ToolkitSmall

A computer newsletter for translation professionals

Issue 8-9-123
(the one hundred twenty-third edition)
Contents
1. Security!
2. RSS = Real Simple Stuff (Premium Content)
3. Hic Sunto Leones
4. The Demise
The Last Word on the Tool Kit
Terminology Ain't Cheap
This past week I actually purchased and read through the European standards for translation (DIN EN 15038 "Translation services - Service requirements"), and while it was a rather dry (albeit interesting) read, there was at least one thing that particularly peaked my interest. At the end of the document there is a list of value-added services -- services that are not covered by a common translation agreement (and can be billed for with an extra charge). A number of those were candidates that you would expect -- DTP, software localization, consulting, editing, etc. What surprised me was "editing and maintenance of a terminology database" (I am translating from my German copy here) and, even more surprisingly, "terminology consistency." I like it! These are two areas many of us have worked in but have often not been paid for. Let's change that. Terminology ain't cheap!
1. Taking Inventory
I've recently been taking inventory of all the CAT tools out there -- and also discussing it with Alan Melby, one of the veterans in this field. I really enjoyed the process because it showed me once again that there truly is a whole branch of the software industry that serves our needs ("our" as in "translation professional"). And the tools that I focused on were just tools for the individual translator!

According to the categorization I used, there are three different categories of CAT tools -- and the experienced readers among you will know that I'm not only referring to the translation environment tools (TEnTs) like Across, Trados, Heartsome and Déjà Vu, but all tools that supply Computer Aided Translation.

The main categories are

1. tools that independently provide specific functions for the translator.
2. tools that provide functions which enhance the use of TEnTs.
3. tools that provide a comprehensive environment for a large variety of translation-related features, i.e., TEnTs.

There certainly is a lot of overlap between these categories. Many TEnTs, for instance, also provide many of the features that the more specialized tools provide, but it's sort of like with MS Word: it does pretty much everything, but the more specialized things (such as word counts, working in text-based or HTML or XML files, switching code pages, etc.) are done much better by specialized tools. And that's not too surprising -- you have these highly charged, passionate folks who invest all their energy in doing one thing right -- and it would be a shame if they could not get that done extremely well.

So, here are the functions of the first main category and examples of the tools that cover those functions:

  • Resource lookup - These include tools such as Wordfinder, which assemble dictionary resources and provide lookup in them from any Windows-based tool, or tools like IntelliWebSearch, which allow for lookup in online and offline resources. (Note: for this or any of the other categories there are other competing tools that may be just as good or better.)
  • Terminology management -- Tools such as Lingo or AnyLexic specifically allow you to import term lists or termbases, add to these from any Windows-based tool, and provide lookup in these termbases. Another kind of terminology management tool would be something like ApSIC XBench that allows you easily to manage, convert, and search large existing term lists, like the one from Microsoft or Apple.
  • Project management -- There are a whole slew of tools that provide project management functions for companies, starting with tools like Worx, Plunet, and ]project-open[, and continuing to some of the workflow tools that also provide the features of TEnTs, such as Idiom WorldServer, Star James, Trados TeamWorks, and several others. For individual translators there are only a handful out there, including tools like Translation Office 3000 and T.O.M. They differentiate themselves from their MUCH more expensive company siblings by not covering areas like workflow or vendor management, and they don't provide interface to systems like SAP, etc.
  • Word counts -- I have written plenty about this in the past, so there's no need to say much more. There is a wide range of products out there that provide this function, and I have often mentioned my two Ukrainian "friends" PractiCount & Invoice and AnyCount. What distinguishes these tools is the wide array of formats that they can count in, while using MS Word's parameters (which have sort of become industry-standard and are helpful in avoiding conflicts with clients) without committing the same oversights and errors that Word commits. What is important to realize, of course, is that these tools don't count on the basis of repetition or memory matches -- that is the forte of TEnTs.
  • Software localization -- Tools that provide these functions are really a class of their own. Their core function is to provide an environment to both the translator and software engineer that allows them to translate, test, and fix the localized software before deployment. Some of the "normal" TEnTs now also allow the translation of the files that were previously under the care of these localization guys, but typically not nearly with the range of engineering features that a true localization tool would provide. While localization tools typically have a rather underdeveloped translation memory and "glossary" feature, they often provide plug-in capabilities to the memories of grown-up TEnTs. Tools in this category are manifold, with the two most well-known being Catalyst and Passolo.
Those are the functions in the first category that I came up with. I would be thrilled to hear from you if you think I missed some functions and tools in this area. But, remember, I am just talking about tools that are specifically made for the translator.

The second category surprised me the most. There are really a whole bunch of tools that cater to the needs of TEnTs -- either by making them better in a specific area or even giving them additional abilities that they flat-out don't have.

