Alaska Health Policy Review comprehensive, authoritative, nonpartisan

October 26, 2010 - Vol 4, Issue 20
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From the Editor
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Dear Reader: Sometimes I find items in my email inbox that are just too interesting, maybe too valuable to simply delete or save in a categorized file in cyberspace. Here are a couple of them that focus on Alaska issues and institutions ...
Coming up soon is a state-wide forum you will not want to miss, sponsored by the Alaska Legislative Health Caucus: Behavioral Health: Alaska's Bottom Line, to be held December 1, 2010, 3:30 p.m. to 6:30 p.m.
The costs and collateral damage resulting from Alaska's behavioral health issues is staggering. Costs of providing behavioral health services also include the extensive impacts from preventable conditions such as suicide, family violence, and the resulting reduced productivity, unemployment or underemployment. The nature and extent of these costs will be explored at an Alaska-wide forum in early December. This interactive public statewide video-teleconference forum will be held in towns, many villages and communities at state Legislative sites, University of Alaska's Cooperative Extension Service, state educational sites, Tribal and state health systems, as well as audio services available through the Legislative Information statewide system. In Anchorage call 907-269-0190; throughout Alaska call 800-922-3875 for information.
Here is another fun fact and extraordinary resource: Where can you compare the quality of 28 hospitals in Alaska against one another and against national standards? There is only one place that I know of, WhyNotTheBest.org. This site was created and is maintained by The Commonwealth Fund, a private foundation that conducts a lot of research around the question of a high performance health system. It is a free resource for health care professionals and other interested persons who want to track performance on various measures of health care quality. Take a look at this site and I don't think you will be disappointed with the breadth and depth of information offered on your community and regional hospitals no matter where you live in Alaska.
Your comments about these interesting "finds" greatly appreciated.
Lawrence D. Weiss PhD, MS Editor, AHPR ldweiss@acpp.info
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Interview with Senator Hollis French
|  Senator Hollis French is chair of the Judiciary Committee and a member of eight additional committees and subcommittees. He is the sponsor of SB 160 in the last Legislature and SB 61 in the current Legislature, some of the most far-reaching and innovative proposed health reform legislation in many years in Alaska. In this interview, Senator French candidly discusses why his proposed legislation failed to become law, why the governor is making some serious mistakes in the realm of health policy, and what the central issues of health reform really are. This interview was conducted on October 19, 2010, and has been edited for length and clarity.
Links to selected topics The most pressing health care system and policy problemsHealth care reform efforts in Alaska and nationally State should at least take federal money to help residents pick a health insurance policyParnell should offer an alternative to federal health care legislationRecent actions of Alaska Primary Care Association and Alaska Health Care CommissionIf you get sick I'm going to take care of you, and if I get sick you're going to take care of me
The most pressing health care system and policy problems
French: Thank you for your interest in health care. What's on your mind? AHPR: So Senator French, looking back at the last few years, you have had an unusually strong interest in health system reform at the state level. Why have you focused on this issue? French: Because it's one of the glaring needs I think in our state. I mean there's many needs, but this is one of them: 115,000 Alaskans do not have coverage from a health insurance policy. Many of our residents suffer from obvious health needs. Obesity being one example, and so it just seemed to me that getting involved was the right thing to do. AHPR: What do you believe are the most pressing health care system issues or health policy issues in Alaska today? French: It's the obvious ones. One, get everyone covered by a health insurance policy, or two, deliver services more completely. You and I've had interesting discussions over the sort of benefits of health insurance policy versus neighborhood health clinic where everyone can go and get taken care of. Frankly, there is no ultimate difference as long as that clinic offers services that a health insurance policy would cover, but I think that we are seeing some progress on both fronts. I believe he ([Governor Parnell] was aware of it all throughout the increase, and now his veto in my view has sort of poisoned the well.
