| LEADERSHIP TIP|
OF THE MONTH
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Quite possibly your next sale! What comes out of your mouth more often, a declarative statement or a question? Declarative statements can come off flat, and can leave your prospect cold and uncaring. Don't you really want them warmed up to you and interested?
Think for a second about some catchy questions you've heard that really left an impression. How about Regis Philbin and "Is that your final answer?" Good question, even though it's closed-ended. Why? Because it gets you to think more, then if he would have just declared, "You need to make a decision now." Another good one credit card marketers have exploited, "What's in your wallet?" MUCH better than "Sign up for our credit card." Bottom line ... using questions gets people thinking!
So, are you leaving people cold because you're telling instead of asking? How can you rephrase what you say to get people thinking and interacting with you instead of keeping their mental arms crossed?
Quote of the Month
"Oh give thanks unto the Lord, for he is good and his mercy endures forever."