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Did you know you can...?
Choose to include or not include multiple fields at once in the RouteSmart Export Wizard?
To select multiple fields, hold the Shift key down and click on the desired fields. To toggle on or off the Include checkmarks, hold the Shift key down again and click the Include column header.
For more information on Definition Queries, see ArcGIS Desktop Help.
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Be sure to check out these links for some interesting industry specific articles - Newspaper, Postal, Public Works and Utility - there's something here for everyone!
Public Works
Utility
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RouteSmart Live and In Person | | Come out and see us at any one of the following conferences or shows. | |
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Welcome New Clients
Austin American-Statesman
Newspaper
Austin, TX
Dayton Daily News
Newspaper
Dayton, OH
North Jersey Media Group
Newspaper
Woodland Park, NJ
Bring Citymail Sweden AB
Postal
Stockholm, Sweden
Swiss Post
Postal
Berne, Switzerland
Angus Council
Public Works
Forfar, UK
Harrow Council
Public Works
Harrow, United Kingdom
St. Edmundsbury Borough Council & Forest Heath
Public Works
Suffolk, United Kingdom
Sukleen
Public Works
Beirut, Lebanon
Pioneer Natural Resources
Utility
Irving, TX
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You Are Not Alone
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Back in 2000, Tom Hanks starred in a movie called Cast Away, in which he played a FedEx
executive who is stranded on an uncharted island after his plane crashed. In
his role, Hanks is forced to undergo both a physical and an emotional
transformation to survive.
Throughout the movie we see Hanks learn, strictly by trial
and error, and often painfully, what he will need to do to secure his basic
needs - food, shelter, clothing. At times, it is excruciating to watch. But
it's a great film that speaks to the triumph of the human will - with nothing
but his own wits, natural resources, and some scant supplies he salvages from
the wreckage, he overcomes, survives, and is eventually rescued.
If you haven't seen the movie, I advise you to check it out
(and not just because it's helping me to make a point here). But this isn't a
movie review, and you don't have to know the movie to get my point.
At RouteSmart, it's excruciating for us to learn that our
clients sometimes struggle unnecessarily. Over the years, we've heard too often how a client
had a question or faced a challenge but never called to seek help from us
because RouteSmart wasn't "broken." If there wasn't an error message on the
screen, it wasn't a problem for RouteSmart to solve, or so the thinking went.
Let's face it - route planning by its very nature is a
challenge. You have to manage the expectations of management and your
customers. You have to pull together data and information from sometimes
multiple sources. You have to use not just the tools we build for you but also
your knowledge of your operation and any other relevant resources to produce a
solution that works. And once you're "finished" you still have to sell it to the field.
Fortunately, and unlike Tom Hanks, you are not alone.
We knew we had to find ways to make the challenge of route
planning easier for you. And so we have developed, over the years, a suite of
resources and services that are available to you, to help you to not just
survive but to thrive. How many of these resources have you used?
RouteSmart User's Group (LinkedIn) - post a question, or add to the
discussion. Join us at www.linkedin.com and
search the groups for RouteSmart.
My RouteSmart - your one-stop shop for creating a case, browsing
your history, and searching our 1000+-article knowledge base. Find it at www.routesmart.com/myroutesmartlogin.aspx.
INTERSECT Users' Conference - RouteSmart's premier learning and
collaboration event. Meet your peers and learn from each other and from us.
This year it's virtual, so you can attend from anywhere (September 13-17,
2010).
Complimentary Routing University Webinars - our Skill-Builder
Series, Success Series, Solution Series, and What's New webinars are available
to you at no cost. Several classes are offered each month - just check your
inbox for details.
Routing University Seminars - Our instructor-led, classroom
training, held here at our corporate offices in Columbia, MD. The seminars are simply the most
cost-effective, efficient means of learning the ins and outs of our solutions.
Check www.routesmart.com/routinguniversity.aspx
for dates and times of upcoming classes.
eXpert Services - Remote, web-based consulting services that you
can use for anything - training, routing strategy, and more. Each year at
maintenance renewal you receive five complimentary hours, so schedule a session
with support and get started.
Project Implementation Consulting - If you want us to work
alongside you on a route planning project, we can help guide you through, from
data collection to printing reports.
RouteSourcing - When you need a project completed and you can't do
it yourself, we're available to handle the job.
If you haven't taken advantage of the resources available to
you, consider registering for a complimentary webinar or checking out My
RouteSmart. Use your eXpert Services hours. Start a LinkedIn discussion topic. But don't struggle, and don't feel like you're out there on your own. We're here to
help.
Sincerely,
Brad Cox
Director of Client Services
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Routing University News |
Dates for the Seminar Series at RouteSmart
Class: New User Express
Price: $3100
Days: 5
Dates: April 19-23, 2010
Class: Introduction to the RouteSmart Macro Language
Price: $2500
Days: 3
Dates: April 27-29, 2010 Register Now
Dates for the Skill-Builder Series Webinars
Join us for one of these upcoming webinars (click the links below to register for each class):
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INTERSECT 2010: Call for Presentations Extended
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Tell your RouteSmart success story at our upcoming virtual conference, INTERSECT 2010! Client case study presentations are the cornerstone of the RouteSmart conference, and this year it's easier than ever to be a presenter because you'll be presenting right from your desktop! Discuss the routing problem you addressed, how you went about it, and what results you achieved - that's what our clients want to hear, and the experience we all share. Submission Guidelines- Your title should not exceed 10 words
- Your abstract should not exceed 150 words
- When submitting your abstract, don't use bullet points, numbering, or all capital letters
- Submissions should be in English
- By submitting a presentation abstract, you agree that the information you provide may used for publishing purposes
(e.g., Web site, agenda, CD-ROM)
- You should submit your abstract via email to service@routesmart.com by no later than Friday, April 30, 2010.
Important Information - The committee will evaluate abstracts and make selections based on
topic, content, and time available; we cannot guarantee that all
submissions will be accepted
- All authors will be notified after the selection process and provided
with speaker information if applicable
- Presenters will commit to participating in two run-through rehearsals and will ensure that they have access to a land-line phone for all rehearsals and the conference (no mobile or Web-based phones)
- Presenters will give a 20-minute live presentation as part of a moderated
session
Here's how the week is shaping up: Monday, September 13, 2010 - RouteSmart Day- Keynote, Product Roadmap, Partner Presentations
Tuesday, September 14, 2010 - Newspaper Day
Thursday, September 16, 2010 - Public Works Day
Friday, September 16, 2010 - Utility Day
- Case studies, Industry Roundtable Sessions
Sessions are planned to run 3 hours per day, from 11:00 AM ET to 2:00 PM ET. So mark your calendars, plan to attend, and think about a story you'd like to tell. We look forward to receiving your submissions. Remember, abstracts should be submitted by no later than April 30, 2010, to service@routesmart.com.
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Learn from Your Peers
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Do you have a question about what other users are doing with RouteSmart? Have you wondered how others in your industry have solved an issue? Join the RouteSmart User's Group on LinkedIn and talk to any number of RouteSmart users around the world. Post a discussion topic and hear from your peers. Learn from the wisdom of the crowd.
To join the RouteSmart User's Group, become a LinkedIn member at http://www.linkedin.com. LinkedIn is a worldwide professional networking site that helps you to connect with other professionals who share common business interests. Once you've joined LinkedIn, search for the "RouteSmart" group and request membership. We'd be delighted to have you.
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