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December e-News

 

Merry Christmas and Happy Holidays!!
Managing Billing Rates
Need Training?

 

Merry Christmas and Happy Holidays!!

                    

We hope you enjoy some time off with friends and family during this holiday season.   

 

IT Works will be closed on December 22, 23, 26, and 30th.

 

We'll be in touch in 2012!!

 

 

                                 

 

Group TrainingManaging Billing Rates

 

Are you responsible for managing billing rates within a Facility or Service Center?  Do you find it challenging?

 

A Service Center must operate on a breakeven basis and make sure consistent rates are charged to users. As most of you know if a surplus or deficit accumulates, billing rates are to be adjusted accordingly.

 

IT Works has a Facility/Re-Charge Center software module that generates invoices, tracks their payments, and produces reports to aid in the management of the facility. Multiple billing rates can be established for different services or groups of facility users.

 

For example, University faculty may be charged a lower rate than users from organizations outside of the University. Management reports allow users to track facility usage by work completion date, type of work completed, or principle investigator. One installation can be used to manage multiple facilities.

 

Give us a call for more information: 919-232-5332 x223.

  

 Need Training?

 

IT Works provides monthly training articles and training material over the web on the topics of your choice.  Take a look at previous articles on our website to see if there are any topics relevant to you that you may have missed. 

 

We also offer on-site or web-based training for small groups of users.  Training can focus on learning the basics, integrating processes and data across modules or expanding knowledge to learn our most advanced features so your employees can utilize our software at new level.

 

Just give us a call at 919-232-5332 x223.

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IT Works Implementation Support Team

919-232-5332 Ext.223

www.itworks-inc.com 

 

3725 National Drive

Suite 215

Raleigh, NC 27612

 

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