Back Office Corrections

by Avionté Staffing Software 
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This week's tip is brought to you by Rod Barsness of our Customer Care team.    

 

We will be doing a webinar to demonstrate how easy it is to process Back Office corrections. Please join us, Thursday, July 12, at 1pm.

 

Have you ever processed payroll and realized you paid the wrong employee ... a dog ate the employee's paycheck ... overpaid the wrong number of hours ... regularly received short payments on invoices? Of course not, that never happens!

 

Because we all have experienced at least one (or all) of these at one time or another, it is important to know how we can correct this... simply.

 

We understand how Payroll and Billing are important to our users, and to your business! This is why we have created an easy way to correct these potential user mistakes within Avionte. Things you will walk away from this webinar include (but not limited to) the following:

 

  • Knowing the difference between Paycheck Void, Reissue and Reversals.
  • How to quickly process an invoice correction
  • Inserting transactions from assignment
  • Fully process a check reversal, and watch how the system does most of it for you!
  • How to allow and process a Direct Deposit Reversal

 

How you can change more than just the hours on an Invoice Correction?

 

1.  Once you have found your Invoice you need to correct, click on the Invoice Correction button in the center screen.

BO1

2.  Find & select the appropriate employee's hours you   need to correct in the upper section of the window. Correct the hours in the lower section. Click on the Extra tab.

 

BO2

 

3.  Modify the information as needed on the Extra tab. Repeat as needed with remaining transactions. Click Process Correction to continue.

 

BO3

 

4.  Avionte will then create a new Billing Batch with batch type of Correction Process. Click Finish to post the batch and continue with the Invoice Merging Process. The system will then default to merge the revised invoice with the original invoice, resulting with the original invoice number.

 

5.  Select which transaction you wish to include on the invoice. You could select all to show the reversal of the incorrect transaction, or just show the revised version of the invoice.

 

6.  Click Finish to complete the process and view the revised invoice.