| On September 10th, 130 professional and supplier members of PCMA's New York  Area Chapter gathered at the Hilton New York for the  chapter's annual Education Day, which began with a continental breakfast  sponsored by MGM Grand at Foxwoods. Other event sponsors included Hilton New  York, PSAV, Pulse Staging and Events, Sonic Foundry, the Hawaii  Convention Center, Tourism Quebec, and Sol Melia Hotels.
 
 Breakfast  and opening remarks were followed by an hour of rotating "Ask the  Expert Roundtables," hosted by various chapter members. Topics included "Identifying Leadership," with  Roger Rickard, REvent; "International Meetings 101," with Stuart Ruff,  CMP/CGMP, International Trademark Association; "Partnering With Vendors  in Challenging Times," with Deborah Richardt, CMP, American Thoracic  Society; Healthy and Cost Conscious Menu Options with Fun Lee, Cardiovascular Research Foundation; Integrating Social Media into Events with Jessica Levin, MBA/CMP, Seven Degrees Communications; Technology Tips on a Budget with Leigh Cook, PSAV; A Case for Sustainable Meetings with Midori Connolly, Pulse Staging & Events; and Can CVBs Really Simplify Your Life? with Christine Shimasaki, empowerMINT.com.
 
 Two concurrent  breakout sessions: "Creating Event Engagement," with social-media evangelist  Jessica Levin, CMP, and "Face Time. It Matters: The Case for  Face-to-Face Meetings," with Roger Rickard rounded out the morning program.
 
 The main event, which began  after lunch, was a "State of the Industry" panel moderated by Gregg  Talley, CAE, president of Talley Management Group and featured  industry expert panelists including PCMA President and CEO Deborah Sexton; PCMA  2010 Chairman Kati S. Quigley, CMP, Microsoft; Gus Vonderheide, Hyatt  Hotels; and Monisa Cline, Continental Airlines. One-hundred fifty  attendees watched the panel discussion online and responded to questions posed by Talley, along with live attendees, administered by  hardware-free audience-response company Poll Everywhere.
 
 One of  the first questions Talley asked the panel was, "What does the immediate  future look like for the meetings industry?" On the whole, panelists  were, as Cline put it, "cautiously optimistic," with Vonderheide  predicting modest increases in "upper-upscale" room rates and Quigley  seeing a growing investment in content. "We've seen an uptick, but only  an uptick," Sexton said. "We're not out of the woods yet."
 
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