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Issue 40 | June 2010
In This Issue
RouteSmart's Plans for ArcGIS 10 Compatibility
Are You Backing Up Your RouteSmart Data?
What's New Webinar: RouteSmart Online - Solving the Home Delivery Routing Problem
Routing University News
INTERSECT 2010 Update
SmartTip

Did you know you can...

Quickly add a new service location without having to use the Import Wizard?

Introduced in RouteSmart for ArcGIS 2010, our new Add/Edit Feature tool allows you to quickly and easily add or edit service locations, facilities, or seed points without having to import.

RS Maintenance Toolbar

To add a new feature:
  1. On the RouteSmart Maintenance toolbar, click the drop-down menu to select the type of feature you want to add (service location, facility, or seed point). If a layer of that type does not exist, you will be asked if you would like to create one.
  2. Click the Add Feature button. The Add/Edit Feature window will appear.
  3. Enter all relevant information in the window.
  4. Click OK to add the feature without geocoding, or go to the Geocoding tab to geocode the new feature.
You can also point and click on the map to add a new feature using the Point and Click tool. See the RouteSmart for ArcGIS help document for more information.
Industry News 
 
Be sure to check out these links for some interesting industry specific articles - Newspaper, Postal, Public Works and Utility - there's something here for everyone! 
 
 
 
AOL Looks to Newspapers as Partners
 
 
 
Public Works
 
 
 
 
 
RouteSmart Live and In Person
Come out and see us at any one of the following conferences or shows.

06/20/10-06/24/10
Chicago, IL
 
Boston, MA

ESRI User Conference
07/12/10-07/16/10
San Diego, CA
 
08/15/10-08/18/10 
Boston, MA
 
Autovation 2010
09/12/10-09/15/10
Austin, TX

League of California Cities
09/15/10-09/17/10
San Diego, CA

PostExpo 2010
10/06/10-10/08/10
Copenhagen, Denmark
Welcome New Clients

Gazeta do Povo
Newspaper
Curitiba, Brazil

The Elkhart Truth
Newspaper
Elkhart, IN
 
Mitchell's NY
Newspaper 
New York, NY
 
City of Berkeley
Public Works
Berkeley, CA

Kent County Council
Public Works 
Kent, UK

Sukleen
Public Works
Beirut, Lebanon

Imperial Irrigation District
Utility
Imperial, CA

RouteSmart's Plans for ArcGIS 10 Compatibility
Recently ESRI announced that they would soon be releasing ArcGIS version 10, and that the software will be available for download at the end of June 2010. ArcGIS 10 contains many new features and represents a major migration effort to the .NET platform, not only for ESRI but for RouteSmart as well.

RouteSmart clients should plan their migration to ArcGIS 10 to coincide with RouteSmart's support of this new version. As mentioned above, compatibility with ArcGIS 10 entails migrating our code base to .NET. We are making good progress on this effort, but there will a necessary gap between the ArcGIS 10 release and our support of this version to allow us to make the changes required and test our release thoroughly. Our plan is to release a version compatible with ArcGIS 10 sometime in Q4 of 2010.

Remember - you must have an active subscription for ESRI software maintenance, as well as your RouteSmart maintenance, to upgrade to our version that will support ArcGIS 10. To take advantage of the latest advancements in routing and GIS technology, make sure to keep your maintenance current!

As always, you can determine at any time which versions of ArcGIS are compatible with RouteSmart for ArcGIS releases by checking our Product Compatibility Chart available on our web site. If you have any questions or concerns, please contact technical support at (800) 977-7284, option 2, or via email (support@routesmart.com).
Are You Backing Up Your RouteSmart Data?
He didn't have a backup.
frustration
Have you ever considered how much time, effort, and heartache you could save by ensuring that your RouteSmart data is backed up regularly?

Our RouteSmart Technical Support Team has reported a spike recently in the number of clients reporting hardware failures who do not have their RouteSmart data backed up. When a hard drive fails or a computer crashes, we are often asked to assist in rebuilding the RouteSmart machine. We're glad to be of service in this capacity, and most often we can have a client back up and running fairly quickly.

The most critical piece of the puzzle is your RouteSmart data. If you have a recent RouteSmart data backup available, your system and your work can be restored in a reasonable amount of time. If no backup exists, we can reinstall the applications but your work will be lost. We've seen that situation occur all too often, and the impact is painful.

