We hope you had a great 4th of July weekend! Now it's back to our normal routine which means hiring contractors to do work at your home or business. When selecting a company of any kind, ask these 6 questions.
1. Do They Have Good References?
Unfortunately the cleaning industry is filled with uneducated companies. The Clean Team enjoys one of the best reputations around. The area's most seasoned floor covering experts, Interior Designers and Realtors(r) refer our services exclusively. Our reputation ensures that you can trust our company to provide you with the most outstanding service experience ever.
2. What Kind of Experience Do They Have?
The Clean Team has been caring for the finest floors and fabrics for over 27 years. Our staff is experienced with all types of floors, fibers and soiling conditions, no matter how unusual they may be. We are experienced in all methods of cleaning. The Clean Team is known for being able to solve cleaning related problems that no one else can. This insures that whatever your situation is, we will be familiar with it.
3. Are They Well Educated In Their Field?
The Clean Team is committed to the highest order of education and training. Our company is involved in a number of educational processes. Each staff member is thoroughly trained and certified, that's minimum standard. We are certified by the IICRC (Institute of Inspection Cleaning and Restoration Certification) which is the most recognized body of certification for carpet and upholstery cleaners. Never use a firm that isn't. We hold multiple IICRC designations. This insures that you will get the latest cleaning technology applied to your job.
4. What Systems Do They Use?
The equipment used by a cleaning firm is incredibly important. The Clean Team uses only the highest quality, most advanced, state-of-the-art equipment on the market today. The systems we use will get maximum soil removal and maximum spot removal without over wetting your floor or fabric and without leaving a sticky residue behind.
5. Do They Understand Customer Service?
Our mission is to provide you with the most outstanding service experience ever. We are committed to showing up on time, and communicating with you throughout the service experience. Our technicians will show up in a professionally lettered vehicle, in uniform, ready to serve you in the most courteous manner possible. A member from our customer service team will follow up with you after your cleaning appointment to make sure you are completely satified with our services.
6. Do They Offer a 100% Money-Back Guarantee?
If you are not thrilled with the service experience you receive from The Clean Team, we will return to your location at no charge and no obligation. If you are still unimpressed, we will issue a 100% refund.