AHPR: You were, I believe, a co-sponsor of SB 13, which would have restored the income eligibility standard for the Denali KidCare Program from 175 percent to 200 percent of the federal poverty level as it was 12 years ago. What happened to this bill in the last Legislature? French: It had strong support from the governor. I remember reading a glowing editorial that the Daily News wrote about his position in October before the session even began, October a year ago now, and the bill was passed -- and by both bodies of course -- prime sponsor being Senator Bettye Davis. I was happy to help out and put my name down as a co-sponsor. When the bill got to the governor for his signature, much to our consternation he suddenly decided to veto the increase, reversing himself. I led a press conference railing against that with Senator Davis, Senator Wielechowski, Senator Ellis, and myself pointing out that the governor was asked questions way back when he was the co-chair of the Senate Finance Committee, about the abortion issue and about the fact that when you pay state money in Alaska for health care you are going to have to provide medically necessary abortions under rulings from our Supreme Court. He was aware of that then. I believe he was aware of it all throughout the increase, and now his veto in my view has sort of poisoned the well. By that I mean when we go and revisit the subject next year in Juneau, we're not going to talk about providing health care to children, we're going to talk about providing abortions to women, and it's just very unfortunate in my view. I plan to look into this more, but where the vast majority of that money goes, I think it goes to health care for children, and the administration could put forward their perspective. Back to selected topics list Health care reform efforts in Alaska and nationally AHPR: Thank you. You were the primary sponsor of SB 160 in the 25th Legislature and its successor SB 61 in the 26th Legislature. These bills would have established health reform in Alaska somewhat similar to what has been established in Massachusetts. Neither of these bills became law. Why do you believe that was the case? French: There is an enormous education process that legislators have to go through to become sort of familiar with the basic mechanism in all those efforts -- the Massachusetts efforts and the two bills that I sponsored -- and with the dominance over the last few years of oil and gas issues in the Legislature, it's simply difficult to get their attention for a sustained period of time. It's also politically difficult to advance a comprehensive, big bill like that without support from the administration because you need to rely on so much of the expertise that resides in the Department of Health and Human Services. There are people there that know vastly more about the subject than I do. I am a legislator who has to handle six or seven topics, sometimes more, and so my knowledge is just enough to get through a bill here, and they have vast amount of knowledge. If you're sort of forced to go up against their resistance you're going to have a very difficult time. Subsidized private insurance, that's 90 percent of what these bills do. They make private insurance affordable to you through a subsidy, through a voucher and it's tough to get people to understand that. AHPR: You mentioned education of the legislators. What about education of the people of Alaska? Did you have their support? French: You know, that's a good question and I don't know how much we were into the public to sort of test their views of the idea. I know I got good reviews from my district on the subject. They were happy to see me working on this problem and I never encountered a lot of resistance from the public because for the most part the bill helps the public. The bill basically provides subsidized private insurance -- that's the basic mechanism. It's not very difficult and it's been disappointing to me that both the Obama Administration -- and I guess me at some level -- has had a hard time getting that simple fact out to the public. Subsidized private insurance, that's 90 percent of what these bills do. They make private insurance affordable to you through a subsidy, through a voucher and it's tough to get people to understand that. AHPR: You recently ran for governor, very recently, but during your campaign it appeared to me that you were remarkably quiet about health reform policy. Was my perception correct, and if so, why? French: It certainly wasn't the number one or two thing we were talking about on the campaign, although it came up in several forums and I was happy to defend both the federal effort and my effort. It came up at one of the first events we did at UAA [University of Alaska Anchorage] in front of the kids where I railed against the governor's lawsuit against the feds. Partly it's due to the fact that there just isn't a lot of media coverage of anything, and certainly not of a primary, so I guess I would concede that it wasn't one of the top things I talked about. Nevertheless, it came up at several events, and I was consistent in my belief that the federal approach is the right way to go. Back to selected topics list State should at least take federal money to help residents pick a health insurance policy AHPR: Couple of weeks ago you called upon Governor Parnell to direct his administration to begin implementing provisions of the Federal Patient Protection and Affordable Care Act. Why did you do this? French: I became aware of the fact through constituent complaints that many of the most popular provisions of the health care reform bill were not going to be implemented. They were going to be implemented slowly for some employees and not at all for others. The people I heard from first were state employee retirees who found that they would not be able to take advantage of one of the most popular reforms, as I said, and that's the ability to keep your older children, your children up to age 26 on your insurance policy. There was some wiggle room left in the federal bill. The Parnell administration has elected to take advantage of that wiggle room and never make that reform available to retirees. They will make it available to current state employees, but only at the last minute possible. There was some language in the bill that said that you can either do it as of I think September 15th when a lot of national private insurance companies made it available to their [insured customers], or at the next policy year, the next plan year, so for the current state employees that's not going to happen until next July I think 15th. The Parnell administration has elected to take advantage of that wiggle room [in the federal legislation] and never make that reform [cover children up to age 26] available to retirees. That's when it will become available to me, for example. My son is graduating from college this year. He is currently covered under my state policy because of a provision that says that if you're a full time college [student] you can stay on my insurance, but he will be thrown off as soon as he graduates and I won't be able to keep him covered under my policy. I would have had the state do like Premera and Aetna did. Those are both private insurance companies operating in the state of Alaska who elected to begin covering their subscribers as soon as possible, but the state elected to wait as long as possible so it is going to be a problem -- and that was one aspect. The other aspects were sort of pots of federal money that the Parnell administration elected not to avail themselves of. Money for consumer assistance, money for setting up the web exchange where you go to find a policy that works for you in that marketplace where the subsidy takes place, and I just thought that was bad. Their response, of course, is that "we're challenging the whole federal bill and so it seems wrong for us to sort of buy into an idea that we disagree with," but my comeback is this: even if the individual mandate is overturned, even if that central sort of idea which is you and you and you and all private citizens have to go buy insurance, even if that is overturned as being unconstitutional, there are still enormous reform aspects of the bill that will still be on the books. They're not going to outlaw all the other aspects, and the Parnell administration should take advantage of at least money to help consumers to pick a good health insurance policy. What's wrong with that? Back to selected topics list Parnell should offer an alternative to federal health care legislation AHPR: Good question. Looking out over the next few years what do you suppose will be the consequences of federal health reform for Alaskans? French: You know, that's a really interesting question. Many of the reforms are very slow to take hold and so I think there's not going to be any moment when it dawns on the public that we have taken a huge step in the right direction, but it will sort of eventually, I think in 2014, sort of give everyone an affordable health insurance policy. That's a huge step in the right direction. What the outcome is of some of the more technical aspects like the cost containment methods or the Medicare reforms remain to be seen.
