A. Some lost productivity for one staff member, however you have other computers and all of the files are on your main, shared server. Or, your teenagers will have to find alternative entertainment to the internet.
B. Reverting to a paper-based system for invoicing, ordering etc, and relying on faxes. Data entry will be needed when the computer is returned.
C. A complete halt to your business. That computer held your customer ordering system or other critical program, or it was the only computer that your business has. Or, you will need to find another computer to finish your university thesis on, with your deadline in two days (assuming you can get a copy of the Word document to work on).
3. Your internet access is down and there is no guarantee when it will be restored. The impact is:
A. Minimal. You don't do a lot on the internet anyway.
B. Moderate. You will have to find alternatives to the way you normally work (like now visiting the bank in person and phoning your contacts). Most tasks that you perform on the internet can be done another way or can wait for a while (leaving you with a backlog to catch up on).
C. Severe. This means that your website is down and your staff are without email. You face lost orders and grumpy customers as your business cannot function without the internet.
Mostly As: You may be able to cope with some technology problems, but you could still benefit from preventing 'downtime'. Mostly Bs: There are areas that can be addressed now to lessen the impact of technology problems. Mostly Cs: Your business is too important to gamble that your computers will work day after day.
Talk to your local Computer Troubleshooter about the real impact of computer problems.