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Did you know you can...?
Integrate Microsoft Bing Maps into ArcGIS?
With ArcGIS 9.3.1, Bing Maps are seamlessly integrated into ArcGIS
products. ArcGIS users who are current on maintenance and have an
Internet connection will have access to Bing Maps for a variety of
up-to-date mapping content. You can use these maps as a great point of reference for geocoding or routing decisions.
For more information on how to use Bing Maps in RouteSmart for ArcGIS and ArcGIS 9.3.1, see the ArcGIS Resource Center.
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SmartStep
Did you know you can log a case, update a case, and search the RouteSmart knowledge base 24 hours a day, 7 days a week?
Route yourself to My RouteSmart for a new and easy way to reach our RouteSmart technical support team!
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Industry News
Be sure to check out these links for some interesting industry specific articles - Newspaper, Postal, Public Works and Utility - there's something here for everyone!
Newspaper
Postal
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RouteSmart Live and In Person |
| Come out and see us at any one of the following conferences or shows. |
03/07/10-03/10/10
San Diego, CA
03/23/10-03/25/10
Tampa, FL |
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Welcome New Clients
Austin American-Statesman
Newspaper
Austin, TX
Western News & Info Inc. Newspaper
Yuma, AZ
A1 Direkt
Postal
Croatia
Isle of Man Post Office
Postal
Douglas, Isle of Man
Bestway Disposal
Public Works
Colorado Springs, CO
Harrow Council
Public Works
Harrow, United Kingdom
Hull City Council
Public Works
Hull, United Kingdom
Kendrew Distribution
Public Works
Woodbridge, Ontario, Canada
New York City Mayor's Office
Public Works
New York, NY
Quebec City
Public Works
Quebec City, Canada
CenterPoint Energy
Utility
Houston, TX
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Happy Thanksgiving!
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At this time of year, it's appropriate to take a step back and reflect on what's important. We're thankful for our family, our friends, and good health, and we wish you the same. And we thank you, our clients and partners, for your continued support of RouteSmart. We appreciate the opportunity to work with you, to partner with you, especially given a tough business climate like the one we've all been experiencing.
Whatever the situation,
we're here to provide you with the services and tools that make
managing your routes easier.
We're also grateful that you're letting your voice be heard. However you're
choosing to offer feedback to us, know that we're listening carefully. We're
responding to your questions and taking action based on your ideas and
concerns. So please keep your feedback coming and watch for more updates on how
we're responding.
From all of us at RouteSmart Technologies, to all of you, a very happy Thanksgiving.
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RouteSmart for ArcGIS 2010 Coming Soon!
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We are pleased to announce RouteSmart for ArcGIS 2010, to be released in the month of December 2009. Our product teams have been hard at work preparing this feature-packed update, and we thought we'd let you know what you can expect. In an effort to keep RouteSmart for ArcGIS the most efficient and flexible routing solution, we constantly update and enhance our features and design. Many of these new features and enhancements were requested by you, our users:
- Add/Edit Feature (New Feature)
- Park & Loop Editor (New Feature)
- Geoindexing (New Feature)
- Determine Service Mode (New Feature)
- Print Route Maps (New Feature)
- Pre- and Post-Route Times (New Feature)
- Extended Route Summary Reports (New Report)
- Route Summary Time Detail Reports (New Report)
- Seed Points (Enhancement)
- Import Wizard - Update Table (Enhancement)
To plan for this release, you will need to ensure that you have the ArcGIS 9.3.1 installation disk from ESRI (if not installed already) - RouteSmart for ArcGIS 2010 will require ArcGIS 9.3.1. RouteSmart for ArcGIS 2010 will be available to all RouteSmart clients who have a current RouteSmart for ArcGIS software maintenance subscription and will be provided upon request using WebCargo.
A separate release announcement will be distributed to all clients when the update is made available. If you have any questions, please contact RouteSmart Technical Support via email or phone (800-977-7274, option 2).
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Routing University News |
New Dates for the Seminar Series at RouteSmartThe Routing University Seminar Series classes are simply the easiest and most cost-effective way to train new users, support staff, or IT, or to reinforce your skills from previous training. When you attend a Routing University seminar at our corporate offices in Columbia, Maryland, you will benefit from learning in a hands-on, collaborative environment with other RouteSmart users, sharing ideas with our staff and your peers. We are pleased to announce upcoming 2009/2010 class dates for the Routing University Seminar Series. For a description of each class and to register, please download the course catalog from our site at http://routesmart.com/routinguniversity.aspx.
Class: New User Express
Price: $3100
Days: 5
Dates: February 22-26, 2010
April 19-23, 2010
Class: Introduction to Street Service Routing
Price: $2500
Days: 3
Dates: February 9-11, 2010
Class: Advanced Routing Concepts
Price: $2500
Days: 3
Dates: December 8-10, 2009
Class: Introduction to the RouteSmart Macro Language
Price: $2500
Days: 3
Dates: March 9-11, 2010
For a description of each class and to register, please download the course catalog from our site at http://routesmart.com/routinguniversity.aspx.
Inquire about discounts for sending multiple students from the same company to a single class.
New Dates for the Skill-Builder Series Webinars
We are also pleased to announce the schedule for our Skill Builder Series for the remainder of the year. This series presents feature-based sessions, hosted by RouteSmart subject matter experts, that will focus on tools within RouteSmart for ArcGIS to help you solve your routing problems. Each 30- to 45- minute session will highlight a different feature. Packed with information and best practices, the Skill Builder Series sessions are a great opportunity to learn the ins and outs of the application without leaving your desk.
Join us for one of these upcoming webinars (click the links below to register for each class):
Any questions? Just email us at routinguniversity@routesmart.com. |
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NAVTEQ Map Reporter Now on RouteSmart Website!
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Have you noticed an area in your NAVTEQ maps that needs to be updated? New streets? Changes to street attributes? Now there's an easier way to channel this feedback directly to NAVTEQ.
The NAVTEQ Map Reporter tool allows any clients who are NAVTEQ map update subscribers to submit a map report (or database updated request) via a map-based interface. RouteSmart clients now have access to this feature right from our website under the Technical Support tab on the Online Support Center page.
Once you submit your map report, you can easily monitor the resolution and whether a change is being made to the database by running a report using submission date, user, status, or country location.
To demonstrate how you can take advantage of Map Reporter to improve the quality and accuracy of your maps, we will be hosting a free webinar in the month of December. Kris Cummings, TCS Engineer, NAVTEQ Customer Program Management will review Map Reporter functionality on Wednesday, December 9th at 11 am EST. Kris will be going over the basics of how to use the Map Reporter application as well as specific benefits that the application provides.
This promises to be a great learning experience and will provide you with one more tool to ensure that you are getting the most accurate information in the most timely manner possible.
An email blast will go out prior to the event with registration information so be on the lookout for the official announcement! |
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Join Us on LinkedIn and Twitter
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 Be sure to join the RouteSmart User Group on LinkedIn - we're now over 140 users strong! Start a new discussion or comment on an existing one. Read our latest news and many other items of interest. By joining our group, you have the opportunity to let us hear about what's going on in your industry, get feedback or answers to questions from other members, and connect with others in your industry. If you're not a LinkedIn user yet, you can join by going to www.linkedin.com and setting up an account. We recently sent an invitation to all of our clients with easy instructions on how to join our group. If you did not receive the invitation and would like to join, please feel free to contact us at service@routesmart.com.
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