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NYSE Technologies Launches SFTIŽ Self Service Portal
 
October 27, 2009
 
Customer

In a continued initiative to improve customer service on the Secure Financial Transaction InfrastructureŽ (SFTIŽ), NYSE TechnologiesSM has today announced the launch of its new SFTIŽ Self Service Portal. 
 
The SFTIŽ Self Service Portal is a free tool which offers customers the ability to check on their SFTIŽ service status in near-real time.

The customer portal offers comprehensive monitoring capabilities for your SFTIŽ account including:
  • Direct Connections - the ability to list all of your connections, or router ports (logical and physical) 
  • SFTIŽ Entitlements - the listing all of your Service Entitlements per SFTIŽ Access center
  • Bandwidth Performance - a list of access center locations broken down by connections and VLAN's to show near real-time average bandwidth performance, by day or by year
  • Contacts - a list of available contacts for your company for communications and informational alerts
Following a successful pilot scheme, this new customer portal is now available to all SFTIŽ clients today. Please login at http://www.nyxdata.com/connectivity.
 
Current users of
www.nyxdata.com can use their existing account login details to access this portal.  If you are a new user, please register to access this portal today.
 
To help us continue to develop this portal and improve our service to you, please take a moment to complete the short Feedback Survey or email queries to Technologies-SFTI-Portal@nyx.com.
 
We look forward to continuing to work with you to help address your connectivity and technology needs.

Yours sincerely

Ken Barnes
Vice President, SFTIŽ Americas, NYSE Technologies
 
For more information on the Portal, please visit www.nyxdata.com or contact our Sales team at NYSE-Technologies-Sales@nyx.com.
 
NYSE Technologies - www.nyse.com/technologies

Copyright 2009 NYSE Technologies Inc. All rights reserved. All third party trademarks are owned by their respective owners. References to third parties in this announcement is not intended to indicate such third party's sponsorship or endorsement of NYSE Technologies or its products or services.  This announcement may contain forward-looking statements regarding NYSE Technologies Inc. and their affiliates. Such statements are based upon the current beliefs and expectations of management and are subject to significant risks and uncertainties. Actual results may differ from those set forth in the forward-looking statements.