Issue 1  No. 11
November  2009       
All Care Restoration Logo
News at ServiceMaster All Care Restoration

The Phoenix office is getting a new look!  We are well underway with the expansion of the Phoenix office.  This renovation will add over 3,000 square feet to our existing offices.  Our grand opening is scheduled for January, 2010. 

Building Construction 1009

At ServiceMaster All Care Restoration, we understand how important your home or business is to you. So when you need disaster restoration after water damage, wind damage or fire damage, call us for immediate response.  You can count on our trained and certified employees to use the latest equipment and technology to restore your peace of mind.

All of our professional services, whether it's commercial or disaster restoration, are backed by our commitment to provide the best customer service every step of the way.

We are committed to being on-site and ready to help in as little as two hours to provide expert advice and give you peace of mind when disaster strikes. 

Customer Events

ServiceMaster Racing Banner

Congratulations to Catherine Guyette of Sun City West!

Catherine was our lucky winner in ServiceMaster All Care Restoration's NASCAR customer raffle.  Catherine won two tickets to the Phoenix International Raceway's Checker O'Reilly Auto Parts 500, which included VIP hospitality, along with infield access. 

Check out next month's news letter to see pictures from the big race!

Employee Spotlight

servicemaster certification
Congratulations to two of our team members who received IICRC certification for WRT (Water Restoration Technician), along with ADS (Applied Structural Drying). 

Miguel Cadena and Bryan Fortman of ServiceMaster All Care recently attended an intensive 5-day hands-on training course in Phoenix.

The course included both classroom and hands-on training as they completely restored a home following all IICRC guidelines, and then passed a written exam.  This course is a nationally recognized certification for professional water mitigation and restoration companies. 

ServiceMaster All Care continues to live up to the commitment of developing people through training, also allowing us to offer world class service to every customer. 

What is an IICRC Certification?

fire water mold smoke

The Institute of Inspection, Cleaning and Restoration Certification (IICRC) has served as the Industry Guardian for the cleaning, inspection and restoration service industries for more than 30 years. As a non-profit certification organization, the IICRC helps ensure that you have access to trusted and trained cleaning professionals by establishing and monitoring certification programs and standards for these industries.

To qualify for IICRC-Certified Firm status businesses must demonstrate proof of insurance, maintain a written customer complaint policy with documented follow-up and provide ongoing education and training leading to certification for all technicians. IICRC Certified Firms are also required to abide by the IICRC Code of Ethics. Services provided by IICRC-Certified professionals range from flooring inspection and cleaning to mold remediation to water and fire damage restoration.

At ServiceMaster All Care Restoration; all of our technicians are IICRC certified.  We pride ourselves on developing our team and in turn providing the best service to our customers.   

Emergency Safety tips for you and your customers

Nothing is more upsetting to your customers than water or fire damage.  As a result of the recent flooding disaster, their home or office may look like a river ran through it. Carpet, upholstery, hard flooring and structural components appear to be ruined. Restoring the property after water damage can be a challenge.

ServiceMaster All Care Restoration and the  IICRC suggests taking the following initial steps to restore your home or office:

 *  Stay away from contaminated water or electrical hazards

 *  If safe to do so, turn off circuit breakers supplying electricity to the wet area and unplug and remove small appliances from wet rooms

*  Move furniture or raise on blocks to prevent moisture absorption and staining

The IICRC recommends you do not attempt to treat the water damage yourself, but hire a certified water restoration firm such as ServiceMaster All Care Restoration; that employs professionals trained to assess and repair damage caused by the water. They can also locate hidden damage to ceilings, walls and contents caused by moisture in structural components.

free estimate

ServiceMaster All Care Restoration offers free estimates on any residential or commercial services.

Call us today to schedule your free estimate


In This Issue
Company News
Customer Events
Employee Spotlight
Employee Spotlight
Two Locations
Insurance Professionals
Did You Know?

Phoenix Office   
8701 N. 78th Ave
Peoria, AZ 85345

Tucson Office
1501 E 17th Street
Tucson, AZ 85719

Insurance Professionals


Nothing is more upsetting to your customers than emergency water and fire damage, but a confusing or inefficient restoration process can cause them to switch insurance providers.

At ServiceMaster All Care Restoration, we know that keeping your customers happy means more smoother claims process and more policy renewals.
Your policy holders need to know what to expect when the unexpected happens. That's why we walk policy holders through our restoration process, keeping them and you apprised of each step necessary to help return their lives back to normal.

ServiceMaster All Care Restoration keeps all of our insurance agents fully informed so you are better equipped to support your policy holders.  We are committed to working closely with the agents and claims representatives to provide clear communication and technical support. 
Did You Know?

.....You are THREE TIMES as likely to have a water loss than ANY other type of event?

water damage

....Most common causes of indoor water disasters are:


,,,,Most common causes of outdoor water disasters are:


....Every second that goes by, more damage is being done.

....Call us 24 hours a day for emergency service; we can be on site within one hour, ready to handle any needs.