|
What is IIRC Certified?
Things You Want to Know
 Did you know that most of our technicians are certified with the premium IICRC? In case you aren't sure what that means, it means we have the best of the best!
The IICRC (Institute of Inspection Cleaning and Restoration Certification), formed in 1972, was developed to promote high standards within the inspection, cleaning and restoration industry, and maintain excellence in communication and technical proficiency throughout the process. The Institute continually works to enhance product quality and service to the consumer, along with providing fair recommendations for the consumer and industry worker.
Our technicians achieve this IICRC by successfully completing classes and earning continuing education credits to maintain certification. Once certified, our customers can be assured that our technicians are trained in the most up-to-date techniques and procedures in the inspection, cleaning and restoration industry. Many of our technicians have this certification, and all of our Crew Chiefs are certified with both WRT (Water Restoration Technician) and ASD (Applied Structural Drying).
|
|
Thermal Cameras
Cool Stuff That Works
Thermal cameras are a new way ServiceMaster technicians can detect moisture in walls. This infrared thermal imaging allows our disaster restoration experts to assess differences in temperature in any building structure.
This non-invasive technique completely and precisely locates hidden water damage resulting in the most accurate scope of service available.
|
|
|
Employee Spotlight
Our Hot Shot of the Month
 This month, our Spotlight shines brightly on Anna Olson, our Billing Coordinator at the Phoenix office. Anna has held this position for two months. Prior to this, she was the receptionist at ServiceMaster. She is also a certified Medical Administrative Assistant and has been a department manager at Walmart, as well as a legal secretary. Anna is a "third generation Arizonian" and is married with two daughters and three amazing grandchildren. In her spare time, she likes to go antiquing and having family over for Sunday dinner and games. She enjoys playing with her grandchildren, fishing and four-wheeling. Thanks for being such an important part of the team, Anna! |
|
In the Community
Involved Around Town
Our Phoenix office sponsored a March of Dimes golf outing last month at the Orangetree Golf Resort in Phoenix. Our Biz Dev guy, Mike Benner, played on a team of four which included Farmers agents, Dennis LaChance, Corey Woodard, and Dan Renyer. 
Mike was also able to attend the Cardinals vs. Broncos game Farmer Agent, Laurie Petrarca and her daughter, Lauren. Lori got to see her favorite player Larry Fitzgerald, and Lauren got to see Peyton Manning! Sure looks like everyone had a good time! |
|
