Q: Are there communication techniques that will
prevent power struggles?
Communication Skills - In a discipline situation, DO
NOT use commands or questions.
a. Commands: Do the thinking for the
child. Sit down. Be quiet.
Commands don't invite a conversation so that win/win
problem solving can occur. It makes it seem like the
adult is the only one that knows the answers.
b. Questions: Most people use
questions so automatically that it is like breathing.
Questions have the effect of handing over too much
power to the child. Children can easily say yes or no,
which invites unproductive arguing.
c. Statement Sentences: When you
use "I statements," you equalize the power between
yourself and your child. In order to promote win/win
problem solving, you need to use the principle of
participation in order to get a "buy in" so that you end
up with an agreement. The goal is to invite a
conversation with your child - not an "I don't know"
response. The very best way to do this is with I
statements. "I would like to know"... "I understand
that" ... "I'm wondering how"... "I'm not sure that I have it
right" ... "I'm confused" ... "I statements" are magical
because they give the impression that "I" am the one
with the problem and it appeals to a person's desire to
help. It takes the pressure off of "YOU" haven't done
something right and thus diminishes defensineness.
Furthermore, a statement is a fact, a fact is the truth. It
is hard to argue with the truth.
Q:What is the best way to get a child to stop
playing and get down to business?
Yes, nevertheless - When you get resistance, nod
your head and state the child's point of view. "Yes, I
know you are busy," "You want to watch TV," "You are
having fun playing with your friends," "You don't feel
well." "NEVERTHELESS," then tell them what needs to
be done. This is a powerful technique once you've
mastered it. Be sure to use other words such
as "but", "however, there is a problem." What needs to
happen now is ______." For example: "You would like
to finish playing with your friends because you are
having a lot of fun, nevertheless it is time to wrap it up
and get ready for bed." This technique works because
it uses receptive listening. A child doesn't feel
controlled or manipulated if you make it clear that you
understand his or her point of view.
Q: What is the single most important parenting
technique that is a sure fire way to be successful?
Catch Them Being Good! - Be prolific with this
technique by using it over and over again. Notice how
your child helped, even if it is picking up a piece of
paper off the floor. It makes children feel good and
most of all it promotes rational thinking.
My teenage son is a master at changing the subject
when we are trying to solve a problem that it is
maddening. I fall for it every time.
Diversionary Tactics - When a child changes the
subject with diversionary tactic to take your attention off
of what you are talking about, say, "What we are talking
about is ___." Be a broken record if you need to. Say it
until they stay focused. If diversionary tactics (DT's) are
chronic, call to the child's attention what they are doing
and ask them to stop. Changing the subject is a
diversionary tactic that is frequently used when a
person (child or adult) feels uncomfortable or defensive
about the subject being discussed. It is easy to lose
track of the problem that you really want to solve when
people manipulate this way.
Q:How can I make agreements with my child that
they
will actually accept that it is important for them to follow
though?
The Principle of Participation: First, identify the
problem; second get a "buy in" to what each person will
do; third, end up with an agreement. Let the child know
the facts of the situation, by identifying a problem to be
solved and turn it over to your child to participate in
solving it. Stop, listen, and let them think about it. Have
a conversation with the child. Don't merely state your
solution without using their participation. Use discipline
(teaching), not punishment. This means letting your
child talk. Thinking takes time. Don't turn off all the
good you want to do by lecturing. Children don't listen
to lectures as much as parents think that they ought to.
You may also have them write down their agreement
and post it in the kitchen.
Set the rules and boundaries WITH the person's
participation as to what the agreements are. If someone
falls down, go back to, "I understood that we had an
agreement that you would _____." EXPECT
compliance by getting agreements using the
communication techniques described in #3 as soon as
is developmentally able to do so.