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Greetings!
August already and we haven't really had summer in
Chicago yet. The start of school is just around the
corner,
so it's time to gear up for the fall rush. Take inspiration
from some of the remarkable things that happened
recently.
The Open, The Tour, and a Perfect Game
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The Lessons of Extraordinary Performances
July of 2009 was an amazing month. Tom
Watson nearly won the British Open, Lance Armstrong
came in third in the Tour de France and Mark Buehrle
pitched a perfect game. Of those achievements, only
the perfect game will be remembered. But each
provided lessons for business and life.
Tom Watson was nearing his 60th birthday when he
lost the Open Championship (that's what the Brits call
it) in a play-off. What was extraordinary was that he
remained one of the leaders for all four days, bettering
players who had not even been born when he won his
first title. Granted, the younger players might have had
greater strength, stamina and agility, but he had the
benefit of experience - both on that course and in
championship settings. The lesson for business? Age
is only one of the factors that affects success. Skill and
wisdom can often trump the energy of youth.
Lance Armstrong hadn't participated in the Tour de
France for six years. He came out of retirement to lead
one of the competing teams and demonstrate that
with a bit more training he probably could have beaten
the younger riders. What's interesting about the Tour
is that it's a team competition with individual winners.
All the riders work together to support each other
through most of the daily races called stages. Like
geese flying in formation, the lead rider has to meet
the wind resistance head on. He's expending more
energy than those who ride behind him and take
advantage of his slipstream. So, like the geese, they
take turns leading. They are all racing against the
clock and they realize that if they work together they
can all improve their times. But, cooperation can only
take you
so far. Each day's racing ends with
a sprint to the finish line. In business, competing
businesses see the
advantage in working together for the common good.
We join chambers and mainstreet merchant
associations, we participate in networking groups and
expos, we work together to fight the economic
headwinds and level the playing field. We still
compete for customers, but we leverage our collective
strength to give everyone the opportunity to succeed -
the final sprint each day.
Mark Buehrle did what only 17 other pitchers in the
entire history of professional baseball have done, he
faced and retired 27 batters in a row - no runs, no hits,
no walks, and no errors. His performance seemed
effortless, but he was dependent each inning on the
other eight players on the field for his team. Each pitch
was planned in advance with his catcher. When a
batter
made contact with the ball, he depended on the other
fielders to make the catch and, if necessary, the throw
to first base for the out. It was the extraordinary catch
made by
DeWayne Wise that prevented a fly ball from becoming
a home run. Players on other teams were watching
the game and cheering Mark's performance because
they knew how special this moment was. On a much
smaller stage the same things happen in business
every day. Individuals perform at an extraordinary level,
but without the support provided by those around them
the results are never historic. It doesn't matter how
many people are in the business, it still requires a
team effort to achieve extraordinary results.
No matter the field of play, every day brings the
opportunity to accomplish more than anyone thought
possible.
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Focus on Sales
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In my role as a counselor at the SBDC, I was
invited to take a marketing course through the FAMEE
Foundation. It's an organization dedicated to teaching
entrepreneurs about marketing and improving their
results. The courses are free and so are the ebooks.
For a small tax deductible contribution they will send
you the books in hardcover. I've already taken away
some new ideas for my clients and my own business.
Check it out for yours.
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Networking Tips
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One of my friends, Adam Citron of Nortic
Consulting, does a seminar on Tekworking -
networking
using the social and business online resources. One
of the things I've noticed about using these is that they
can really suck up a lot of the
hours that might be better spent meeting people face
to face. It takes a lot of self discipline to resist constant
tweeting and FaceBook updates. If these sites are part
of your
marketing plan, decide on how much time you can
afford and then post accordingly. Think about having
two profiles, one for your business and one for your
personal activities. There are probably some people
who really don't need to know what your friends have
been doing.
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Who Do You Need?
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One of the benefits of my business is that I meet a lot
of people - carpenters, plumbers, electricians,
doctors, dentists, organizers,
financial planners, realtors, bankers, attorneys,
accountants - all
kinds of professions and services. I get to know
these people as individuals and as professionals so
that if someone I know has a need, I can refer them to
the right person - someone I know and trust.
If you have
a need, give me a call. I'm sure I can put you in touch
with the right person.
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