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Lee Knapp is a Motivational Speaker, Author, Sales Trainer and Consultant. Get the training you need to improve your sales and grow your business - contact Lee today!
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| Inspiring Success for You! | May 2011 | |
Greetings!
Welcome to Knapp's News for Success! Are your customers buying and bragging about you, your products and your services? If you answered YES than we would like to take a moment to say KUDDOS to you! If you answered NO than we'd like to ask - Why not? Because we think they should be!
Don't risk losing one single customer because your employees are not trained and qualified to "WOW" your customers. Ask about our Customer Loyalty Program and let Knapp Consultants help you turn your customers into the best advertising tool there is!
In this edition of our Success News and in Lee's Success Blog we would like to focus on The Power of Gratitude! Find out how something as simple as Gratitude can really transform your life! We invite you to subscribe to our blog and get new posts right to your inbox and win an autographed copy of Lee's New Book - Discover your Inner Strenth! |
| CERTIFIED WITH QSP = ADDED VALUE | | |
What does a Certified Pro mean to you and your business? Are your employees really embracing and reflecting the image you want to represent your company? Are those first impressions the best ones's possible? Sometimes the hardest thing to do is control your company's image once it leaves the office.
This week Lee will be sharing some great tips and proven strategies to help your company show off the "Certified Pro" and really represent it to the highest degree. This is a FREE breakfast networking meeting presented by Quality Service Pros and YOU DON'T WANT TO MISS IT! Make sure your team is "walking the walk" and really playing the part of a "Certified Pro" to the best of their ability.
COME GET INSPIRED!
GREAT NETWORKING - GREAT INSIGHT!
Wednesday, May 25th from 7:30 to 9:30 am
NO CHARGE - BRING A GUEST!
Il Primo Pizza & Wings
13401 Summerlin Rd.
Fort Myers, FL 33919
239-466-1815

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| MONTHLY SUCCESS GOALS FOR 2011 | | |
212° The Extra Degree
At 211° degrees, water is hot.
At 212° degrees, it boils.
And with boiling water, comes steam.
And steam can power a locomotive.
One degree means the difference between something that is simply very hot and something that generates enough force to power a machine.
SEEMINGLY SMALL THINGS CAN MAKE TREMENDOUS DIFFERENCES.
It's your life. YOU are responsible for your results. It's time to turn up the HEAT! COMMIT to operating at 212° Contact Lee today to see how you can turn up the heat on your success!
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| Lee's Blog - The Power of Gratitude! | | |
Have you ever wondered why some people have more success and happiness than others?
Knapp Consultants is all about helping you find success in your daily life. Over the years we've come to understand that the same basic concepts and principles applied to every area of our life brings overall success and happiness. A simple tool or technique that I share with you here can be applied both at work and at home and in your community. Take the lessons from your business training and apply them to your personal life and you will begin to see an amazing and powerful difference!
God gave you a gift of 86,400 seconds today. Have you used one to say "thank you?" ~William A. Ward
Click here to ready The Power of Gratitude now! |
| LEE'S BOOK CLUB | | |
Every now and then we come across a book that opens our eyes, changes our thinking and shifts our perspective and we just HAVE to share it. This space is dedicated to sharing those powerful and amazing books with you!
Good to Great: Why Some Companies Make the Leap... and Others Don't. by Jim Collins
Five years ago, Jim Collins asked the question, "Can a good company become a great company and if so, how?" In Good to Great Collins, the author of Built to Last, concludes that it is possible, but finds there are no silver bullets. Collins and his team of researchers began their quest by sorting through a list of 1,435 companies, looking for those that made substantial improvements in their performance over time. They finally settled on 11--including Fannie Mae, Gillette, Walgreens, and Wells Fargo--and discovered common traits that challenged many of the conventional notions of corporate success.
Click here to read more and to purchase now! |
| Where's Lee these days? | |
Everyone is asking - WHAT'S LEE UP TO LATELY? Here's the latest scoop! 
Recently Lee Knapp has been traveling to Orlando, FL for the - ASTD National Conference. She has been doing some Mystery Shopping by phone and on location as well as building sales teams for two local companies. Lee has been presenting her message of Developing a Team Sales Culture - she's been coaching over 15 people individually to perfect their selling skills and she's also opening a national conference with a motivational sales program. As if that wasn't enough she's also been networking & having lots of fun! |
| HIRE LEE KNAPP | | |
Now everyone knows that first impressions are the most important so let me ask you this: "Do you know how your employees sound over the phone?" What perception is a new prospect getting when they first call your company? What if there was an easy way for you to find out so you could celebrate exceptional responses and train those who need improving.
Knapp Consultants provides a Mystery Shopping experience either over the phone or on location. Call Lee today to gain more information on this effective program. You will be amazed at what you learn about the many aspects of your business. Think about it... Can you really afford NOT to do this? Click here for more...
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| SALES TIP FOR THE MONTH | | |
Nurture the Relationship! We all run out of time. We are expected to increase our sales in numbers, but we often sit spinning our wheels wondering how to do so. It today's economy it's important to nurture the relationships that matter. That doesn't mean just nurturing the potential clients that may sign tomorrow, but nurturing every relationship.
Companies don't do the actual buying - their people do - so it's important to nuture and keep those relationships strong and healthy. Have you lost your human touch? If so, it's time to get it back. Make a phone call, send a card or take just a few moments to send an email to see how they are doing. Stay connected to them on facebook, engage them in twitter or linkedin - use your every day resources to keep the communication alive so they think of YOU the next time they need your products or services.
Do you think this will make a difference to your business? Try it!! Knapp Consultants offers the best Training Programs to fit your business needs! Contact Lee today! |
| TESTIMONIALS: | | |
Here's what others are saying about us...

Knapp Consultants is a substantial asset to our community. Lee Knapp's programs and presentations are professional, interesting and enjoyable. It is a pleasure to work with Lee and her staff because of their genuine interest in helping the community, companies and individuals grow and prosper. Lee does a great job! - Rodney - Lee County
Lee's creativity in the recruiting process for new sales representatives has allowed us to achieve national prominence. her persistence and genuine caring translates into phenomenal results. - Doug - Florida
Watch a video testimonial - click here! For more testimonials - click here! |
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As always we appreciate the time you allow us to spend with you. Please feel free to forward this newsletter to anyone you feel might be interested by using the forward email button at the bottom of this email.
We look foward to working with you soon!
Sincerely,
Lee
Lee Knapp
Knapp Consultants
Phone: 239-481-8557 www.LeeKnapp.com
Lee's Blog

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