... if the governor and other governors who are attacking that individual mandate succeed, I certainly hope they file bills the very next day to provide for a state mechanism exactly identical to the [federal] one they oppose.
AHPR: Given the fact of this massive federal health reform -- you sort of discussed this in your discussion of the governor -- is there much wiggle room for the state to actually make decisions, to make things better, to go beyond federal health reform? French: I think at this point I'm going to sort of take a wait-and-see attitude. What's going to happen with the lawsuit, that is number one and I certainly hope that if the governor and other governors who are attacking that individual mandate succeed, I certainly hope they file bills the very next day to provide for a state mechanism exactly identical to the [federal] one they oppose. I certainly hope that's forthcoming, and maybe the governor would be happy to talk about that because it enrages me that he would fight the feds who are trying to cover Alaskans and then not propose his own solution to the problem. That's what I find so frustrating. It's one thing to say that's a bad idea, that's an unconstitutional idea, but then why not do it in a manner that you find acceptable, which would be a bill like SB 61? The governor could file that bill and I'd be his champion. I would go work every day helping him pass that bill. Back to selected topics list Recent actions of Alaska Primary Care Association and Alaska Health Care CommissionAHPR: The Alaska Primary Care Association board of directors approved a resolution at their September meeting supporting an annual operating budget appropriation from the State of Alaska in the amount of $3 million to assist community health centers to provide direct patient care to Alaskans, and an additional capital budget appropriation amount of $875,000 to assist in the transition to the medical home model. Do you believe that the State of Alaska should consistently provide support to the community health centers, and why? French: The answer is yes. We should provide support and I think because it's the place where between now and 2014, the average Alaskan who doesn't have a health insurance policy can go and get medical care without going to the emergency room. That's why community health centers are successful. It's because it helps you go get medical care before it is acute and that is exactly what you want to have happen. That's the basic idea behind the insurance policy, which is to let you go see a doctor, a "doc in the box," before you go and see an emergency room doc. It's just the way you provide health care to your citizens in our model, which is fee for service. Until we take a whole of different tack that is going to be the way you go. AHPR: The newly reconstituted Alaska Health Care Commission has been established and just had its first meeting. In your opinion what role will or can the commission play in the coming years regarding health policy leadership, analysis, and change.
That's why community health centers are successful. It's because it helps you go get medical care before it is acute and that is exactly what you want to have happen.
French: You know, I missed the meetings. I was out of town and I'm sorry that I was because it would have been interesting to go to hear, for example, Mark Foster speak on these subject[s]. He is a very knowledgeable individual and I guess as I was looking over their agenda, I thought that what they probably can do pretty well is describe the landscape and analyze for us the statistical lay of the land. You know, how many people lack insurance policy? What's the rate of obesity in Alaska? Where are we not delivering health care appropriately? I think those things are probably amenable to their mission or at least something that they are going to succeed in doing -- at least I hope they will. Now their ability to propose policy changes to cure the problem, I think that's going to be where they have a difficult time because you need strong leadership and you need a strong political vision. I will be interested to see what they do on that front -- let's put it that way -- but that is something that I think it will be hard for them to overcome. AHPR: Thank you. French: Did you go, by the way, sort of parenthetically, did you go to the meeting? AHPR: I was not able to go. French: Right, and did it get any press coverage? AHPR: I would say almost no coverage at all outside of the health policy community, as far as I can tell. French: Right, okay, interesting. I wondered. I saw the agenda and wondered about what happened. AHPR: I really think probably the next meeting will be much, much more important than this one from what I gather. French: This is the sort of organizational meet and greet sort of thing. Back to selected topics list If you get sick I'm going to take care of you, and if I get sick you're going to take care of meAHPR: What health policy legislation will you be pursuing in the upcoming 27th Legislature? French: You know I was disappointed that Donny Olson's bill [SB 139], which really seem[ed] to be the most comprehensive bill dealing with the recruitment of medical professionals to Alaska [failed to become law]. I remember going to a meeting, I think it was from the Primary Care Association that they sponsored in Juneau, and they looked at the five or six bills that had been proposed, sort of touching on that area, and his just stood out as being comprehensive, far reaching, did more than just attract new graduates. You reached out and got practicing doctors from across America and made it attractive for them to come to Alaska, and that just seemed like a really good idea. That is something that if he isn't going to propose, I would be happy to sponsor and work a little harder on. AHPR: And finally, do you have any last statements or comments you would like to make as we wrap up this interview? French: You know, I'm really glad you asked that because I have been thinking more and more about this. I guess it's couched in my trying to understand the Republican opposition to a health care reform in so far as it centers on this idea, a very Republican idea, to provide subsidized private insurance to every citizen and really made me think about if you don't do it that way, what is your idea? I guess I would ask my Republican colleagues, an uninsured person is walking down the street, an uninsured person gets hit by a truck, our system is going to respond and fix that person's medical problems without any questions whatsoever. We don't care where you are from, who your parents are, how much money you have, we're going to scoop you up, take you to the hospital and fix everything that's wrong with you and then we're going to worry about how to pay for that. Why not cover that person with an insurance policy? Why don't we all sort of bind ourselves together as human beings and say, "If you get sick I'm going to take care of you, and if I get sick you're going to take care of me," and go forward under that basic understanding, which we're doing now in a highly inefficient way, and I think would be better if we at least cover each other with an insurance policy. So that basic transaction and their opposition to that basic idea I just do not understand. Maybe you in your wanderings can find out because I would love to see what it is. So that is my closing thought which is, you know, I am struggling to understand the opposition to the idea that we should all look out for each other health-wise since it is a basic sort of foundational fact of human existence that sooner or later, you get sick. AHPR: Well, I appreciate that very much. You know, I thought of one other question which I'll spring on you and I'm just curious if in your mind or our reality you see any relationship between energy policy, which you seem to pursue with great vigor, and health policy.
