Are you Ready for e-Business?
 I was recently asked "what is the most significant change you have seen in our industry?" My answer might seem surprising to you.
Advancements in heating fuel, bio-fuel, ultra-efficient heating and cooling systems, and other noteworthy eco-friendly energy saving technologies benefit us all, but what's most significant to me is how everyone can enjoy multiple advantages by conducting business electronically.
Email and a web browser enable you to select the time that is most convenient for you rather than being restricted to our office hours and the possibility of being placed on hold or directed to voice mail for a simple question that can be answered by accessing FAQs and other freshly updated information on our website.
Subscribe to receive email tips, newsletters and interesting articles. Conduct online self-service, request a proposal, download forms or research a problem so that you can be more informed during discussions with an Arbor Oil subject mater expert.
E-business enables us to receive higher marks for customer service. Instant access to information and the convenience and security of electronic correspondence and payment make it easy for you to do business with Arbor Oil. As a bonus, e-business helps to reduce our need for paper products and their associated carbon emissions.
We will always defer to your preference, so let me or one of our friendly and knowledgeable customer advocates know how you would like to communicate with us.
I will always enjoy meeting with you to understand your needs and to let you know how to deal with various situations. I'll inspect your system and show you how it works. Our Conservation Technicians will visit you to perform preventative maintenance and to respond to your service needs.
I look forward to corresponding with you in the future, whether in person or electronically. |
There is much controversy and misunderstanding regarding bio-fuels, a generic category that supports transportation, equipment and home heating applications through ethanol and bio-diesel based products. Each presents its own story relative to impacting our economy, environment and cost-effectiveness.
This summer has been our busiest "off-season" ever. The service department continues to design and install system upgrades for many customers who want to proactively combat rising energy costs.
Prices for crude oil and other commodities are set by futures commodities exchanges, e.g. New York Mercantile Exchange. The goal of these exchanges is to foster long-term supplies of valuable commodities by bringing buyers and sellers together in a liquid and transparent marketplace. When future demand is perceived to approach or exceed supply, prices are bid up.
