Promises Made, Promises Kept
 Important Agent Update

March 2010
Greetings :

Welcome to the second edition of our Agent Newsletter designed to keep you informed of important system features and how you can leverage SentriLock tools and resources to save time and money in your busy day.

We welcome your comments and suggestions on how we can improve this newsletter -- and our service in general. Please click here to send a message.

We look forward to serving your needs today and in the future.

Sincerely,
Scott E. Farmer
VP, Customer Care

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Helpful Links

We want you to benefit from all the tools that SentriLock has to offer. Click below on our helpful links for more information! 

 
SentriLock's New BlackBerry® Card Utility!
BlackBerry and Reader
The BlackBerry® Card Utility is here! SentriLock users will be able to renew their SentriCards® using any BlackBerry® phone running OS 4.2 or higher and a BlackBerry® Smartcard Reader.

Among the smart phone users responding to the 2009 Technology Survey by the National Association of REALTORS®, 32% use a BlackBerry® as their primary mobile device. Always looking for ways to improve agent efficiency, SentriLock developed the BlackBerry® Card Utility for this large market segment.

Says Ralstin: "REALTORS® on the SentriLock system will now be able to complete full SentriCard® renewals on the go, anytime and anywhere their busy day takes them.


Chris Ralstin, Senior Manager of Customer Relations for the company, says, "REALTORS® always want more face time with their clients and this new tool allows them to be even more productive and focus on what's most important: generating showings to make the sale happen."

System users can purchase a BlackBerry® Smartcard Reader V2 directly from SentriLock for $199, with shipping included. The SentriLock BlackBerry® Card Utility application for the phone is free. For more information on how to order and view the video tutorials, please go here.

 
Website Session Timeout
SessionLoginAre you always on the SentriLock Lockbox Website on your personal computer? Rather than having to log back in every time your session times out, we have implemented a new feature on the website that allows you to stay logged in to the lockbox website for an entire day.

To implement this change, simply check the box where it says "Keep me signed in for today."

We strongly advise that you only use this feature on a private computer. Staying logged in on a public computer is a security risk, do not use this feature if others have access to your computer.