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Greetings from the CEO,
We've all heard the expression, "You don't know what you don't know." For me this is an especially helpful reminder. At Family Continuity, we have tremendous experience in many areas, skilled staff, and proven models that drive our services. But it turns out that "what we know" is not enough. This thinking is a trap that can make us complacent, not searching out new opinions and feedback that will help us improve as an agency.
We are in the midst of our strategic planning, and an important part of this process is reaching out, beyond our staff and Board, to clients and other community stakeholders, to help us learn "...what we don't know." Finding out what we don't know is important to us, and the only way to do it is to ask. This month's Program Highlight is a brief, confidential survey, designed to provide people with an opportunity to give us the feedback we need to become better. We hope you will take a few minutes and help us plan for how we can better meet our mission in the coming years.
Earl "Skip" Stuck |
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 Program Highlight
Take Our Stakeholder Survey Today
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Click Here To Take The Family Continuity Stakeholder Survey |
Who is a Family Continuity "stakeholder"?
It is anyone who has a stake in the agency;
- an individual or family member who receives services,
- a neighbor, or community member,
- another organization or school that comes in contact with the agency in a professional capacity,
- a donor or funding agency that pays for our services, or
- basically, anyone who knows about the agency and has something to offer in terms of its services or the needs of their community.
Please help us strategically plan for the future of Family Continuity!
To take the survey please click the icon above or click here. |
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Please help us grow our mailing list.
Forward this issue to a friend or colleague and encourage them to sign up.
Click the box above. |
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The Family Corner
Children's Services From The Family Perspective
Last month, we featured feedback from families who are involved in the mental health system, striving to find services that will help their children thrive. With the help of Mary Lambert, PPAL Senior Family Support Specialist and Family Continuity Board member, our September Newsletter covered some of the questions that parents have related to the education system. In this
month's newsletter, we want to cover Part 2 of Mary's feedback on "Children's Services from the Family Perspective", where she shares the views of families and the difficulties they encounter understanding the "system" and accessing support for their children.
Click below to read Part Two:
Parents' concerns/questions regarding Access to Services: What are we hearing?
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Real Stories
The decision to change is a critical one... it is lonely, nobody can do it for you. But actually making the changes necessary to lead a productive and happy life is usually where friends, partners, and relationships come in. Rebecca's story illustrates this point...
Rebecca's Story
Before coming to Family Continuity, I was going through quite a few hardships in my life. I was struggling with depression, also I had a lot of anxiety about going out to public places, like stores and restaurants. It caused me to make really poor choices for myself. I started using drugs to escape the sadness I was feeling. I felt like I was stuck in a tunnel trying to reach the light at the end. The more depressed I got, the further away from the light I got.
Eventually, I turned to "cutting", hurting myself, to cope with my problems. At the time, I hadn't even heard that other people did that. I thought I was the only one. It was a very lonely time.
Read more of Rebecca's story here... |
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Support Family Continuity Today
Our mission..."Supporting family success in every community by empowering people, enhancing their strengths, and creating solutions through partnerships to achieve hope, positive change and meaningful lives" cannot be achieved without the help of our friends and neighbors. To help more families we need your help too! To make a donation to Family Continuity, please print and complete the Donation Form, make your check payable to Family Continuity, and mail to:
Family Continuity
60 Perseverance Way, 2nd Floor
Hyannis, MA 02601
ATTN: Fund Development Office
or call 866.219.3320 for additional information.
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Family Continuity's Mission Statement:
Supporting family success in every community by empowering people, enhancing their strengths, and creating solutions through partnerships to achieve hope, positive change and meaningful lives.
Agency Values: Family, Community, Advocacy, Leadership, and Change
Treatment Philosophy, founded on the belief that positive change is always possible:
* The most effective treatment provides a continuity of care, acknowledging that connected, relevant supportive services to clients/client families promote recovery, stability, self advocacy and permanency in the midst of changing needs.
* Therapeutic change occurs in the context of a dynamic treatment partnership between clients and helpers that is founded on choice, respect, honesty, and a shared responsibility for and participation in the development of solutions.
* Effective treatment is empowering and strength-based, recognizing that all clients possess resources for change and that change is possible when these resources are utilized.
* Creating meaningful lives starts with identifying goals and connecting that to individualized, flexible and creative treatment planning that incorporates a client's family/community relationships, culture, and context.
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