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Did you know you can...?
Set your map's full extent area for each of your workspaces?
1. Right click in your data frame at the extent that you want to save.
2. Choose Data frame properties.
3. Choose the Data frame tab.
4. Under "Extent Used by Full Extent Command", choose "Other" and click "Specify Extent."
5. Choose "Current Visible Extent" and click "OK."
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SmartStep
Did you know you can log a case, update a case, and search the RouteSmart knowledge base 24 hours a day, 7 days a week?
Route yourself to My RouteSmart for a new and easy way to reach our RouteSmart technical support team!
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RouteSmart Live and In Person |
| Come out and see us at any one of the following conferences or shows. |
03/07/10-03/10/10
San Diego, CA
03/23/10-03/25/10
Tampa, FL |
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Welcome New Clients
Austin American-Statesman
Newspaper
Austin, TX
Western News & Info Inc. Newspaper
Yuma, AZ
Isle of Man Post Office
Douglas, Isle of Man
Postal
Bestway Disposal
Public Works
Colorado Springs, CO
Harrow Council
Public Works
Harrow, United Kingdom
Hull City Council
Public Works
Hull, United Kingdom
Kendrew Distribution
Public Works
Woodbridge, Ontario, Canada
New York City Mayor's Office
Public Works
New York, NY
Quebec City
Public Works
Quebec City, Canada
CenterPoint Energy
Utility
Houston, TX
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First UK RouteSmart User Day
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Congratulations to our partner and reseller in the United Kingdom, Integrated Skills, Ltd., for hosting their first RouteSmart User Day in Birmingham, UK, on Thursday, 17 September. Clients from all over the UK traveled to Birmingham to learn about challenges, successes, and solutions from both clients and partners.
With great support from ESRI UK, Bartec Systems, and Ordnance Survey, Integrated Skills delivered a highly successful event with outstanding case study presentations from two clients - North Kesteven and Renfrewshire.
Ted Simpson, Renfrewshire, United Kingdom
Patrick Scott (Integrated Skills), James Holt (Integrated Skills), and Brad Cox (RouteSmart Technologies) added to the conversation by discussing company and product direction. RouteSmart Technologies enjoys a great partnership with Integrated Skills, a solid team of client-focused innovators. Look for an exciting new product announcement coming soon from our friends at Integrated Skills, Ltd.
  
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Routing University News |
New Dates for the Seminar Series at RouteSmartThe Routing University Seminar Series classes are simply the easiest and most cost-effective way to train new users, support staff, or IT, or to reinforce your skills from previous training. When you attend a Routing University seminar at our corporate offices in Columbia, Maryland, you will benefit from learning in a hands-on, collaborative environment with other RouteSmart users, sharing ideas with our staff and your peers. We are pleased to announce upcoming 2009/2010 class dates for the Routing University Seminar Series. For a description of each class and to register, please download the course catalog from our site at http://routesmart.com/routinguniversity.aspx.
Class: New User Express
Price: $3100
Days: 5
Dates: November 2-6, 2009
February 22-26, 2010
Class: Introduction to Street Service Routing
Price: $2500
Days: 3
Dates: February 9-11, 2010
Class: Advanced Routing Concepts
Price: $2500
Days: 3
Dates: December 8-10, 2009
Class: Introduction to the RouteSmart Macro Language
Price: $2500
Days: 3
Dates: November 10-12, 2009
For a description of each class and to register, please download the course catalog from our site at http://routesmart.com/routinguniversity.aspx.
Inquire about discounts for sending multiple students from the same company to a single class.
New Dates for the Skill-Builder Series Webinars
We are also pleased to announce the schedule for our Skill Builder Series for the remainder of the year. This series presents feature-based sessions, hosted by RouteSmart subject matter experts, that will focus on tools within RouteSmart for ArcGIS to help you solve your routing problems. Each 30- to 45- minute session will highlight a different feature. Packed with information and best practices, the Skill Builder Series sessions are a great opportunity to learn the ins and outs of the application without leaving your desk.
Join us for one of these upcoming webinars (click the links below to register for each class):
Any questions? Just email us at routinguniversity@routesmart.com. |
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Join Us on LinkedIn and Twitter
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 Be sure to join the RouteSmart User Group on LinkedIn - we're now over 140 users strong! Start a new discussion or comment on an existing one. Read our latest news and many other items of interest. By joining our group, you have the opportunity to let us hear about what's going on in your industry, get feedback or answers to questions from other members, and connect with others in your industry. If you're not a LinkedIn user yet, you can join by going to www.linkedin.com and setting up an account. We recently sent an invitation to all of our clients with easy instructions on how to join our group. If you did not receive the invitation and would like to join, please feel free to contact us at service@routesmart.com.
Don't forget to follow us on Twitter as well. If you're not already on Twitter, sign up at http://twitter.com. Then go to http://twitter.com/RouteSmart and follow RouteSmart for short industry news, user tips, and updates on training, INTERSECT, and more.  |
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Survey Winner!
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Congratulations to Dawn James of The Waco Tribune-Herald! She is the winner of our September Technical Support Survey contest. Thank you Dawn, for taking the time to complete and submit your survey.
As a reminder, Dawn is the winner of a 30% discount towards an upcoming 2009/2010 Routing University class.
If you'd like to be a Technical Support Survey contest winner in November, simply complete the support survey that will be emailed to you once your technical support case is closed. Surveys must be completed by November 30, 2009. November's contest is for 5 complimentary hours of eXpert services! Contest winner will be announced in the December issue of SmartDirections.
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