Sales Management Tips
by Suzanne Paling, Sales Management Services

March 2010

Strengths / Weaknesses of Surveyed Sales Managers
A big "Thank you!" to everyone who took the time to fill out the reader survey in January's issue. I learned a great deal from your responses and will gear my newsletter towards the topics that are of most interest.

After all these years of writing the newsletter, it's fantastic to have readers tell me what they want to read more (and less) of.

The one topic about which you consistently asked for information was Hiring. In order to address this topic in subsequent issues, I would like to know specifically what hiring struggles you have. Click here for a one-question / 30-second survey on your challenges with hiring. Please fill out this mini-survey whether you filled out the first one or not, and I will plan on covering the selected topics in future issues.

Here are some of the observations based on the information readers shared with me in the January survey.

The majority of those who answered the survey (75%) are Presidents or sales executives leading companies that bring in $9 million or less in annual sales revenue. Many readers (66%) have over 15 years of sales experience themselves and 40% have 9 or more years managing salespeople.

Almost all of you mentioned struggling with creating sales contests, but half of you don't want the topic covered in the newsletter very often. When it comes to where you look for information about selling, most respondents get their information through peers, books (sales and general management), executive round tables, and Sales Management Tips.

Those managing salespeople felt they had a relatively easy time in the following areas:

  • Establishing Performance Standards
  • Creating or Changing Sales Territories
  • New Hire Orientation
  • Conducting Performance Reviews

Most respondents are struggling with:

  • Hiring
  • Sales Forecasting
  • Creating Sales Contests

Review of the survey revealed no clear trend when it came to certain sales management responsibilities. About half the respondents have experienced difficulties with and the other half did not experience difficulties with the following:

  • Developing Compensation Plans
  • Coaching
  • Assessing Strengths and Weaknesses

Respondents felt confident in their abilities and don't need to see the following covered in Sales Management Tips:

  • Creating or Changing Sales Territories
  • Compensation Plans
  • Sales Contests
(If you are among those who are uncomfortable in these areas of sales management, let me know and I can continue to cover them occasionally.)

Those topics that you would like to see addressed in the newsletter more often include:

  • Hiring
  • Assessing Strengths and Weaknesses
  • Coaching
  • Training and Development

If you didn't do so above, please click here for the one-question / 30-second survey on your challenges with hiring.

Thank you for your continued interest.

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