A reader asks, "I took your suggestion in
a prior newsletter and sponsored a few
contests for my sales staff. The response
has been positive. I've had fun handing out
the gift certificates and I even took them
out to lunch after they achieved a group
goal. After these contests are finished,
though, where do I go from here? What's the
point? How do I talk to my staff about them?
What should I say?"
As I mentioned in a previous newsletter,
sales contests can bring focus to a
salesperson's day, break up the monotony, and
reinforce the fact that they are capable of
stretching to reach a goal they might have
otherwise thought was unattainable. Managers
should sponsor at least one per
business quarter. Once your salespeople have
won a few contests, you can begin to
demonstrate how the results of the contests
can ultimately affect their paycheck. It's
time to sit down and have an chat with them.
Let's say that the salespeople at your
company are expected to conduct 12 product
demonstrations a month. Let's also say that
you as a manager know that getting a decision
maker to participate in a product
demonstration increases the likelihood that
they will want a proposal and that these
proposals can end in a closed sale. The
tenured sales representative's current ratio
is 12-6-3. For every 12 product
demonstrations they conduct they will most
likely send out 6 proposals. Of those 6
proposals three will result in sales.
| |
Product
Demonstrations
|
Proposals |
Closed
Sales
|
Monthly Quota
|
12 |
6 |
3 |
Annual Quota
|
144 |
72 |
36 |
Now, if you created a sales contest that
rewarded them for conducting two extra
product demonstrations a month and they were
successful for several months in a row,
here's what the results could look like over
the course of a year:
| |
Product
Demonstrations
|
Proposals |
Closed
Sales
|
Monthly Productivity
|
14 |
7 |
3.5 |
Annual Productivity
|
168 |
84 |
42 |
The ratio has changed to 14-7-3.5.
Increasing the number of completed product
demonstrations boosts the number of proposals
by 1 which boosts the closed sales by 0.5.
Over the course of a year that could mean the
following:
| |
Sales
|
Average
Price
|
Total
Revenue
|
5%
Commission
|
|
42 |
$17,000 |
$714,000 |
$35,700
|
| |
36 |
$17,000
|
$612,000 |
$30,600
|
Difference
|
6 |
|
$102,000 |
$5,100 |
Let's say your company has a tiered
compensation plan (more sales equals a higher
commission percentage). This could mean that
6 extra sales per year might even put the
sales rep in a higher commission bracket (say
6%). An extra 1% on $102,000 is $1020 for a
total of $6120 = ($5100 + $1020).
Now that all of you have had a positive
experience with the sales contests, sit down
and talk with your sales staff about what
this extra productivity could mean
financially. Show them what kind of extra
income they could earn if they kept up the
productivity level that they've now proven
they are capable of achieving.
Sales contests and the relatively inexpensive
prizes that go along with them are a lot of
fun and very motivating - but $5100 in
additional income - that will get the
salesperson's attention!