A client asks, "Just before completing a
phone interview with a prospective hire, they
asked me the following, 'Can I make six
figures in this position? I'm interested in
the job and your company, but if I can't make
enough money, I don't even want to start the
interview process.' They did not ask the
question in a combative way, but I wasn't
sure how to respond. Colleagues have told me
that money shouldn't be discussed during the
first interview."
This is a great question and it can be a very
awkward situation for even the most seasoned
interviewer.
Discussions of
Money
Your colleagues are
correct; you should not discuss money in
great detail during the phone or first
in-person interview. Certainly, you would
not divulge any specifics about the
compensation plan and here is why.
Salespeople making a six-figure income have the
experience, maturity, skills, drive and
discipline that enable them to earn that kind
of salary. Early in the interview process,
the candidate should be demonstrating to
you that they have those skills
and can succeed at the job your company is
offering.
However, discussing an
income range with a prospective hire is an
acceptable thing to do.
Don't Overpromise
If your sales staff has some strong producers
on it, but not one of them earns more than
$85,000 annually, bonuses and commissions
included, your company is not the right fit
for this candidate. Resist the temptation to
say, "I am confident that a real superstar
could make a six-figure income here!" Making
inflated promises will result in their
resigning after six months or less. Say
something like, "the income range for this
position is between $70,000 and $90,000.
What are your thoughts on that?"
If Tenure is an Issue
Sometimes a company can have a sales staff in
which many or most of the sales people are
making six-figure incomes. However, few of
them made that amount of money in their first
year with the company. Whether it is a
pipeline, sales cycle, or product knowledge
issue, it just isn't possible to get enough
traction in that first year. If this is the
case, let the candidate know. Especially if
they are switching industries, most potential
hires will not be deterred if they have to
wait a year. They just want to know that the
potential is there and that there are many in
the organization who are realizing the kind
of income they want to make.
Say
something like, "First year earnings are in
the $70 - $90K range. Second year earnings
exceed that amount. My plan is to discuss
the compensation plan, in detail, with all
candidates making it to the second interview.
Have I answered your question to your
satisfaction at this point?"
In
general, I would look at the candidate's
question about potential income in a positive
light. They are obviously ambitious, and most
companies are looking for money-motivated
salespeople. Just keep the discussion about
money general rather than specific and don't
mislead a candidate about income potential at
your company.
What is money motivation? Do you ever
wonder whether the candidate you are
interviewing is truly money motivated? Find
out for sure. Ask them to complete a
pre-employment assessment before the
interview process begins. To find out more
about pre-employment assessments, click
here.