Did you know you can...?
Use the Data Frame ToolBar to rotate your map to assist in the manipulation of routes or just more easily select the area you want to work on in your map?
This tool is useful if you are having trouble selecting the exact area you need to work on. You can rotate your map in any direction so that your selected area makes sense.
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SmartStep
Did you know you can log a case, update a case, and search the RouteSmart knowledge base 24 hours a day, 7 days a week?
Route yourself to My RouteSmart for a new and easy way to reach our RouteSmart technical support team!
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Industry News
Be sure to check out these links for some interesting industry specific articles - Newspaper, Postal, Public Works and Utility - there's something here for everyone!
Newspaper
Postal
Public Works
Utility
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RouteSmart Live and In Person |
| Come out and see us at any one of the following conferences or shows. |
09/13/09-09/16/09
Columbus, OH
09/13/09-09/16/09
Denver, CO
9/21/09-9/23/09
San Diego, CA
09/22/09-09/24/09
Long Beach, CA
09/27/09-09/29/09
Phoenix, AZ
9/29/09-10/01/09
Hannover, Germany |
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Welcome New Clients
Gazette Communications
Newspaper
Cedar Rapids, IA
International Presse Conseil Service
Newspaper
Verneuil
sur Seine, France
Bay Zoltan Alkalmazott
Public Works
Miskolctaplca, Hungary
City of Chesapeake, VA
Public Works
Chesapeake, VA
City of Racine, WI
Public Works
Racine, WI
City of Raleigh, NC
Public Works
Raleigh, NC
City of Salisbury, NC
Public Works
Salisbury, NC
Kendrew Distribution
Public Works
Woodbridge, Ontario, Canada
Waste Pro USA
Public Works
Longwood, FL
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RouteSmart WebAccess Version 4.0 Now Available
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RouteSmart Technologies is pleased to announce the availability of RouteSmart WebAccess 4.0. The release is available to all clients who currently have licensed RouteSmart WebAccess.
 RouteSmart WebAccess 4.0 now contains a new Route Viewer. The WebAccess Route Viewer allows you to see one or more of your routes on the map, categorized by route ID. You can see routes individually, or you can make a group of routes visible. The map also displays streets and facilities in your workspace, making it easy to view areas where routes overlap, locations that may be out of place (either geocoded incorrectly or on the wrong route), and to see detailed information for individual service locations. Important Note: Clients wishing to upgrade to RouteSmart WebAccess 4.0 should schedule an upgrade session with RouteSmart client services. After the upgrade session has been scheduled, the programs will be sent via WebCargo. Please contact RouteSmart technical support at 800-977-7284, option 2, or via email at service@routesmart.com, for scheduling and installation or upgrade instructions. |
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Got Alleys?
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Several RouteSmart clients have expressed frustration at one point or another about routing alley service. If you sweep, plow, collect garbage, read meters, or deliver newspapers or mail using alleys, this issue affects you. As you know, if the street (or in this case, alley) segments exist in the street layer, we can use them successfully to route. The challenge, however, is that often the alley segments are not available in commercial street data, and municipalities will sometimes model the alleys as a separate layer entirely. So if you have alley service, and you have alley data in another layer, how do you merge these layers together into one for routing? Our partner ESEA ( http://www.esea.com) now offers MapMerger Detective, a powerful yet easy-to-use application that allows you to merge (or conflate) two layers into a single layer. The MapMerger product (which embeds directly into ArcGIS) can identify geographic or attribute differences, step through the differences individually or in batch, and save decisions you make to be applied automatically the next time you update your maps. 
Alleys (blue) added to street layer (yellow) for routing.
MapMerger Detective can also be used to incorporate edits you make in one version of your map data into a newer version. When commercial map data vendors supply map updates, any edits you have made to the previous version can be lost. With MapMerger Detective, you can easily check each conflict between the existing and new data sets and determine how each conflict should be resolved. Decisions can be saved and reapplied to the next map update, saving you valuable time and resources.
"We've made numerous manual changes to the map that we get from NAVTEQ," says Amy Ma, Routing Specialist for Recology (formerly Norcal Waste Systems), a private solid waste hauler in San Francisco. "MapMerger has given us the peace of mind that those changes will not be lost. It's a very easy product to learn, and it's a pleasure to work with the ESEA team."
For more information or to see how MapMerger Detective can help you, please contact ESEA via the Web (http://www.esea.com) or email (esea@esea.com).
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Routing University News |
New Dates for the Seminar Series at RouteSmart
The Routing University Seminar Series classes are simply the easiest and most cost-effective way to train new users, support staff, or IT, or to reinforce your skills from previous training. When you attend a Routing University seminar at our corporate offices in Columbia, Maryland, you will benefit from learning in a hands-on, collaborative environment with other RouteSmart users, sharing ideas with our staff and your peers.
We are pleased to announce upcoming 2009/2010 class dates for the Routing University Seminar Series:
Class: New User Express Price: $3100 Days: 5 Dates: September 21-25, 2009 November 2-6, 2009
Class: Introduction to Street Service Routing
Price: $2500
Days: 3
Dates: October 13-15, 2009
February 9-11, 2010
Class: Advanced Routing Concepts
Price: $2500
Days: 3
Dates: September 29-October 1, 2009
Class: Introduction to the RouteSmart Macro Language
Price: $2500
Days: 3
Dates: October 20-22, 2009 To register, email us at routinguniversity@routesmart.com and we'll send you a registration form and training agenda overview for the class.
Inquire about discounts for sending multiple students from the same company to a single class. |
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Follow Us on Twitter
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Do you tweet? If you do, you can follow RouteSmart on Twitter - just search for RouteSmart ( http://twitter.com/RouteSmart or @RouteSmart) and click the Follow button. We'll be posting tips, product and company news, industry info, and more.
What is Twitter? From Twitter.com: "Twitter is a service for friends, family, and co-workers to communicate and stay connected through the exchange of quick, frequent messages. People write short updates, often called "tweets" of 140 characters or fewer. These messages are posted to your profile..., sent to your followers, and are searchable on Twitter search."
So start tweeting and join us on Twitter.
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Announcing INTERSECT 2010
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Mark your calendars and make your plans! RouteSmart is proud to announce the dates for INTERSECT 2010, our bi-annual Users' Conference. The conference will be held September 12-14, 2010, at the Loews Annapolis Hotel in Annapolis, MD. Post-conference training through Routing University will be offered September 15-17, 2010, also at the conference hotel. Remember, clients with active RouteSmart for ArcGIS maintenance will receive one complimentary registration per each primary RouteSmart for ArcGIS maintenance subscription.
More information will be coming soon. We look forward to seeing everyone in 2010!
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