I am struggling to understand the opposition to the idea that we should all look out for each other health-wise since it is a basic sort of foundational fact of human existence that sooner or later, you get sick.
French: Well, I guess it is always easy to say at this moment of change, right, but we are in a moment of change both on a federal and state health care policy service standpoint and in energy policy. We're finding that the old method of just living on oil and gas and using that to heat our homes and business is not going to get it for the future, and we are going through that difficult time of finding the right solution. You don't want to invest in tidal power right now. That just doesn't work out economically, but wind power seems to. There's communities in Europe, there's communities in America, that are increasingly relying on alternative energy and so you've got to do your homework, you've got to do your research, you've got to figure out what's going to work. It's maybe even easier in energy policy than it is in health care policy, because you can really run the numbers down to the nth degree -- What does it cost to heat a home? What does it cost to spin a turbine? Whereas, it's harder in health care because sooner or later you run into really difficult philosophical issues of what to spend on certain types of conditions and how to modify a really complex system. But it's important that you work on them because you know rural Alaska goes away unless we do something about the energy cost there, and that's a huge portion of our state. You just don't want to have a little rail belt where everybody lives. You want to have a thriving rural Alaska, a thriving entire state, you know, a southeast state, a western state. I don't know that they touch so much as that they both take a lot of energy to understand, and it looks like it is worth doing to me. AHPR: Thanks very much. Back to selected topics listBack to top |
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Interview with GCI ConnectMD's Ron Hale
| Ron Hale MBA/HS, CPEHR, CHIT is the senior program manager of GCI ConnectMD Alaska. ConnectMD is a collaborative health care environment that operates in the Pacific Northwest and Alaska. It provides a secure method for health care data to be transferred among a community of over 200 members that range from rural clinics to advanced treatment facilities. In this interview Hale discusses the ways in which GCI ConnectMD can help in continuing to improve the standard of care for Alaskans by providing secure transport for sensitive medical data that will help make telemedicine more feasible. Note that Dr. Alexander Gusev, international fellow at ACPP via the State Department, contributed to this interview. This interview was recorded on October 7, 2010. It has been edited for length and clarity.
Links to selected topics
What do all those initials following your name mean? ConnectMD securely connects health care providers and transfers data Over 200 hospitals and clinics are connected to ConnectMD ... the box at each end and the wire between Monthly fee only; no per-minute charge to users GCI to offer expanded services through TERRA-Southwest The technology is good for Alaska, it's good for patients, it's good for providers
What do all those initials following your name mean?
AHPR: Ron, what is your position at GCI?
Hale: I am a senior program manager for Alaska Medical Services and what that means is that I'm responsible for GCI's ConnectMD, which is a secure, vendor neutral, medical network within the state of Alaska and I have responsibility for the state of Alaska. I also have a counterpart in Seattle who is responsible for the Pacific Northwest. So I have Alaska and she has the Pacific Northwest. It is a secure medical network for the transport of data, video, voice and that sort of thing over cable, microwave and satellite.
AHPR: I'll ask you for more details about ConnectMD, but right now I have to ask you this question. I see that your name is followed by a number of acronyms and I was wondering if you could explain to us what these acronyms are. MBA, that's pretty clear, slash HS?
Hale: Health services
AHPR: CPEHR?
Hale: Certified Professional Electronic Health Records.
AHPR: And who gives that certification?
Hale: Health IT Certification. It's a national body providing professional training and certification for those responsible for planning, selecting, implementing, and managing electronic health records (EHR) and other health information technology (HIT) and those engaged in the creation and management of Health Information Exchanges (CPHIEs). I received the CHIT, Certified Health Information Technology accreditation. Back to selected topics list
ConnectMD securely connects health care providers and transfers data
AHPR: Thank you for clarifying that. What kind of company is GCI? Starting from the big picture, what does GCI do?
Hale: It's an Alaska-based telecommunications company.
