Company Logo
www.customis.com (888) 739-3375
In This Issue
Don't Wonder, Just Ask These Five Questions!...
A Sense of "Community" in a Big World
Microsoft Dynamics GP 2010 R2 Release Announced
Making Business Dynamic With Microsoft Dynamics
Recession Intervention: Why ERP is Critical Now
Quick Links
Batchmaster Manufacturing
Join us for a Webinar on
December 15

A detailed overview of the functionality of BatchMaster Manufacturing for Microsoft Dynamics GP for Process Manufacturers.

Title: BatchMaster Manufacturing for Microsoft Dynamics GP

Date: Wednesday, December 15, 2010

Time: 1:00 PM - 2:00 PM CST

Click here to attend
or Contact
Nancy Phillippi if you have any questions:
nphillippi@customis.com
Custom Information Services
Phone: 817.640.0016 <109> www.customis.com

Microsoft Dynamics
ERP Button
Fun Facts
Bad Santa? According to the British Medical Journal, countries that celebrate a full-figured St. Nick have higher rates of childhood obesity.

Recycling a single run of the Sunday New York Times would save 75,000 trees.
Has Your Mail Server Been Blacklisted?
Before you send out your next email campaign, make sure that your mail server has not been blacklisted which could prevent your emails from being delivered. Go to www.mxtoolbox.com/blacklists.aspx and type in your server's IP address to check

If you don't know your mail server's IP address go to www.mxtoolbox.com and type in your domain name, or you can simply send an email to ping@mxtoolbox.com and they will help you find it.
ERP Software Blog
ERP Software Blog

Customer Information Services is part of the
ERP Software Blog.

Read our post on the blog here.

20 year
eNewsletter December 2010

Happy Holidays!

As the year end quickly approaches, we hope that you will take the time to reflect on the accomplishments your company has achieved this year. In this economy, we understand it may have been difficult to grow or earn the revenue that you had forecasted, but that is all the more reason to celebrate your personal and professional highlights. No matter how big or small your achievements might have been, it is essential to not let them go unnoticed.

As you begin your business planning for 2011, it is time to consider what objectives you would like to see your business achieve. Perhaps one of your goals it to gain greater efficiency throughout your organization? Or to reduce your overhead?  If so, do you have the tools in place to achieve this?  Good questions to ask as you review 2010 and plan ahead for 2011.  As you assess the tools you need, we are here to help you answer the tough business process questions.

We wish you the happiest holiday season and a very prosperous new year!

Thank you,

Microsoft Dynamics Logo
Nancy Phillippi
nphillippi@customis.com

Don't Wonder, Just Ask These Five Questions!

As a business owner, you have likely grown your customer base from that very first purchaser to where you are today. Whether your customer base is big or small, growing or shrinking, one of the best tactics you can use is to ask customers what they think. In an excellent article by Deborah A Taylor on Manta, she outlines the best questions to ask your customers, and why you should ask.

  1. How did you hear about us?
     It is important to understand what marketing channels are working. If the majority of your new customers are coming from word of mouth referrals, create opportunities for more referrals. Don't advertise to people who don't know and love you.
     
  2. What was your main reason for choosing us?
     I am constantly reminded that price is not the main reason people choose to do business with certain companies. Consistently across the 70 industry sectors surveyed, trust that you can provide the right product or service is the No. 1 reason. But there are others and you need to know the reasons why customers choose you, because this is essential to your communication with existing and potential customers.
     
  3. What is one thing we do really well for you?
     This question gives you clues about why you are better than your competitors--and this creates opportunity to exploit your strong points in your marketing. Customers will tell you why you are better than the guy down the road. Your job is to make sure that you keep delivering well on your strengths.

For numbers #4 and #5, click here to learn more. We always welcome the opportunity to hear from you - the good, the bad and the ugly - it's all relevant to our partnership and our goal of providing great value to your business.

A Sense of "Community" in a Big World

Being a Microsoft Dynamics® customer means that you belong to a unique community.

 

Microsoft makes it easy to get involved in the community with the Microsoft Dynamics Community Site. If you haven't already checked it out, it's a wealth of knowledge you can't afford to miss out on! Here are just some of the sub groups available:

§  Role Tailored Communities: Customer Service | Finance | Sales & Marketing

§  Product Communities: Microsoft Dynamics AX | Microsoft Dynamics CRM | Microsoft Dynamics GP | Microsoft Dynamics NAV | Microsoft Dynamics SL | Microsoft Dynamics RMS


Chat with people in your shoes and learn all there is to know about Microsoft Dynamics. Check it out today and don't hesitate to contact us if you have trouble finding what you're looking for.

Microsoft Dynamics GP 2010 R2 Release Announced

With the recent press release from Microsoft about the upcoming Microsoft Dynamics GP 2010 R2 there are some great new features you will not want to miss!

  • Contextual business intelligence will now allow "light" and full users to be presented with a dashboard of information relevant to the action they are taking or in relation to the information they are viewing. Other competitors require a full user license to access dashboard information.
  • Utilizing Microsoft Lync 2010, users can now have access to company information of the clients and vendors they are working with as well as initiate sales orders, purchase orders or sales invoices directly from Microsoft Lync. Competitor solutions simply enable awareness of collaborative presence.
  • Reporting has also been enhanced with more than 400 Excel and SQL Reporting Services Reports and 600 Report Writer Reports.
  • Further utilization of the Microsoft Suite of business products, a user friendly form generator using Microsoft Word will be available to pull data directly from Microsoft Dynamics GP, allowing you to create professionally formatted customer and vendor facing invoices, picking lists, AP documents and more.

Read the full press release here, then contact us to find out more information on how we can get you started using Microsoft Dynamics GP 2010 and what we can do for your business.

Making Business Dynamic With Microsoft Dynamics
Dy·nam·ic: Of or relating to energy or to objects in motion.

According to this definition, it makes sense why Microsoft would choose the brand name, Microsoft Dynamics, since their solutions adhere to the philosophy to change and move with your business, ensuring growth and vitality. After all, what business doesn't change?

Dynamic businesses are fearless and able to anticipate and embrace change while sustaining competitive advantage. Download this informative whitepaper on how Microsoft Dynamics Solutions enables your business in the quest to be dynamic.
Recession Intervention: Why ERP is Critical Now
Did you know that timely technology investments can help businesses battle a down economy and spur recovery? Cuts alone don't cut it. Increase operational processes, improve employee productivity and align with compliance standards are not just empty buzzwords. Here's your chance to download the complimentary whitepaper titled Recession Intervention: Why ERP is Critical Now. You'll learn...
  • Why technology investments make sense
  • How other businesses have benefited and how you can too
  • Surprisingly low upfront and ongoing costs are a reality
  • And how you can leverage your current systems vs. a "rip and replace" model

Download the whitepaper to learn more, and share it freely with your executive team. Microsoft Dynamics ERP solutions can help control costs and boost efficiencies during hard times. Give your business the competitive edge it deserves.


About Custom Information Services (CIS)

Custom Information Services (CIS) is a pioneer in affordable managed services, IT solutions and business software applications for forward thinking businesses. We've been keeping our customer up and growing for 20 years.
 
Founded in 1989, CIS' primary objective is to provide and support business software, IT services, managed network services, telecom, and custom programming to many customers in many different industries. Located in Dallas/Fort Worth, CIS has been implementing and supporting the financial industry, process manufacturing, discrete manufacturing and distribution solutions to clients throughout Texas and the Southwest; NM, OK, AR and LA.

Visit our website at www.customis.com.