Martec News - On Average 78% of Salespeople Fail to Make an Appointment

On Average 78% of Salespeople Fail to Make an Appointment

Nov 2011
0844 854 9671

Shining Results

In a recent analysis of telephone sales enquiries we discovered that car dealers outside of the Martec family only appoint an average of 22% of their callers, whereas on the other hand car dealers inside the Martec family appoint on average 51%.

Just imagine how many sales you could be losing?

See how Mercedes-Benz Retail Used Cars increased their appointment rates and in hand increased their show up rate by 25%, after implementing Martec's TelephoneSuccess™ programme. Click here

"We experienced an incredible uplift in team motivation and within three months we'd increased appointment show up rates by 25%. The team love the trainers and felt that at last they were being trained by people who understood what their jobs were about."

We Can Help You

Martec's TelephoneSuccess™ programme can typically increase appointment levels to 50%, increasing the chance of a sale and improving the customer's experience.

For more information email us training@martec.co.uk

We hope you enjoyed this newsletter, and if you have any feedback email us at training@martec.co.uk or call us on 0844 854 9671

Sincerely,

The Martec Team