What's New Webinars
Attend our complimentary webinars to learn "what's new" in the latest release of RouteSmart for ArcGIS and RouteSmart WebAccess. Webinar dates are:
RouteSmart for ArcGIS 9.3
Wednesday, April 1, 11:00 am to 12:00 pm (ET).
Wednesday, May 6, 11:00 am to 12:00 pm (ET).
RouteSmart WebAccess 3.3
Thursday, April 2, 11:00 am to 12:00 pm (ET).
Thursday, May 7, 11:00 am to 12:00 pm (ET).
To register, send us an email at routinguniversity@routesmart.com. |
SmartTip
Did you know you can...?
Use the Create Viewer Window tool to view a portion of your map? This tool comes in handy when you have a large and detailed map and want to view a smaller portion of the overall map without having to wait for the main map to redraw.
The Create Viewer Window tool is located by default at the bottom of the Tools toolbar.
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SmartStep
Did you know you can log a case, update a case, and search the RouteSmart knowledge base 24 hours a day, 7 days a week?
Route yourself to My RouteSmart for a new and easy way to reach our RouteSmart technical support team!
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Be sure to check out these links for some interesting industry specific articles - Newspaper, Postal, Public Works and Utility - there's something here for everyone!
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RouteSmart Live and In Person |
Come out and see us at any one of the following conferences or shows.
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3/21/09-3/24/09
Palm Springs, CA
3/22/09-3/25/09
Miami, FL
4/06/09-4/08/09
Hershey, PA
4/21/09-4/23/09
Saratoga Springs, NY
5/19/09-5/21/09
Pittsburgh, PA
5/19/09-5/22/09
Washington, DC
6/09/09-6/11/09
Las Vegas, NV
6/15/09-6/16/09
Salt Lake City, UT
7/13/09-7/17/09
San Diego, CA |
Welcome New Clients
Bath & North East Somerset Council
Public Works
Bath, England
SR Dresden
Public Works
Dresden, Germany
UNT Distribution AB
Newspaper
Sweden
Lancaster Newspapers
Newspaper
Lancaster, PA
Media General
Newspaper
Richmond, VA
Toronto Sun
Newspaper
Toronto, Canada
Renfrewshire Council
Public Works
Renfrewshire, UK
City of Wichita Falls
Public Works
Wichita Falls, TX |
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Award-Winning RouteSmart Clients |
As a new newsletter feature, we'd like to brag about you, our clients! Anyone with a noteworthy item that highlights your successes in the field with RouteSmart is encouraged to send it on to smartdirections@routesmart.com.
In our first feature we'd like to recognize Bill Schroeder and John Mazza of the Woodbridge Township Sanitation Department.
Bill and John (left) were recognized as Persons of the Year by the New Jersey Public Works Association (NJPWA) Region V's president, Bernie Peterson (right), on December 10, 2008. Using RouteSmart, Bill and John were able to revamp the Sanitation Department's routes so that they could take on Borough of Carteret's sanitation collection without having to hire any additional manpower.
Woodbridge Township picked up eight additional routes, bringing the total number of routes they run to thirty-one. As of January 5, 2009, a new system that splits the Township into three solid waste zones and two recycling zones was implemented based on Bill and John's work. Solid waste is picked up Monday, Tuesday, and Wednesday, while recycling is collected on Thursday and Friday, assigning one day to each zone.
Woodbridge Township is beginning to phase in side-load collection this year as they work toward full automation. Once the routes are fully automated, there will be a reduction in the equipment used as well as routes run, saving the Township on both capital and labor expense.
Congratulations to Bill and John for a job well done. We're glad to hear of your success with RouteSmart!
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RouteSmart Macro Language in Action
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What are you doing with the RouteSmart Macro Language?
The RouteSmart Macro Language (RML) is a powerful tool that allows you to automate common RouteSmart tasks. For example, with RML, a multi-step process involving importing, geocoding, setting attributes, and running solvers can be encapsulated in a single RML script to streamline your workflow and save you valuable time.
