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Issue 42 | December 2010
In This Issue
Happy Holidays
RouteSmart Holiday Hours
Routing University News
SmartTip  

Did you know you can...

Use Travel Penalties to discourage traveling up roads with steep grades?

The Travel Penalties feature allows you to enter a penalty for travel on a specific blockface. If you want the street to be serviced on both sides in one pass, going down rather than up the steep grade, set the street to Both Sides service and add a travel penalty on the side of the street that would travel up the grade.

 See the help document for more information on Travel Penalties.
RouteSmart Live and In Person
Come out and see us at any one of the following conferences or shows.
Distributech Conference and Exhibition
2/1/11-2/3/11
San Diego, CA

AWWA Customer Service and IMTech Conference
2/27/11-3/2/11
Dallas, TX

Residential Recycling Conference
3/29/11-3/31/11
Nashville, TN

Metering Americas
4/18/11-4/20/11
Dallas, TX

AWWA ACE 11
6/12/11-6/16/11
Washington, D.C.

Welcome New Clients

Medford Mail Tribune
Newspaper
St. Medford, OR

The New Mexican, Inc.
Newspaper
Santa Fe, NM
 
Pocono Record
Newspaper 
Stroudsburg, PA

Directory Distribution Associates
Postal/Local Delivery
Hazelwood, MO

East Staffordshire Borough Council
Public Works
East Staffordshire, UK

Glasgow City Council
Public Works
Glascow, UK

South Derbyshire District Council
Public Works
South Derbyshire, UK

City of Toronto
Public Works
Toronto, Ontario, Canada

New Mexico Gas Company
Utility
Albuquerque, NM
Happy Holidays from the RouteSmart Family to Yours
RS Happy Holidays 2009

At this time of year, we take the opportunity to wish all of you - our clients, partners, family, and friends - a joyous holiday season, and a safe and happy new year!
RouteSmart Holiday Hours

RouteSmart staff will be
here and ready to help over the holidays, during our standard operating hours, with the following two exceptions:
  • Friday, December 24 - offices closed
  • Friday, December 31 - offices closed
Just use one of the standard methods for reaching support.
Happy holidays!
Routing University News
Routing_University_Logo.jpg 

SPECIAL OFFER: Register for any of the Seminar Series classes listed below (must be a class starting before March 31, 2011) by Thursday, December 30, 2010, and receive a 25% discount on the registration fee.

Dates for the Seminar Series at RouteSmart

Class: New User Express
Price: $3100
Days: 5
Dates: February 7-11, 2011

Class: Introduction to Street Service Routing
Price: $2500
Days: 3
Dates: March 1-3, 2011
 
Class: Introduction to Macro Language
Price: $2500
Days: 3
Dates: February 1-3, 2011
           March 29-31, 2011

Class: Advanced Routing Concepts
Price: $2500
Days: 3
Dates: January 25-27, 2011
           March 22-24, 2011

Download our Routing University course catalog and register for a class today. Discounts are available for multiple registrations from the same company.

Dates for the Skill-Builder Series Webinars

Join us for one of these upcoming webinars (click the links below to register for each class - all classes are held at 11:00 am ET):

January 13, 2011: Mastering Cycle Day Balancing
January 27, 2011: Mastering the Export Wizard
February 3, 2011: Mastering Regions
February 17, 2011: Mastering Sectors
March 3, 2011: Mastering the Update Field Tool
March 17, 2011: Mastering the Route Assignment Wizard

Any questions? Just email us at routinguniversity@routesmart.com.
RouteSmart Technologies, Inc.
8850 Stanford Boulevard, Suite 3250
Columbia, Maryland 21045
1-800-977-7284
410-290-0226
fax: 410-290-0334
service@routesmart.com
www.routesmart.com