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As a strategic business leader, selecting and
retaining good employees is a key skill that must be
learned. And that is the good news! It can be
learned. There are a wealth of resources available to
today’s candidates, yet most interviewers are not up-
to-date on latest trends. As you are looking to
continually develop your professional skills, don't
overlook the importance of keeping your interviewing
skills current. Candidates today are savvy and well
trained, can we say the same?
We all know the pain of a bad hire. Often
our focus
is on the hard costs of turnover, expenses such as
advertising, training, equipment, and payroll. While
these are significant, they can distract us from the
intangible consequences of lost human capital;
the “invisible costs”, those which can be felt and
observed but not measured.
Every time an employee walks
away, it slowly chips away at our leadership
credibility. This “revolving door” may be the
result of
hiring mistakes or even the loss of star employees
fed up with working with those mistakes. Our team
trusts us to select and retain the right people to
work alongside them. They rely on us to make the
decisions they cannot, choosing people who will
enrich instead of erode team morale.
Customers also take notice of office instability
and wonder about our inability to keep an intact
team. Our competitors get wind of yet another
lost
employee and see opportunity in the weakening of
our workforce. Both active and passive candidates
observe the same open positions and wonder
why people don’t stay.
We ourselves may even begin to question our
abilities
or feel defeated, seeing hiring as nothing more than a
crapshoot. Often, the deck is stacked against
us
from the start. How often are we given the
responsibility to interview and hire but no resources
to learn how? But there IS hope! Great interviewers
are made, not born. Interviewing is a learned skill
set, requiring practice and precision. By seeking out
resources to increase your hiring effectiveness you
can replace the "invisible costs" with visible
results.
Considering everything at stake, smart hiring is
no
longer a management task; it is a leadership
requisite.<br>
For more information on our Smart
Hiring training
program, please visit our website.
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