Veolia Water Indianapolis
Charline Avey of Veolia Water Indianapolis is using RML to automate running numerous consecutive route solutions and produce summary reports. Charline says she often strings "five to six solutions to run back to back automatically versus having to do them one by one. It's faster, easier and more consistent!" Her next goal is to automate serviceman routes.
Republic Services
Michael Barletta of Republic Services, Inc., uses RML daily to load and evaluate all of their customers for geocoding and current route sequence. Every night, Republic runs a process to evaluate over 280 unique workspaces covering 21 states, with more than 11 million customers on managed routes. RML has a tremendous impact on his organization's productivity, Michael says. "Without RML, none of this would be possible. With only a few dozen scripts we can automatically import, geocode, sequence and export millions of records daily to the CIS. Managing this process takes less than an hour per day, with processing completed before most of my employees get to work and is accomplished with no full-time positions dedicated to these tasks."
How to Get RML
Any active RouteSmart client can leverage the power of RML. Once you attend the Introduction to the RouteSmart Macro Language class (through Routing University or on-site at your offices), we will activate RML on your RouteSmart hardware key and you can begin to use it immediately. Check out our Routing University course catalog or contact us for more information on how RML can help simplify your routing challenges. |
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Routing University Spring Schedule |
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Attend a Routing University class to leverage more from your RouteSmart investment. All classes are scheduled in our corporate training facility in Columbia, Maryland, and are led by our industry experts.
New User Express Price: $3100 Days: 5 April 20-24, 2009
Introduction to Street Service Routing
Price: $2500
Days: 3
May 12-14, 2009
Advanced Routing Concepts
Price: $2500
Days: 3
April 28-30, 2009
Introduction to the RouteSmart Macro Language
Price: $2500
Days: 3
May 5-7, 2009
To register for any Routing University class, visit our website to download and fill out the registration form in the course catalog, or email us at routinguniversity@routesmart.com and we'll send you a registration form and training agenda overview for the class.
Inquire about discounts for sending multiple students from the same company to a single class.
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Product News
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Current Releases
RouteSmart for ArcGIS Version 9.3
We are pleased to announce the release of RouteSmart for ArcGIS 9.3. This version offers full compatibility with ArcGIS 9.3, Service Pack 1. As mentioned in a previous SmartDirections issue, chief among the new features are:
- Export Wizard - to more easily move data out of RouteSmart and back to your customer information systems
- Set Segment ID and Side Enhancement - to allow comparisons on various street attributes as well as the closest street geographically
- Street Notes - an ability to enter Street
Notes for a street segment that will be displayed on RouteSmart reports
(such as information on gated communities, traffic awareness, and so on)
Clients with active software maintenance who would like to upgrade to
RouteSmart for ArcGIS 9.3 should contact our technical support group
via email (service@routesmart.com) or phone (800-977-7284, option 2) to arrange for the update.
Important installation note: This version will require an upgrade
to all hardware keys if the currently installed version of RouteSmart
for ArcGIS is 9.2.4 or earlier. If you are on RouteSmart for ArcGIS
9.2.5 or above, no key upgrade is needed. Most hardware keys can be
upgraded remotely by our technical support staff.
RouteSmart WebAccess Version 3.3
We are pleased to announce
the release of RouteSmart WebAccess 3.3. This release is available to
all clients who currently have licensed RouteSmart WebAccess. Use of
the Street Notes capabilities also requires RouteSmart for ArcGIS
version 9.3.
RouteSmart WebAccess 3.3 contains:
- Street Notes - an ability to add Street Notes to a block face
- Geocoding Enhancements - now you can select service locations by geography, street side, or street and switch street sides
Important installation note: Clients with active software
maintenance who would like to upgrade to RouteSmart WebAccess 3.3 must
schedule an upgrade session with RouteSmart technical support. Contact us via email (service@routesmart.com) or phone (800-977-7284, option 2) to arrange for the update.
Did you know you can check our website often to check on the latest supported version and compatibility with operating systems and GIS software?
Click here
to download a PDF of our Product Life Cycle Status.
Click here to download a PDF of our Product Life Cycle Policy.
Click here
to download a PDF of our Product Compatibility Chart.
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