Dear Systems Thinker,I had over 200 requests for the PDF on Lean vs. Systems Thinking spreadsheet that I offered in my last newsletter. This spreadsheet was not built by me, but by former lean practitioners that adopted the Vanguard Method.
I participated in a debate sponsored by IQPC with Deb Sarkar who has written columns and books about Lean in service. It was probably more a "dialogue of the deaf" as Lean folks can't see, hear or understand the differences until they engage in the Vanguard Method.
You can listen to the "great debate" - it does require that you sign up for the Process Excellence Network (formerly sixsigmaIQ). Heads-Up: You will need to sign-up to listen.
The Great Debate: Lean for Services
You wouldn't think of this method unless you started from a different point as John Seddon did. Conventional thinking becomes obsolete. Some say the method is common sense, if it were, then more would be doing systems thinking instead of continuing to create the sub-optimized and wasteful monoliths that business and government have built and continue to build.
Along this line, I am preparing a paper, abstract and presentation for the International Deming Conference in New York on March 21 and 22. Learn more about the conference:
17th Annual International Deming Research Seminar
