September 2012Issue 4  No. 9
What is IIRC Certified?
  Things You Want to Know
iicrc cetification logoDid you know that most of our technicians are certified with the premium IICRC? In case you aren't sure what that means, it means we have the best of the best!  
The IICRC (Institute of Inspection Cleaning and Restoration Certification), formed in 1972, was developed to promote high standards within the inspection, cleaning and restoration industry, and maintain excellence in communication and technical proficiency throughout the process. The Institute continually works to enhance product quality and service to the consumer, along with providing fair recommendations for the consumer and industry worker.  
Our technicians achieve this IICRC by successfully completing classes and earning continuing education credits to maintain certification. Once certified, our customers can be assured that our technicians are trained in the most up-to-date techniques and procedures in the inspection, cleaning and restoration industry. Many of our technicians have this certification, and all of our Crew Chiefs are certified with both WRT (Water Restoration Technician) and ASD (Applied Structural Drying).   
Thermal Cameras
  Cool Stuff That Works
thermal camer   

Thermal cameras are a new way ServiceMaster technicians can detect moisture in walls. This infrared thermal imaging allows our disaster restoration experts to assess differences in temperature in any building structure. 


This non-invasive tech­nique completely and precisely locates hidden water damage resulting in the most accurate scope of service available.

In This Issue
IIRC Certified
Specialized Equipment
Employee Spotlight
In the Community
Quick Links
Employee Spotlight
  Our Hot Shot of the Month   
This month, our Spotlight shines brightly on Anna Olson, our Billing Coordinator at the Phoenix office. Anna has held this position for two months. Prior to this, she was the receptionist at ServiceMaster. She is also a certified Medical Administrative Assistant and has been a department manager at Walmart, as well as a legal secretary. 


Anna is a "third generation Arizonian" and is married with two daughters and three amazing grandchildren. In her spare time, she likes to go antiquing and having family over for Sunday dinner and games. She enjoys playing with her grandchildren, fishing and four-wheeling.  


Thanks for being such an important part of the team, Anna!
In the Community
  Involved Around Town

Our Phoenix office sponsored a March of Dimes golf outing last month at the Orangetree Golf Resort in Phoenix. Our Biz Dev guy, Mike Benner, played on a team of four which included Farmers agents, Dennis LaChance, Corey Woodard, and Dan Renyer. 

Mike was also able to attend the Cardinals vs. Broncos game Farmer Agent, Laurie Petrarca and her daughter, Lauren. Lori got to see her favorite player Larry Fitzgerald, and Lauren got to see Peyton Manning! Sure looks like everyone had a good time!

About Us
ServiceMaster All Care Restoration offers quality service that restores peace of mind! 



Our advanced tools and techniques allows our professional and qualified technicians to restore any of your commercial or residential property affected by fire, smoke or water damage.  Our certified professionals are experts in mold removal, elimination of mildew and complete water and fire damage restoration.


It is our commitment to work closely with you through the entire restoration process and assisting you every step of way.  Our customers are our first priority, so your satisfaction is completely guaranteed. We now offer services throughout the greater Phoenix metro area.

Call now

to schedule your
free estimate!



ServiceMaster All Care Restoration offers free estimates on any residential or commercial services