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OPAF's First Bid Live and Silent Auction
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I flew over 75,000 actual air miles on Delta last year.
That makes me a Gold Medallion member.
Delta's in
big financial trouble.
They should be sucking up to
their customers, especially their frequent
fliers, don't you think?
Instead, when I
checked in recently - using the First
Class/Medallion member check in line - before the
ticket agent even looked at my ticket she said "This
line is for
First Class and Medallion members."
I
thought...
"OUCH! Why don't
look like a First Class/Medallion member???" AND,
simultaneously
Thanks lady, for giving me a great newsletter
topic on
how NOT to give good marketing!!
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Make an Assumption = Make a Mistake
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You know what they say about assuming!
(If you
don't,
call me and I'll tell you 860-967-4184 or click
here)
It can
also:Cause unnecessary stress for you and/or your
customer
- Create misunderstandings
- Cause you to miss out on great opportunities
- Lead you to offer the wrong product or service
- Create obstacles that don't exist
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Firestarter
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"Elizabeth, your email newsletter on blogs gave us
the push we needed
to launch OUR
blog as part of our online marketing
efforts!"
Julie Hall
PSL
Fabrication
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Voice your opinion
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Questions, Comments, Concerns, Suggestions
Like the newsletter? Feel free to forward it!
Love
the newsletter? Tell me why.
Don't like it/hate it?
What do I need to fix?
Just click on my email
link at the bottom of the page. Thanks!
Elizabeth
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