AHPR: Is it bigger than Alaska? Does it provide services outside of Alaska?
Hale: In terms of ConnectMD, we provide services outside of the state of Alaska, you bet. That's why I mentioned the Pacific Northwest and Seattle.
AHPR: And just to be clear, ConnectMD is sort of like a division or component of GCI? Is that correct?
Hale: Exactly. ConnectMD is a component of GCI's Managed Broadband Services. There are three programs within the department, Advantage Video, School Access, and this program is called ConnectMD.
The data is encrypted so clients don't have to worry about someone compromising the data, so they can know that the patient information is secure as it is being transferred back and forth.
AHPR: Please go into some detail about what ConnectMD is and what it does and why it exists and that sort of thing?
Hale: ConnectMD started, I believe, about ten years ago. I wasn't an employee then, but out of a need to find secure ways to get data transferred between non-federal health care organizations. There was a federally funded network supporting DoD, VA and IHS organizations in Alaska but it was a closed network, and ConnectMD was an opportunity to support medical entities outside of the federal sector. ConnectMD was designed to allow hospitals and clinics and medical health care corporations to connect with one another and transfer data such as radiology studies and included, real time video and, voice, all securely.
Health organizations have to comply with the HIPAA [Health Insurance Portability and Accountability Act] requirements, which is CFR 45; this is a way to do that. The data is encrypted so clients don't have to worry about someone compromising the data, so they can know that the patient information is secure as it is being transferred back and forth. One of the ways we characterize what we do is we provide the long haul transport between facilities. We have a box at each end and a cable between the boxes. How the data moves inside the facility is the facility's issue, but we provide that connectivity between facilities.
AHPR: The transporting mechanism, the cable, the radio waves, whatever that is, are those specific to ConnectMD or are these more generally used? Is there some special way that you encrypt at both ends?
Hale: Basically ConnectMD has its own secure infrastructure so it's not part of the general GCI core infrastructure. It's a network onto itself. So when you're on the ConnectMD network, the only people on that network are other ConnectMD members, basically, so you don't get voice, video and data traffic intermingled from something else. It's just health care related activities going on across that network. It is fiber, it is copper, it is radio waves. It's all those things.
AHPR: But some of those things might be sharing information with other non-ConnectMD communications, and some sound like they might be particular to that.
Hale: No. It's all ConnectMD. In other words it's isolated from any other traffic that might be on the GCI network. This may not be quite technically correct, but it's isolated information. It's a separate medical specific network. Back to selected topics list
Over 200 hospitals and clinics are connected to ConnectMD
AHPR: I'll just take maybe one more stab at it. So there are servers that are solely ConnectMD servers?
Hale: Correct. When I say "core" that's what I mean. The ConnectMD logically isolated separate from the GCI core.
AHPR: Where around Alaska is ConnectMD used geographically?
Hale: The entire state. Over 200 hospitals and clinics are connected to ConnectMD. Some of the major health care corporations are connected and they may have 50 clinics, so [these clinics are] connected because the major health corporation is connected.
AHPR: What is the benefit of some hospital or clinic connecting through ConnectMD when they could probably encrypt their own stuff somehow and send it off however they want?
Hale: Well they still need the long haul transport or Internet access. They still need to buy that service from somebody, either us or another provider. What we offer them is the security of knowing that the data that's transferred over the ConnectMD network is secure and they don't have to worry about it. For instance, some facilities download all their radiology data in the evening and send it to a radiologist group in the Lower 48 to read everything and then send it back. Those are very large volumes of data especially when you are talking about CT scans for instance. We have fiber, redundant fiber to the Lower 48 to carry that data which makes it a reliable way for hospitals to send data. So we are talking about very large volumes of data.
This is an essential service for these facilitate and they contract with these firms because they may not have a radiologist on staff or may only have one. It is an efficient way for them to have the films read and returned in a timely manner. Other uses are for training. We're connected to Virginia Mason Medical Center. They do videoconferencing training; grand rounds for instance where health care providers can receive credit for training without traveling having the lost of time and the expense of traveling.
Some of the major health care corporations are connected and they may have 50 clinics, so [these clinics are] connected because the major health corporation is connected.
AHPR: This is audio, video
Hale: Audio, video, voice...
AHPR: I want to ask you, is the speed of the connection part of ConnectMD?
Hale: Yes.
AHPR: Is there some speed below which it doesn't fall, or how do you characterize that?
Hale: Usually we talk about speed in terms of T1 lines. The T1 is 1.55 megabytes per second (Mbps). To do video usually clients would ask for two T's, which 3 megabytes is. It's the speed at which you can get high definition video. You can use less than that to transfer data, but it's important if you're doing high definition that you have enough bandwidth to make sure that the picture is what you want, but the system will operate at less than 1.5 megabits but it's slower. Speed can range from 128Kilobits per second to a Gigabit. From very slow to very, very fast.
