owners fill their practice with perfect clients.

For more information or to purchase, click here.
manage
 
How to Survive and Thrive in a Slow Economy
No Handwringing Allowed! 

We're all seeing signs of the economy improving, but some of you might still be slower than you would like.  How can you use this time productively, rather than just bide your time until you're swamped again?  Here are five suggestions:

1.  Nurture yourself.  Remind yourself that you can handle whatever happens.  You've managed your way through problems and disappointments before and, if necessary, you can again.  That reassurance can help you stop worrying and focus on opportunities.  If your work is slow and you have the financial means, this might be a great time to take advantage of the bargains available to travel for a weekend, a week, a month or longer.  If you can't travel, consider small pleasures, like a pedicure or a day of fishing.  Take the time to play, whether it's tennis with your friends or tossing a Frisbee with your kids.  Worrying won't help anyone and will make you less effective, so lighten up!  What will you do to take care of yourself?
 
2.  Hug your clients.  Start by doing excellent work, then ramp up your client service.  Client service is always
important, but never more so than when clients are trying desperately to cut costs in a slow economy.  Be visible to
your clients.  Make client calls every single day and visit client sites when possible - off the clock.  They'll appreciate
the attention.  Take your clients to lunch and provide them with useful information.  Let your clients know how much
you care.  If they're struggling, help them prioritize their needs.  What's critical now?  What can wait for a few months?  If they become inactive, check in to see how they're doing.  Let them know you care.  How will you hug your clients?
 
3.  Market yourself.  Note that some of the activities in these five categories overlap.  Make those daily calls to clients and prospects.  Get out in your community and be active.  Plan and deliver events.  Attend events where your clients and prospects are likely to congregate.  Being visible will not only build the loyalty of your existing clients, it will also help you attract new clients.  Are you writing and speaking?  Are you blogging?  E-blasting?  How about teleseminars? Physically or virtually, you can simultaneously deliver value and become a recognized thought leader in your area.  What are you doing to market yourself?    
 
4.  Invest in yourself.  This is a great time to learn something new, whether for pleasure or for practical business application.  Have you always wanted to learn Spanish?  This might be the perfect time to do it and, with our growing Spanish-speaking population, it will make you more valuable in addition to enriching your life.  Do you want to add a new practice specialty?  This is the time to learn - whether by CLE or independent study.  Take this time to master your social media skills or study your clients' industries.  What will make you more valuable?
 
5.  Invest in your firm.  What can you do to improve your firm?  Can you lead an effort to market collaboratively?  Research new industries or opportunities?  Would your firm or practice group benefit from improving one or more of its systems?  Instead of complaining until someone else takes the lead, volunteer to be part of the solution.  Are you doing your part to delegate work and mentor newer associates?  Overcome the urge to hold work close to the vest and spend time teaching new associates.  They need it, your firm needs it.  What firm need can you meet? 
 
Bonus:  Invest in our community.  The need is as great as it's ever been in our lifetime.  Growing numbers of people in our community are hungry.  Domestic violence increases with unemployment.  Schools always need our support.  Whatever you choose to do, your community service will enrich your life.  How will you invest in our community?
 
Just how productive can you be during a slow economy?  The only limit is your imagination.
article2You're Up!
The Pride of Rising to a Challenge

Recently I heard a speaker describe with clear delight an incident that took place in his life more than 30 years ago. He spoke about how he loved the game of football, but spent most of his college football career "riding the bench" because of his small stature - small, that is, relative to some of his nationally recognized teammates.  Nevertheless, he practiced relentlessly and carried a football under his arm wherever he went.  Then came the long-awaited day when his coach pointed to him and said, "You're up!"  Excitedly, he ran into the game.  The quarterback grinned and called the play, a pass to the kid with the clean white jersey.  He rose to the occasion, executed perfectly and caught the pass, ending his season one for one!

Captain Marv Serhan went on to relate his pass play experience to good management and the importance of giving others the opportunity to rise to new challenges.  I've been mulling this story for a few days and I've recalled some of the people and circumstances that called on me to rise to a challenge.  Early in my professional career, I interned for a small Portland advertising agency, Marx, Knoll, Denight & Dodge.  My supervisor, Charles Denight, assigned one of my first projects to me, explaining the project, including the context, project goals and work to date, then answered my questions.  "Do you want me to check in with you when I've finished the first phase?" I asked.  "No, I want you to finish the project.  If you have any problems or questions along the way, my door is open."   I successfully finished that project, more than satisfying both Denight and the client, and I still remember the pride I felt in my accomplishment.  I also remember how effectively my mentor gave me that opportunity to prove myself, figuratively calling, "You're up!"  Presumably he assessed my ability to perform and matched the project and his instructions to that assessment.  His method informed my own management style when I later delegated work and gave those who reported to me opportunities to grow professionally while meeting the needs of our clients.

Who in your career said to you, "You're up!"?  Are you giving others similar opportunities to prove themselves, grow professionally and experience their own pride of accomplishment by rising to new challenges?

If you have an opportunity to hear Captain Serhan speak about leadership, I highly recommend you take advantage of the occasion.  He's a dynamic presenter with the experience and knowledge to support his formula for personal character and effective leadership.

Click here to read about effective delegation.
marketingMarketing for Introverts
Use your Strengths to Attract Perfect Clients

Join Jo Smith, the Practice Building Coach, and Veronika Noize, the Marketing Coach for this valuable seminar designed to help you use your strengths to attract perfect clients.
You will begin to receive benefits from this seminar even before it begins, with the insights of a PREP Personal Strengths Assessment. 

In this seminar, you will learn how to make your marketing strategies work for you by using your unique set of strengths.

Who should attend?

This seminar was designed for professionals who want to fill their practice with perfect clients, but feel hampered by their dislike of networking and large groups of people and aren't confident in knowing which marketing skill will be right for them.

Your Investment: $229 until October 23rd, $299 regular tuition.

For more information or to register, click here.
Sincerely,
Jo Smith
503.234.5044

Quote of the Month

You are never too old to set another goal or to dream a new dream.

--Les Brown

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