test
New Systems Thinking
Featured Article
Tripp Babbitt
Free Download
Get started with Understanding your Organization as a System. Click here to get your free download.
Buy the Books
Latest publications for the private and public service sectors. Click on book to purchase.

System Thinking in the Public Sector Freedom from Command & Control
 
 
 
 
 
 

Bryce Harrison offers Health Checks for Organizations and Call Centers.  Find out more.
 
 
 
Looking for a New Path for Your Organization?  Check out Systems Thinking Interventions, begin your new path with a 3-day workshop.
 
International service organizations have said working with the Vanguard Method has been the most important change in thinking they have experienced in their working lives.  Come join us! 
Dear Systems Thinker,

A number of conversations in the past month about failed change programs.  Over a year ago, I wrote a post commenting on the WSJ article where it was claimed that  over 60% of improvement projects fail - I was surprised it wasn't higher. 

Another lean claim is that only 2% of lean efforts are successful -this isn't my opinion this is from a whitepaper from the toolhead leaders.  Just Google "Why Lean Programs Fail."  My (somewhat irreverent) post is The Truth about Why Lean Programs Fail.  I was actually surprised they admitted it!

I went back and read some articles about Bob Nardelli's tenure as CEO at Home Depot by Russ Nussbaum back in 2007.  The article was titled Lessons from Home Depot's Bob Nardelli.  The Six Sigma manufacturing doesn't work in service either, talking to folks that were there hated the elitist black belts and back-stabbing that accompanied a deflating culture.

Even worse, practitioners (of lean and six sigma) are claiming to make systemic changes.  If they were they success rate would be higher than 2%.  The Vanguard Method offers a much better approach, it addresses the fundamental thinking problems in the design and management of work. 

This is certainly an opinion. But having worked with it for several years now, I have found that it is a comprehensive method for learning.  It will challenge management like no other method and needs to be cause today's management is steeped in assumptions.  It challenges top business school curriculum and the organizational structures that have been passed down from generation to generation.

Everyone has a choice, my job is to make sure people know about something very different and powerful.


 





From Tools (and Fools) to  

Systems Thinking

 

John Seddon will be speaking in Australia!  There has been a huge pull for the Vanguard Method "in the land down under."  John will be speaking in Sydney on August 29 -31.  Details can be found at the IQPC Website for the event. We are open for business!

A post (Dismantling the Information Technology Monoliths) that I wrote back in January has received 1000s of hits for unknown reasons.  I went back and read it and found it to be OK.  Maybe I am missing something important to post more on.

I am working on some major changes to my websites (blog and services) that you should see over the next 2 months.

Other recent blog posts:

Knowledge Over Strategy

SPC - There is NO Other Way!

The Executive Glass Floor

Toolhead or Systems Thinker - You Choose

Test Tampering in Education - Prepare for More

Our Processes Aren't Broken, But Our Thinking Is

Designing Your Service Organization for Profit

 

   

In my Blog I post in categories. If you have interest in a particular category it will show all posts to that category.
A few popular links:


Systems Thinking and Government 

 

Systems Thinking and Management 

 

Systems Thinking and Contact Centers 

 

Systems Thinking and Technology 

 

 


For those of you interested in the latest posts go to:


To learn more about how systems thinking can improve your organization.  Contact me at tripp@newsystemsthinking.com or call me at (317) 250 - 8885.
That's it for this newsletter.  Best wishes with improving your system.
 
Sincerely,
 

Tripp Babbitt
Bryce Harrison, Inc.
© 2010. Bryce Harrison, Inc. All Rights Reserved.
Phone: (317) 849-8670 Email: info@newsystemsthinking.com