AHPR: Is ConnectMD the kind of thing that say a solo practitioner could or would sign up for, or is it only clinics and larger institutions? Hale: Traditionally our major customers have been the larger clinics and institutions, but a single provider could do it. Say a provider wanted to set up a virtual clinic and he wanted to start seeing patients over video. He could connect to the ConnectMD network and he could to provide services from his office to patients' in a hospital or another clinic or facility with the appropriate equipment. For instance, they would schedule patients at the hospital and he would see them over video. The physician's office could use the network to transfer data, images, and voice like any of the other users on the network. Back to selected topics list
... the box at each end and the wire between
AHPR: The concept and the reality of telemedicine constantly come up and have been around for a number of years. Is ConnectMD in any way associated with that concept or reality?
Hale: ConnectMD was built to support telemedicine. It is what ConnectMD is all about. It offers the opportunity for providers and health care facilities to use telehealth and telemedicine in a secure environment. For instance, the physician I talked about or even a health care corporation that wants to transfer patient data between their facility and ANMC [Alaska Native Medical Center] for instance, or another facility like API [Alaska Psychiatric Institute], they could do that over ConnectMD. So it facilitates telehealth; it helps makes it possible.
AHPR: Just so I have an understanding in my head, is ConnectMD basically a box at the provider's side, and servers and boxes elsewhere, and that's pretty much where the service ends -- at the box -- or does it continue beyond the box? For example I'm thinking of electronic medical records. It seems like it would be a valuable component of ConnectMD to have the provider's have electronic medical records, but of course most don't. What is the relationship at that end, or is there one?
Hale: Again, ConnectMD is about transportation basically. So if someone had an electronic medical record and wanted to transport that information from one facility to another, that's as you characterized it, "the box at each end and the wire between." We sometimes will host facilities servers but that means we provide the space and power for the boxes but don't actually have access to the data in the boxes. For instance they may have their own network. They may have five or six facilities that have their own network and they connect to ConnectMD through that network. They talk to each other and then use ConnectMD to connect to other facilities to transfer data, but we don't actually have an electronic medical record component.
I think if you look at the Alaska eHealth Network that might give you some idea. What they are doing is creating a health information exchange. They would provide a meet-me place electronically for providers to exchange medical information and patient data. I don't know if they are going to provide a medical record at this point but providers would connect to it to locate the medical patient information and we would provide the secure transport to move it to the facility or the provider.
AHPR: So let's say somebody, some provider also wanted email service or something that wasn't directly connected to sending medical records or medical information over the wires. Would that be a separate contract they would set up if they wanted that kind of service?
Hale: ConnectMD is application-neutral and acts as a secure pathway for any type of medical business requirement. Clients have to determine the applications they need to use. Within their own networks they can provide those things.
When you look at your phone bill and you see that universal service charge that is for the fund that supports this federal subsidy program.
AHPR: Is it possible to give us some idea about what it costs? What it would cost a provider for example?
Hale: There are published rates for urban traffic in a T1 line. For instance, it might cost $198.30 a month. That's what it would cost someone in the urban setting to get a T1 line. In places like Barrow where there are no terrestrial lines, we depend on satellite to move the data to Anchorage. Satellite circuits are very expensive and may cost in general between $9-10,000 per month. Obviously a provider in Barrow couldn't afford to do that so they rely heavily on the rural subsidy for that. The federal subsidy pays for 95 percent of the transport, and the facility in Barrow would pay the same urban rate that someone would pay here in Anchorage. The federal program is one that allows facilities that don't have access to what we have in urban settings to have access at a lower cost. When you look at your phone bill and you see that universal service charge that is for the fund that supports this federal subsidy program.
AHPR: Ok, so that is a federal subsidy.
Hale: That is how they afford it. Back to selected topics list
Monthly fee only; no per-minute charge to users
AHPR: That actually was my next question. Are there subsidies from the fed or the state?
Hale: The Universal Service Administrative Company Rural Health Care Division manages that fund for the FCC.
AHPR: Does the state in any way subsidize this or assist?
Hale: No. Not that I am aware of, however, the state could use the program if they desired.
AHPR: How does this relate to or interact with the new federal health reform legislation? Is there any connection? For example, maybe the feds are going to create new requirements. I know in fact there are new requirements for medical records. Maybe that in some way ties into what you're doing. In other words, does the new federal legislation on health reform impact ConnectMD in any particular way that you can think of?
Hale: I think it will impact us in probably many ways because more and more providers and facilities will be required to have electronic health records. They'll want to move data from one place to another. They will want to connect to the health information exchange. They're going to want to be able to connect to the national health information exchange. Those are opportunities; those are things that will impact certainly ConnectMD.
I think it will impact us in probably many ways because more and more providers and facilities will be required to have electronic health records.
AHPR: I wanted to get back to a question I dropped earlier. You were talking about the cost of a T1 line around $200 per month. Let's say the user of that T1 line wanted to be hooked in through ConnectMD. Is that a separate additional charge for the ConnectMD part?
Hale: We don't have a membership fee for belonging to ConnectMD, so there is no monthly membership fee basically. If you want to be a member of ConnectMD, there is no charge per minute for using it.
