August 2012Issue 4  No. 8
Drying Process for Water Damage
  Things You Want to Know

At ServiceMaster All Care Restoration, our goal is to quickly restore your property.  Depending upon the situation, the water damage drying and restoration process can require up to three phases before being  completed.


Phase One - Emergency Service

In Phase One our trained technicians will determine if your flooring is salvageable and can be dried in place.  If so, we will use our specialized equipment (pictured above)to extract as much water as possible.  Here are a few important tips:

  • Our specialized technicians will use penetrating and non-penetrating meters to detect moisture in the structure of your home.  
  • The technicians will use both high velocity air movers and dehumidifiers to dry the carpet and sub-floor and structure as quickly as possible.  
  • In order to ensure complete drying, this special drying equipment must be left on for the designated amount of time.

The next two phases address reinstalling restored carpeting and addressing any structural damage.  Click here to view all three phases in more detail.

AirWolf/Wolf Pack System
  Specialized Drying Equipment



 The AirWolf/WolfPack System is the ultimate solution to drying hardwood floors. It uses a combination of static pressure to force air out of damaged hardwood floors. The WolfPack attachment kit directs the high-velocity airflow into the flutes between the subfloor and the hardwood flooring. This airflow drives the moisture up through the floor, drying it from the bottom of the floor up to the surface.


The bottom-up drying process can actually dry a hardwood floor in as little as three days. The process can also reduce, if not eliminate, cupping of the floor. This will, in turn, reduce associated refinishing costs.

Employee Spotlight
Our Hotshot of the Month   
This month we want to shine the spotlight on Renee Rivera, the Business Development Manager for our Tempe office.  
Renee has been with our company since July and comes to us with over 13 years of experience in the disaster restoration industry. 

Renee was born and raised in the Phoenix area and spent a few years in California before coming home to Arizona. She has three children (two sons and one daughter) and many pets (one dog, two cats, one turtle and one horse).

In her spare time, Renee enjoys running, horseback riding, hiking, and spending time at the pool or lake.

Thanks for being such an important part of the team, Renee!
In The Garden
  What's Growing Out There?


It's been crazy hot this month, but believe it or not there are still some summer vegetables which can weather the heat in our area. To make sure you get the most out of your August veggies, don't trim your plants for another month to prevent sunburn. Now is prime time to sow corn, eggplant, peas, summer squash, tomatoes.


Here's a light and easy recipe to help you enjoy this summer's squash:  Simply Sautéed Summer Squash:

  • 4 small summer squash or 2 to 3 medium
  • nonstick cooking spray
  • 1/4 cup vegetable broth or chicken broth
  • 1/2 teaspoon crushed garlic
  • 3 or 4 green onions, thinly sliced
  • about a dozen medium basil leaves, cut chiffonade*
  • salt and freshly ground black pepper, to taste
*To cut chiffonade, stack the leaves, roll up tightly, and slice thinly.  Spray a large skillet with cooking spray and heat over medium heat . Saute the sliced summer squash, stirring constantly, for about 2 minutes. Add the vegetable broth to the skillet and continue cooking and stirring for a few minutes longer, until almost tender. Add the garlic and green onions and continue cooking and stirring until tender but still a bit firm. Stir in the basil and add salt and pepper to taste.    
Serves 4.
In This Issue
Specialized Service
Specialized Equipment
Employee Spotlight
In The Garden
Featured Service
Customer Reviews
Quick Links
Featured Service
  Restoration Cleaning Services  Packout Service  

ServiceMaster All Care Restoration of Phoenix can remove furnishings, clean, restore and re-pack them for storage until your home or business is ready for your belongings to be returned.  Our technicians will provide you with an accurate and detailed inventory of your items while we restore your home or business.


All Care Restoration Facilities:


-  Certified and Nationally Trained Restoration Technicians  


-  Quality Restoration Equipment and Cleaning Chemicals  


-  Approximately 5,000 Square Foot Facility with Climate Control  


-  Ozone Chamber (Deodorization Control)



Cleaning Services Include: 


Onsite Cleaning - We are usually able to perform onsite cleaning in the event of small fires with a small amount of soot residue.  Our professional technicians will clean all of your possessions on-site as well as perform any necessary structural cleaning.  


Content Restoration - Our content restoration service brings you peace of mind after a disaster.  Our trained technicians pack and clean all your belongings, restoring them as much as possible to their original condition.


Pack-Out Services - In some instances, personal belongings and furnishings will need to be stored while repairs are completed.  In the insurance industry, this type of loss is called a "pack-out."  If this is necessary, our trained technicians carefully assess the premises for any concerns before beginning the pack-out.  Then they carefully and professionally remove personal property from the premises in order to prevent any additional damage.



How we do  Pack-Outs:


-  The pack-out of a residence or business is documented and photographed to ensure all items are returned back to their original location.    


- ServiceMaster All Care Restoration of Phoenix will identify items requiring special handling such as: family heirlooms, art, photos, area rugs, sentimental and/or work related items. We work with experts to ensure your items are restored back to their pre-loss condition.   


-  Standard moving industry boxes, packing materials and supplies are used to pack the contents and protect the furniture in transport and in storage.    


-  Our restoration process of all boxed items and furniture includes cleaning, deodorizing, repairing or servicing.  Once complete, items our repacked and re-wrapped for storage.    


-  The items are then placed back into the secure storage vaults until the repairs or reconstruction is completed and they can be moved back into the home or business.

From Our Customers 
  Actual Customer Reviews

"The associates were very courteous and respectful of our situation. They took the time to explain what they were doing and why. What I liked most of all was they had personality. I would recommend Service Master to my family, friends and business associates."
About Us
ServiceMaster All Care Restoration offers quality service that restores peace of mind! 



Our advanced tools and techniques allows our professional and qualified technicians to restore any of your commercial or residential property affected by fire, smoke or water damage.  Our certified professionals are experts in mold removal, elimination of mildew and complete water and fire damage restoration.


It is our commitment to work closely with you through the entire restoration process and assisting you every step of way.  Our customers are our first priority, so your satisfaction is completely guaranteed. We now offer services throughout the greater Phoenix metro area.

Call now

to schedule your
free estimate!



ServiceMaster All Care Restoration offers free estimates on any residential or commercial services