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Issue 35 | January 2010
In This Issue
What's a Picture Worth?
INTERSECT 2010 Goes Virtual
Routing University News
NAVTEQ Map Reporter Webinar - February 3rd
Is RouteSmart Compatible with...?
SmartTip
 
Did you know you can...? 
Create a "buffer" polygon layer based on a certain distance from a given point? 

Choose Customize in the Tool menu and type "Buffer Wizard" in the Command search. Just drop the tool in a toolbar, select the feature to buffer, and you're ready to start the wizard! We find the Buffer Wizard handy when trying to determine our search tolerance before using the Set Segment ID & Side tool. Below is an example of creating three rings in increments of 30 feet from a preselected point.

Buffer_Example

For more information on how to use Buffers, see ArcGIS Desktop Help.
 
Let us know if you've discovered any creative uses for RouteSmart or ESRI tools. Send them to smartdirections@routesmart.com.
Industry News

Be sure to check out these links for some interesting industry specific articles - Newspaper, Postal, Public Works and Utility - there's something here for everyone!
 
Newspaper

Philadelphia Newspapers Installs DSI Circ Software

Money to be Made in iPhone Apps? U.K.'s 'Guardian' Says Yes

Postal

USPS Provides Customers with Solutions for Gift Returns

Green Delivery Can Fight Climate Change

Public Works

A Ton of Changes

Pennsylvania Invests in Projects That Will Use Waste to Generate Energy

Utility

Dominion Invests in Smart Grid Infrastructure Company

Foiling the Substation Terrorists

Opower Launches Home Energy Reporting Program with Xcel Energy

NARUC, AGA Launch New Phase of "Anybody Can Serve, So Let's Conserve"

Utilities Minimize Carbon Footprint through Reduced Energy Consumption

About Our Partners

NAVTEQ Launches Advanced Mapping Collection Technology
RouteSmart Live and In Person
Come out and see us at any one of the following conferences or shows.

03/07/10-03/10/10
San Diego, CA
 
ESRI Business Partners Conference 
03/21/10-03/23/10
Palm Springs, CA
 
AWWA 2010 CS/IMTech Conference
03/21/10-03/24/10
Portland, OR 
 
03/23/10-03/25/10
Tampa, FL

NAA MediaXchange 2010
04/12/10-04/14/10
Orlando, FL

Waste Expo
05/04/10-05/06/10
Atlanta, GA

CS Week Conference 34
05/24/10-05/28/10
Nashville, TN

ESRI User Conference
07/12/10-07/16/10
San Diego, CA

Welcome New Clients

A1 Direkt
Postal
Croatia

Austin American-Statesman

Newspaper
Austin, TX

CenterPoint Energy
Utility
Houston, TX

Dayton Daily News
Newspaper
Dayton, OH

Harrow Council
Public Works
Harrow, United Kingdom

Isle of Man Post Office

Postal
Douglas, Isle of Man

Media Norway
Newspaper
Bergen, Norway

Northeast Improvement and Efficiency Partnership
Public Works
Newcastle Upon Tyne, UK

Swiss Post
Postal
Zurich, Switzerland

SITA Sverige
Public Works
Solna, Sweden

What's a Picture Worth?
It's priceless!

Have you discovered the FREE* Microsoft Bing Maps (previously known as Virtual Earth) for ArcGIS 9.3.1? ESRI has made it easy to download and use Bing Maps within RouteSmart for ArcGIS. Now you can use satellite imagery in your RouteSmart workspaces.

Bing_Screenshot

Bing Maps add a great new visualization dimension to your routing projects. Benefits of using Bing Maps include the ability to precisely rectify service location data placement as well as identify real-world features that may be valuable for refining routing criteria.

Set up your ESRI extension licensing, save the layer files from the internet, and presto! The layers can be added to your workspace.
  • If you have a "Single Use" ESRI license: you can request a Virtual Earth registration number through the ArcGIS Desktop Administrator's "Register Single Use and Extentions Wizard."
  • If you have a "Concurrent Use" ESRI license: you can go to ESRI's website and request a new license file with the added exention. The new file will be sent to you through email and can replace your current file.
The Bing Map imagery layers are available online at the ArcGIS Resource Center.

For more detailed instructions, contact RouteSmart's Technical Support Staff at 800.977.7284, option 2, or email us

Or contact ESRI's Technical Support directly at 800.377.4575 (US).

* Free with active ESRI maintenance, as part of the standard map services, for use with ArcGIS 9.3.1.
INTERSECT 2010 Reminder

INTERSECT 2010 is going virtual! Now you'll be able to attend our premier learning and collaboration event, without leaving your desktop. Mark your calendars for September 13-14, 2010.

Here's what you can expect:
Intersect 2010 Virtual Graphic Smaller
  • Great content.
  • Great speakers (your peers).
  • Attend from the office, home, or anywhere!
  • Sessions will be recorded and available to all attendees.
  • Want industry-specific content? Attend only the sessions you choose.
More information will be coming soon as we firm up the agenda, but plan on "attending" this great event.

If you'd like to be a presenter at INTERSECT 2010, please
contact us now!
Routing University News
Routing_University_Logo.jpg 
 
Dates for the Seminar Series at RouteSmart
 
Class: New User Express
Price: $3100
Days: 5
Dates: February 22-26, 2010
           April 19-23, 2010

Class: Introduction to Street Service Routing
Price: $2500
Days: 3
Dates: February 9-11, 2010
       
Class: Advanced Routing Concepts
Price: $2500
Days: 3
Dates:
March 16-18, 2010
 
Class: Introduction to the RouteSmart Macro Language
Price: $2500
Days: 3
Dates: March 9-11, 2010
           April 27-29, 2010

Register Now

Dates for the Skill-Builder Series Webinars

Join us for one of these upcoming webinars (click the links below to register for each class):
Any questions? Just email us at routinguniversity@routesmart.com.
NAVTEQ Map Reporter Webinar
Have you noticed an area in your NAVTEQ maps that needs to be updated? Now there's an easier way to channel this feedback directly to NAVTEQ.

The NAVTEQ Map Reporter tool allows any clients who are NAVTEQ map update subscribers to submit a map report (or database updated request) via a map-based interface. RouteSmart clients now have access to this feature right from our website under the Technical Support tab on the Online Support Center page.
 NAVTEQ Map Reporter Logo
To demonstrate how you can take advantage of Map Reporter to improve the quality and accuracy of your maps, we will be hosting a free webinar in the month of February. Kris Cummings, TCS Engineer, NAVTEQ Customer Program Management will review Map Reporter functionality on Wednesday, February 3rd.

Kris will be going over the basics of how to use the Map Reporter application as well as specific benefits that the application provides. 
Is RouteSmart Compatible with...? 
One of the most common questions our technical support staff hears is whether RouteSmart for ArcGIS is compatible with a specific operating system or ArcGIS version or service pack. Did you know there's an easy and always-accessible way to get the answer to this question?

With every new release, we update our Product Compatibility Chart, which is available on our web site. The chart shows the specific operating systems and software versions supported for each release of RouteSmart for ArcGIS and RouteSmart WebAccess. For instance, our 2009.0.2 release is compatible with both ArcGIS 9.3 SP 1 and 9.3.1, but not 9.3.1 SP 1.

You can check the chart anytime you have a question about compatibility, and if you still need more information our technical support representatives are ready to help!

compatibility_chart_2009
RouteSmart Technologies, Inc.
8850 Stanford Boulevard, Suite 3250
Columbia, Maryland 21045
1-800-977-7284
410-290-0226
fax: 410-290-0334
service@routesmart.com
www.routesmart.com