RouteSmart recommends a weekly (at a minimum) backup of RouteSmart data if you use the software as a planning tool, and a daily backup if you use the software in automated nightly routing. You should be backing up your entire C:\RS_Data directory and all sub-directories, as well as C:\Program Files\RouteSmart Technologies\RouteSmart for ArcGIS and all subdirectories (with C: meaning the drive on which your RouteSmart data resides). If you also have a WebAccess license, you should be backing up C:\Program Files\RouteSmart Technologies\WebAccess and all subdirectories as well. And your backup data should be quickly and easily retrievable.

She had a backup.
Excitement
If you are currently backing up your RouteSmart data on a regular basis, you should be fairly well protected against hardware failures. If you are not, please contact your IT department as soon as possible and request that the backups be scheduled immediately, as described above.

If you have any additional questions, feel free to contact RouteSmart technical support at (800) 977-7284, option 2, or email us at service@routesmart.com.

We hope you never encounter a hardware failure, but if you do, we hope our recommendations make it much easier for you to recover.
What's New Webinar: RouteSmart Online - Solving the Home Delivery Routing Challenge
Fed up with any of the following in trying to manage your home delivery routes?
  • Route sheets that are hand written and out of date
  • Driving routes and talking into a tape recorder to create turn-by-turn navigation
  • Unable to quantify accurate mileage statistics for carrier comp and fuel subsidy models
  • Routes down because carriers are absent or third-party pubs are late for dispatch
If any of the above sound like challenges you are wrestling with, meet us online to review a next-generation solution from RouteSmart Technologies - RouteSmart Online. From the comfort of your own desktop you will learn how this new, hosted service can be  implemented quickly and easily to help you improve operations and seize new revenue opportunities for your paper. 
 
RouteSmart Online Logo
 
This 30-minute webinar will show you how RouteSmart Online can be used for meeting the daily routing needs of your home delivery operations. We'll review the key features of the system and demonstrate how it's easier than ever to procure and use RouteSmart routing technology to achieve new levels of efficiency in newspaper delivery. So if you are looking for a way to make your day-to-day delivery more efficient and hassle free, this webinar is a great opportunity to learn how RouteSmart Online can help
you do just that.
 
REGISTER HERE 
 
 
What: A FREE webinar discussing our newest product, RouteSmart Online
 
When: Wednesday, July 13, 2010, 2:00 - 2:45 PM EDT
 
Duration: 45 minutes
 
Cost: Free
 
Presenters: Christina Post, Marketing Coordinator, RouteSmart
                   John Sniezek, Product Manager, RouteSmart     
 
What you need: Internet Access, ability to use WebEx (consult your IT department for details)
Routing University News
Routing_University_Logo.jpg 
 
NEW! Dates for the Seminar Series at RouteSmart

Class: New User Express
Price: $3100
Days: 5
Dates: September 20-24, 2010
           November 15-19, 2010
 
Class: Introduction to Street Service Routing
Price: $2500
Days: 3
Dates: October 19-21, 2010
 
Class: Advanced Routing Concepts
Price: $2500
Days: 3
Dates: September 28-30
 
Class: Introduction to Macro Language
Price: $2500
Days: 3
Dates: October 26-28, 2010
           December 7-9, 2010
 
Download our Routing University course catalog and register for a class today. Discounts are available for multiple registrations from the same company.
 
Dates for the Skill-Builder Series Webinars

Join us for one of these upcoming webinars (click the links below to register for each class):
Any questions? Just email us at routinguniversity@routesmart.com.
INTERSECT 2010 Update
We're lining up aIntersect 2010  Virtual Graphic Smaller great collection of speakers for INTERSECT 2010, our first virtual conference, so make sure you mark your calendars and plan to participate from your desktops! More information and registration details will be available soon.

Conference Agenda


Monday, September 13
  • Welcome and Introduction
  • Product Roadmap
  • Premier Partner Presentations
Tuesday, September 14
  • Newspaper Day
  • Case Studies
  • Industry Roundtable
Wednesday, September 15
  • Public Works Day
  • Case Studies
  • Industry Roundtable
Thursday, September 16
  • Postal/Local Delivery Day
  • Case Studies
  • Industry Roundtable
Friday, September 17
  • Utility Day
  • Case Studies
  • Industry Roundtable
So mark your calendars, and plan to attend. Remember, registration is complementary for all clients with active software maintenance subscriptions. We'll "see" you there!
RouteSmart Technologies, Inc.
8850 Stanford Boulevard, Suite 3250
Columbia, Maryland 21045
1-800-977-7284
410-290-0226
fax: 410-290-0334
service@routesmart.com
www.routesmart.com