  • Term extraction -- This is a really useful but woefully underused feature that allows you to extract term lists from translation memories or translated and aligned documents. It's cool stuff because it allows you to build up the core of your terminology database for your TEnT almost on the fly, thereby foregoing the often tedious and painful way of doing everything manually. Interestingly, some of the tools for this are offered by vendors who also offer TEnTs -- SDL offers two different ones with TermExtract and Phrasefinder -- but there are also powerful independent ones such as Synchroterm.
  • Text extraction -- In a really interesting (and smart) move, some of the TEnT makers have stopped building solutions of their own for very complex formats -- notably for Quark -- and are promoting the products of other companies that allow you to extract text from complex formats which can then be processed in a regular TEnT. Quark files are done by the famous CopyFlow from Napsys; Photoshop, Illustrator, Corel Draw, and Visio formats are taken care of by the SysFilter products from ECM-Engineering; and another product that also deals with Photoshop files is Transmissions for Photoshop. Some of these solutions are not exactly cheap -- but considering that most of the work in these file formats is done in the advertising realm, that shouldn't be a problem -- there seems to be plenty of money to go around among those guys.
  • Conversion -- This refers to the conversion that is specifically geared toward translation format. The open-source Olifant offers some cool conversion abilities between different flavors of translation memory/termbase files, as does the above-mentioned XBench and some of the tools of Maxprograms.
  • Alignment -- For the longest time just a typically awful after-thought component of TEnTs, there are now some very specialized products out there and they make all the difference as far as I am concerned! AlignFactory is one and the AutoAligner is another, and both of them have suddenly turned alignment into a usable feature again.
  • Quality assurance -- Tools that offer only quality assurance -- or maybe it should be called quality control (they are typically used as a last check) -- intrigue me because they do two things: They provide high-quality quality control (duuh) on translation files and translation memories, but they have also forced TEnT vendors to respond and include QA components on their own -- with Trados, SDLX, Transit, Déjà Vu and MemoQ as prime examples. Be that as it may, stand-alone QA tools are here to stay, with QA Distiller, Quintillian, and Error Spy as the most well-known representatives.

And lastly, there are the comprehensive TEnTs -- I truly will not spend any time talking about those, since many thousands of words in this newsletter (and in my ebook) have been devoted to the many specimens out there. Just this much: This fall should be quite exciting because there are a number of major upgrades in the pipeline: Heartsome and MemoQ have already released their major upgrades, and Wordfast, Transit, and Déjà Vu are to follow.

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2. RSS = Real Simple Stuff (Premium Content)

Oh, there are so many sites that talk about the benefits and the how-tos of using RSS, but maybe the sheer number of possibilities and instruction is one of the reasons why so few of us actually use it. In one of Translation Directory's interesting surveys, more than a third of the responding translators had never really heard of RSS, and almost another third confess to not using it. That's a lot, especially considering how easy it has become to subscribe to RSS feeds with the latest generation of browsers.

Here is what I wrote about it three or so years ago:

Here's my new favorite technology that you may have heard mentioned somewhere without quite knowing what it is: RSS.

RSS stands for a lot of things, but the easiest is apparently "Rich Site Summary." This is a technology that allows you to be very specific about what kind of information you would like to have sent to you.

This may not make much sense yet, so here's another stab at explaining it. As translators, we regularly visit a variety of websites: newspapers in our source and target languages, translation-specific newsgroups, discussion groups on translation tools and various other translation-related topics (many of which are located on groups.yahoo.com), and whatever else we desire for our non-translation lives (let's hope there is such a thing).

We live in an information age and I appreciate its ready availability, but I have found myself spending and wasting an increasing amount of time looking for the information that I really need among all the information and marketing that's out there. Many of the websites and other online resources mentioned above allow you now to subscribe to what are called "RSS feeds." RSS feeds consist of XML-based data that looks really ugly if you view it as a text file or right in your browser, but it looks quite proper if you display it in a specific RSS reader. So, because I'm interested in international news from the New York Times, and because I also know that the NYT publishes very well-defined RSS feeds, I now subscribe to those (see www.nytimes.com/services/xml/rss/index.html). Instead of having to go to www.nytimes.com every half hour to see whether the world has come to an end (believe me, even that news would take a couple of days to arrive here at the Oregon coast. . .), the NYT now sends me data blurbs in real time with links for more information. And the same accounts for all of the other sources I mentioned above along with many, many others.

I went on to talk about the different programs that are and were available for subscribing to and reading these feeds. There were standalone desktop programs, web-based programs, plug-ins for browsers, and plug-ins for e-mail programs (that's what I'm still using today, even though it is sort of obsolete). What had not yet happened then is what has happened now: RSS has truly gone mainstream and become part of pretty much every browser and/or email application. The latest versions of Internet Explorer (7), Firefox, Safari, and Opera (notably not Chrome) have embedded abilities to subscribe to RSS feeds.

For instance, if you are using IE 7 and you come to a website that has an RSS feed, the little orange icon in your tool bar lights up. Clicking on it will bring you to a page that lets you subscribe with all the options that you have already set up. The default option is to subscribe to Feeds -- which will then be displayed to you when you view the Feeds pane in IE 7 (Ctrl+J).