AHPR: Let's say some customer might want a T1 line. Could they use the same line just for cruising the Internet? In other words, if they didn't hook up with ConnectMD it's the same line that they would use otherwise?
Hale: Yes. We do also sell Internet access, which is commercial grade Internet through ConnectMD. Back to selected topics list
GCI to offer expanded services through TERRA-Southwest
AHPR: I want to ask you this question, which might be out of your direct area, but still I see a big connection. TERRA-Southwest. Can you talk about TERRA-Southwest and what it is and does and how it might or might not relate to ConnectMD? My understanding is it brings faster broadband to parts of Alaska and so obviously it seems to me it would make ConnectMD maybe cheaper, faster to use in other parts of Alaska and that kind of thing.
Hale: TERRA-SW is a historic investment by UUI (A GCI subsidiary). It is a hybrid fiber optic and microwave system that will provide the first-ever terrestrial connection to 65 communities in the SW. Currently this whole region is on satellite, which has high cost and latency which inhibits further expansion of beneficial uses including ConnectMD-related applications. Once complete, the network will be a 25+ year solution and will allow GCI to offer expanded health care related applications to our customers.
AHPR: At what stage of development is ConnectMD? In other words, have you completely saturated the market?
Hale: Although we have multiple health care corporations that are on ConnectMD, there is still opportunity out there and I think -- to go back to your earlier question about how will the new legislation help ConnectMD -- I think more and more people will need connectivity and will have electronic medical records and will have requirements to send data to the lower 48, and to other facilities in Alaska. No I don't think it's saturated. I think there is still a lot of opportunity there.
We set up a telebehavioral health network in northern Alaska that connected six villages to the main facility ... since the beginning of the year they've used 35,000 minutes of video.
AHPR: And maybe more with the new federal ...
Hale: And maybe more, yes. One of the things that I think that's become interesting is behavioral health has embraced teleconferencing. Behavioral health as you know is very private and has to be secure, so the idea of being to be able to have a visit with a provider over video and have it secure is very popular because people don't have to travel any more. We set up a telebehavioral health network in northern Alaska that connected six villages to the main facility and people don't have to travel 3-4 hours now to get to that facility for care and some cases they might have to travel to Fairbanks or Anchorage. [They] don't have to do that anymore, so instead of getting on an airplane they come to the clinic, turn on the camera and see their provider. I was just talking to them today and since the beginning of the year they've used 35,000 minutes of video.
AHPR: Wow!
Hale: A lot of facilities are justifying purchasing the equipment -- some through grants -- by reducing their travel budget. They don't have to travel to do that so it's very exciting when see the technology embraced and being used.
AHPR: And the same thing on the medical side has been going on for a number of years.
Hale: Yes. Even across town when you can have a provider in front of a camera who doesn't have to leave his office to visit with a patient in another building, that travel time that is not lost and access to care gets better, and it's just an exciting time to be in this business. It's kind of fun helping continue to be a part of improving the standard of care in Alaska. Back to selected topics list
The technology is good for Alaska, it's good for patients, it's good for providers
AHPR: I realize you may not be at liberty to talk about this, but if you are, can you talk about future services that ConnectMD might have or future ways of expanding the services or the infrastructure, or anything additional to what it is right now?
Hale: I think the next big thing on the horizon for us is the health information exchange [mandated by new federal health legislation]. We certainly would like to be part of that so I think that would be something that would lend itself perfectly to ConnectMD. We have a secure medical network and that's what they need. So we'll see. Their RFP to build the network [request for proposal] is not out yet. When they put it out we'll certainly be interested in taking a good look at that because we think that we have what they need.
AHPR: And do the feds put out that RFP or the state?
Hale: The state has designated the health and information exchange entity for Alaska, and that's the Alaska eHealth Network. They'll put the RFP out. I believe they have federal and state money to run the network or the exchange.
AHPR: Well, I have completely run out of questions. Do you have any kind of last words you would like to say to the readers of Alaska Health Policy Review?
Hale: I think that the need for this technology is going to grow and expand, and I think it's exciting. Stay tuned. I think there is a lot more that is going to happen in Alaska as things move forward. It's good for Alaska, it's good for patients, it's good for providers, and in the long run I it will save money, so we'll see.
AHPR: I apologize, but I realize I have some more questions. For instance the health services covered are quite wide. It can be for example psychology, can be for example any physical ...
Hale: It's not just live data, real time data we're talking about. There's another technology called "store and forward" where a health aide or a provider can see a patient and it may be an ear nose and throat issue where they are looking in an ear with an otoscope that's connected to a camera. That information gets stored on a disc or file and is then sent to a provider at another facility for consultation. In other words, you may have a rural clinic health aide or nurse that's looking at someone's ear. That information is captured then sent to a facility where an audiologist or a physician can look at it and make a diagnosis and then prescribe for the patient. It's called "store and forward." They can do EKG's, they do dermatology by taking a digital picture, and there are dental cameras -- to name a few uses of the store and forward technology. There are many things that can be stored and then pushed forward to providers for diagnosis and treatment and help them to treat a patient who doesn't have to travel all the way into a clinic.
