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Interviewing and Selection
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By using custom designed job assessment tools
you can create a targeted “ideal” candidate
profile to help you separate the best from the rest.
Then, through Interviewing for EQ strategies
managers learn to ask the right questions and
interpret candidate answers to determine if they
have the “must-haves” for job success.
You can supplement this process by using a
valid, legal, EQ self-assessment tool that the
candidate can take prior to the interview. This tool
is designed to assist the hiring manager in getting
beneath the surface and to design targeted interview
questions.
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Performance Coaching
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If you have a strong individual contributor
who is a talented asset to the organization but isn’t
performing to their optimal ability due to interpersonal
conflicts, leadership style, or communication issues,
it may be worth considering a retention investment in
one-on-one performance coaching. With Emotional
Intelligence at the heart of the program, employees
with high technical savvy learn to tap into the power
of EQ to raise their influence and interpersonal
effectiveness with all personality types and levels.
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Leadership Development
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"When I calculated the ratio of technical skills,
IQ and emotional intelligence as ingredients of
excellent performance, emotional intelligence proved
to be twice as important as the others for jobs at all
levels." Daniel Goleman, author of
Working with Emotional Intelligence.
This powerful finding helps to
explain why Leadership Development programs that
do not include the concept of emotional intelligence
are incomplete and may fail to bring about real and
lasting results. The first step to increasing EQ is
through awareness.
If your organization already offers a
leadership training program, a module on the ten
practical EQ skills would be a strong addition.
Leaders need to demonstrate strength in self-
control, empathy, problem solving and influence. EQ
is important for new and seasoned leaders alike.
You can include a 360-degree feedback tool
designed to measure EQ for those in leadership
positions. This tool is most effective for creating
change-inducing awareness because it includes self,
supervisor, peer, and subordinate feedback.
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