The Growth Coach

Views From The Growth Coach

 

July, 2012

Greetings!  

As I write this we are experiencing the hottest weather of the year. The discomfort index will be very high for those venturing outdoors, so people won't do so unless they have something they need to do. Weather is just one of the factors that should influence your marketing. If you are enjoying air-conditioned comfort right now, read on.

Diversity and Opportunity

I attended the BNI's National Conference last month. As I looked around the room of nearly a thousand attendees, I was struck by how few represented ethnic minorities. When I had the opportunity, I asked the founder, Ivan Misner, about it. He sees the same issue and has tried to begin to address it, but in an organization where new members are selected by existing members it's difficult.

 

As human beings we're hard wired to be uncomfortable with people who are different from us. Think about your own circle of friends. If you have friends who are members of an ethnic minority, how long did it take for you to include them in your circle? What factors made it easy? What you probably now realize is that the original barrier was artificial. Once you established that you had common interests, it was easy to create a relationship.

 

Therein lies the opportunity. I have worked with people of all races and most religions, people from almost every continent on earth. When it comes to business, we speak the same language. This doesn't mean we have the same social views or look at extended family relationships in the same way, or even communicate in the same way. So, to take advantage of the opportunity, you will need to recognize the differences and appreciate them.

 

As you know, people do business with the people they know, like, and trust. When your target market includes those who are "different" from you, it takes more time to develop those relationships. Is it worth the effort? What I've seen is that once someone within that community trusts you, they'll introduce you to a lot more of their friends than your friends will to their friends. Diversity is an opportunity.

Focus on Sales

How do you begin to market to an ethnic group different from your own? Begin by asking a lot of questions. Not questions about your product or service, questions about what's important to your new target market. When you understand what's important to a person you can have a conversation that makes sense to both of you. Now you can begin to understand, and meet, their needs.

Networking Tips

Think about all the networking events you attended in the past month. Were the people there truly representative of the larger population? Would those who do represent that population have felt comfortable being there? If the answer to either question is 'no', you have a sense for how much work needs to be done to develop those opportunities.

 

Step one: recognize the opportunities. Step two: do something about it.


If you have ideas for future issues or questions on this one, let me know. Who do you know who would enjoy reading these articles? Use the "Forward to a friend" link below.

 

Exploring Opportunities,


Dave Ferguson
The Growth Coach
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Golf Opportunities!

I belong to two organizations that are having their golf outings in August. Outings are a great way to get to know people in a more casual setting.

 

The Small Business Advocacy Council will be having theirs on August 23  at Highland Park Country Club. For more information click here.

 

The GLMV Chamber will be having theirs at Hawthorn Woods Country Club on August 27. For more information click here.

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