We've been able to connect providers in the Lower 48 with facilities here in Alaska so that they can see patients here.
AHPR: Are health care providers in other states involved?
Hale: If a provider is seeing patients in Alaska and they are in the Lower-48, to actually see that patient they have to have an Alaska state medical license. We've been able to connect providers in the Lower 48 with facilities here in Alaska so that they can see patients here. The example I [referred to before the interview] was in Minnesota. We have a husband and wife team that sees patients in Interior Alaska from their offices in Minnesota without traveling. To do that legally they both have to be licensed in Alaska and vice versa. If you're in Alaska and you're seeing a patient in Arizona, you need to have an Arizona medical license in order to do that. Then if you're seeing hospital-based patients and you're a provider that's not in the hospital, you have to have credentials for that hospital to actually see the patient. So it's a little more complicated than just getting on the phone and doing it.
AHPR: Are these services via ConnectMD covered by health insurance?
Hale: Some insurance companies are paying for telemedicine. There's a great web site to go to for information like this. It's called the American Telehealth Association. They advocate for telemedicine, obviously. Reimbursement for some procedures by some private insurance companies is approved. Those are individual and you have to know who they are and have to really hunt them down. Medicare pays for some visits. Medicaid pays for visits. [If] there's a facility fee for where the patient is, the facility can get $25.00 or maybe a little more than that. So they can actually get paid for having a patient in front of the camera. The nice thing about Alaska is the provider gets paid as if it were a face-to-face visit -- so just like an office visit.
AHPR: I think this is really fantastic.
Hale: It is. Like I said, it's a great time to be in this business right now. [Addressed to Dr. Gusev] Is there anything comparable to that where you live in Russia?
APHR: No, there is nothing like that because it is very costly just to make visits because villages are 300km away or more and that really makes this technology very expensive. There should be a special fund inside of the federal budget and today it is not possible.
Hale: That is that universal fund I talked about. They have a web site too, if you want to know more about how that works. Just type in USAC RHCD. Another thing I should have told you that is unique about ConnectMD. I'm not the only medical administrator in ConnectMD. My supervisor is a former hospital and medical administrator and the CIO for hospitals. My counterpart in Seattle is a registered nurse. We provide that insight as to what goes on in a hospital, what managers and staff members in the hospitals and clinics really need, and we translate that information to our engineers and technicians so they have a better feel for what we need to deliver, and I think that makes us a [better] company overall -- to get customers what they really need.
AHPR: Thanks very much for the time you have spent with us to discuss ConnectMD. Back to selected topics list
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| New Study: U.S. Life Expectancy Continues to Fall Behind Other Countries |
Despite spending the most on health care, the United States continues to lag behind other nations when it comes to gains in life expectancy -- and commonly cited causes for the nation's poor performance are not to blame, a new Commonwealth Fund-supported study finds. The Health Affairs Web First article, written by Peter Muennig and Sherry Glied of Columbia University, examines health spending, behavioral risk factors like obesity and smoking, and 15-year survival rates for men and women ages 45 and 65 in the U.S. and 12 other advanced nations. The findings reported show that while the U.S. has achieved gains in 15-year survival rates decade by decade between 1975 and 2005, other countries have experienced greater gains, even as per capita health care spending in the U.S. increased at more than twice the rate of the comparison countries. Forty-five year old U.S. white women fared the worst: by 2005, their 15-year survival rates were lower than that of all the other countries. Meanwhile, the U.S. ranking for 15-year life expectancy for 45-year-old men fell from third in 1975 to 12th in 2005. In comparing risk factors among the 13 countries, the researchers found very little difference in smoking habits between the U.S. and the comparison countries -- in fact, the U.S. had faster declines in smoking between 1975 and 2005 than almost all the other countries. And while people in the U.S. are more likely to be obese, this was also the case in 1975, when the U.S. was not so far behind in life expectancy. The researchers say that the failure of the U.S. to make greater gains in survival rates despite its greater spending on health care may be attributable to flaws in the overall health care system, specifically the role of unregulated fee-for-service payments and an overreliance on specialty care. "This study provides stark evidence that the U.S. health care system has been failing Americans for years," said Commonwealth Fund president Karen Davis. "The good news is that the Affordable Care Act will take significant steps to improve our health care system and the health of Americans by expanding health insurance, improving primary care, and holding health care organizations accountable for their patients' overall health." [Source: excerpted from Commonwealth Fund e-Alert, October 7, 2010] Back to top
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AHPR Staff and Contributors
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Lawrence D. Weiss, PhD, MS, Editor Angie Shephard, Transcription and editing Jacqueline Yeagle, Newsletter design and editing |
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Subscribe Now to the Alaska Health Policy Review |
The Review is issued electronically, weekly during the regular legislative session and monthly the rest of the year. A standard 12-month subscription to the Alaska Health Policy Review is available for $850. Please inquire about discount rates for multiple recipients in the same organization, legislators, and small nonprofit organizations. Don't miss an issue! Send orders, comments, and inquiries to Lawrence D. Weiss at health.policy.review@gmail.com, or call (907) 276-2277.
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