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September 2010
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Greetings!

Phew! Summer's over already and we're heading fast into October and Halloween!
halloween bag
Now's a great time to push safety, especially for those trick-or-treaters in the neighborhood. Call us to see what promotional product you could use to enhance your company's image while offering the kids something that will keep them safe!

And, on an upnote, we just learned that one of our own CPR students just had a save! She was working as a caregiver when a potential client had an arrest in front of her! She started CPR right away until the medics arrived. The patient is now in stable condition. Way to go Aimee!!!

Remember, we're here to help you. If you need assistance, don't hesitate to call or email!

Thanks...and be safe!
ECSI Merchandise Family!
What's exciting at ECSI-Merchandise
First Aid Kits are here!!!
first aid kit
We've just added 9 new first aid kits for home, office and auto use. Perfect for resale to your clients.

And to help you out, we're giving you a special, eNewsletter ONLY 15% OFF discount for the month of October. The website discount is 10%! But, you must call in your order and provide us with code: #09-1K15.


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Q&A: You've got questions, we've got answers!
Can you just give me a card?

CPR CardHow many times have you been asked that? How many times do you hear: "Look, my friend John just gave me a card last time...you know me...I can do CPR"

The answer is NO! You just can't give someone a card without having them go through training and testing if required. Even on recerts. It's your training center, your certificate to teach...is it worth losing?

Think about it, if the last time they needed a recert and their buddy just 'gave them a card', when's the last time they really went through the latest and newest skills? We've all seen so called professionals do CPR 'on the street' and do it wrong.

Got question about teaching? Or maybe how to handle a specific situation during class? Email them to us us. If we use your question, we'll send you a free stock T-shirt!

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Stories from the trenches
What to do when your students don't dress properly?

dress properlyFirst, you should provide a 'dress code' as part of your contracts making it clear that students are expected to dress appropriately, considering they will be down on their hands and knees on the floor and physically active.

I'm sure at one time or another, we've all been there. You have a student leaning over, practicing CPR, with low cut clothes. They end up revealing their undergarments.

The best course of action would be to have a same-sex instructor quietly address the situation with the student. Just do everything you can not to embarrass them. Or, if the class has someone that is in charge, ask them to take care of it. If not, you should professionally talk to the student yourself. Chances are they are not aware of the situation. On the other hand, if nothing is done about it, you could be accused of harassment. Think about it, while the students are on the floor, you're walking around checking position, hand placement, are the elbows straight or bent, etc. You don't want someone saying you were observing something else.

Protect yourself. Act professional at all times. Watch your innuendos as you teach. Remember, there are other students watching your behavior and can act as your witness if something does come up.


Do you have a real-life story or an anecdote you'd like to share? Email them to us. If we use it, you'll receive a free stock T-shirt!

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FREE
Patch
excellence patchReceive a FREE "Excellence In Training" patch when you place a phone order over $15.00!

Use promo code: #09-PTET

Show off your pride in ECSI!!!

Offer Expires: November 1, 2010