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Exploring Emotional Intelligence Pointer, Tip #2 2005
Check out this week's performance pointer from Penumbra Group, your best resource for training and development solutions.

Have you had that nagging feeling that something is missing on your team keeping you from moving past chronic conflict or mediocre performance? Many leaders have sensed this and found the solution in what experts are calling the #1 predictor of life success: emotional intelligence. To find out if EI is missing from your team, take this short quiz:

Is there often a breakdown in team communication? Do you observe symptoms of low stress tolerance? Do one or more of your team members struggle with or resist change - large or small? Are you needed to mediate conflict on a regular basis? Has pessimism taken over the work environment? Do team members say or do the wrong things at the wrong time?

If you answered yes to more than a two of these questions, it is worth your while to explore emotional intelligence. There are several case studies of how increasing EI in a work group results in higher productivity and lower turnover (among other things). To begin, take a baseline of your team's EI through observation, interaction and assessment. By enrolling your team in some learning and development you will be on your way to discovering the untapped performance potential around and within you.

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Stay tuned for the next Emotional Intelligence Pointer when we'll discuss the first step in Exploring EI - Observation.
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