This is very similar in Firefox 3. In this case, the little icon comes up in the Address bar, you click on it, and you come to a site where you can subscribe. The primary option there is Live Bookmarks -- which puts a button on your Favorites toolbar that, when clicked, will reveal the latest entries from the blog. Of course, you can do something similar to IE's browser pane with a free plug-in like Sage.

So let's practice. Why don't you go to http://www.globalwatchtower.com/ (or any other site with an RSS  feed), click on the respective icons in your browser, and choose the correct option to subscribe. That's it. You now will have the news of Common Sense Advisory (and you thought that the "Global Watchtower" referred to the worldwide activities of the Jehovah's Witnesses, huh?) delivered right to your browser.

Of course, you can also subscribe from right within your email application. Outlook 2007 now has an integrated news reader -- which should show up as an option when you are prompted to subscribe on the above-mentioned subscription pages -- or you can right-click on the correct folder within Outlook, select Add a Feed, and paste the correct URL into the text field. For Thunderbird there are ways to do that as well, and Outlook Express (Microsoft Mail) has always supported it anyway.

Windows Vista also has a way to view feeds right on your desktop. The Vista Sidebar has a default application that lets you choose your favorite feed or a mixture of feeds presented right in your face (so to speak). To do this, select Microsoft Feeds as the option with which to subscribe on the respective feed page.

To truly give you more options then you ever wanted, you can also check this long list: http://en.wikipedia.org/wiki/List_of_feed_aggregators. And lastly, if you would like to add a feed to a website -- as we will start doing next week at www.translatorstraining.com -- you'll find instructions right here.

How was that for a tour de force through some of the ins and outs of RSS feeds?


3. Hic Sunto Leones
So you might have met Jeromobot's cousin Jerômy, but probably not in as critical a situation as is depicted right here. I'm not sure whether the lion towering over him is the very lion that their ancestor St. Jerome freed from its thorn -- as you can read in How be the byddynge of Seynt Jerom a lyon was keper of an asse -- but he is threatening nonetheless. The icing on the cake is that it's a photograph shot by terminology queen Sue Ellen Wright, which makes it all the more special.
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4. The Demise

Let's move on to the cougar, or mountain lion or puma for anyone who is not located here on the West Coast of the U.S. (You see how careful I am after being badly burned last time with the pronunciation of "router," which I maintained should be [rou'tər] rather than [roo'tər]. Not only did a LOT of British readers complain, but Margaret Marks even went so far as to say that according to a poll of the Longman Pronunciation Dictionary, only 32% of Americans say /rout/ and 68% say /root/! Ouch!) Where were we? Oh, yes, the powerful cougar on the marketing material for the Dutch localization tool/TEnT Clear-Cat. Maybe he was just too powerful, because the owners have given up on their product.

Here is what I wrote a year or so ago about their tool:

This is a tool that was developed by two veterans of the localization world who, like many of us, have been bewildered by the fact that software localization and document translation are done with different products. While many localization tools such as Catalyst or SDL Passolo now offer translation of HTML, XML, or even help files, common formats like RTF and FrameMaker are not supported and require another tool or set of tools. (...) Enter Clear-Cat. All the typical candidates for software localization formats are supported (with the exception of database content, which has sort of been a common offering by some of its competitors in the last few years) but also RTF, FrameMaker, HTML, and text, and Excel is in development right now. The underlying database is a powerful MS SQL database, and here is something else that is quite different: while you can choose to translate in the interface that the tool offers you, the normal workflow is to create a translation kit that contains presegmented and pretranslated Trados RTF or Trados TTX files, which can then be processed in Trados or in the host of other tools that now support these formats.

While the interface would not win any prizes for the most user-friendly or intuitive interface ever developed, there is a persistent logic behind it which, once you grasp it, will make you forget the otherwise awkward steps (such as "starting" or "ending" each activity). And here is the last differentiator: since the developers are also localization consultants, they have implemented a very process-oriented way of dealing with projects. Setting up a project will open a whole tree of folders and subfolders with projects, files, and languages. At first sight I found this a little overwhelming, but with a little finesse you can alter it to the way you want it set up. For folks who are new to localization and the corresponding processes, this should be rather helpful.

Well, not anymore. Unless . . . someone else buys up the source code and continues it. This is what one of the developers said to me last week:

From my perspective I felt and still feel we are around 95% of what we need to start to successfully sell the product. We have so much stuff in there that's not even available in any of the other apps around at this moment. But on the other side, it became more and more apparent that the traditional customers prefer to buy a product from the big boys than they do from a startup, even if our technology is more advanced than theirs.

(...) I will sell all source code, including the automated backend update system for new filters, and/or code, and the registered name of the product.

Maybe a technical company with a number of high-level .NET programmers can wrap it up and bring it to market more successfully than we have been able to do.

Drop me a note if that sounds interesting to you and I will put you in contact with them.

The Last Word on the Tool Kit

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