stop signJoin Our Mailing List!   *Updated*
Due to the changes in the Farmers Agent Email Program by home office such as- "Discontinue any personal use of farmersagent.com and farmersagency.com e-mail accounts and Discontinue external bulk forwarding of farmersagent.com and farmersagency.com e-mail." There is suspicions that most personal email may be blocked in the future. Therefore,

If you have received this email at your Farmers Agent email address, please unsubscribe only your Farmers agent email address at the top of this Email.
Then, click the "Join Our Mailing List" above and resubscribe with your alternate email address. i.e. yahoo, msn, gmail, aol, etc. Thanks  -ed

Depending on future action of Farmers concerning agent email accounts, the Oklahoma Voice may delete in the near future all farmersagent. com email accounts from our records. Only those with a private email account- that you may update- at Join Our Mailing list above- will continue to receive future issues.  -ed

UFAA Header - wide
4balls flashing (attention0
1. Having trouble viewing this email or active links? Mouse  "click here" at the top of this newsletter to view all graphics, images and text as a web page.

"HOT ISSUE"
Recent Industry Ratings & Rankings Including
Farmers and Zurich
John Doak wins run off election
Agency complains they cannot get passed the credit info screen to  give quote, without lying. Does client now qualify for outside business as ineligible?
OKLAHOMA

         Oklahoma Waving Flag  
VOICE
September  2010
 Published monthly by United Farmers Agents Association, aka UFAA, Chapter 15 Eastern Oklahoma. The chapter meets the first Wednesday of each month.
Next Chapter 15 Member Meeting: Wednesday, September 1st 11:30 AM 
 
 
 
 
 
Chapter 15 now meets at-
We have mooved3
Green Onion 4532 E 51st Tulsa OkThe Green Onion
4532 E 51st St
Tulsa, OK. 74135

Restaurant Reviews
             Non-member agents welcome!

Green Onion $12.95 lunch menu includes meal, beverage, tax & tip for UFAA meetings.
Mission Statement
ufaa logo The United Farmers Agents Association -UFAA- is a professional association committed to helping our members through education, communication, support and information and to establish a true partnership with Farmers Group, Inc.
Check out our website
                                                                Agents Helping Agents.new                       

 Oklahoma UFAA Contacts: 

UFAA Chapter 15 serving Eastern Oklahoma
President- Mike Gately 918/481-3277 -Tulsa 

UFAA Chapter 12 serving Central-Western Oklahoma:
President- Tony Reese 580/355-1335 - Lawton

United Farmers Agents Assn. National Office 800-275-2662
UFAA Oklahoma Voice Editor
UFAA Oklahoma Voice Ads
To join an Oklahoma UFAA Chapter
choose one closest to you and
contact the chapter. Or, sign
up at the UFAA Website.
United Farmers Agents Association Web Site
UFAA Chapter 15 Newsletter Archive & Homepage

Letters to the Editor

Agents Helping Agents.new
John Doak wins state wide run off election with 2.4 to 1 margin
John Doak: Starting quarterback for the Okla. Ins. Dept. in 2011
power cords and receptacles
   power cords and receptacles
over x- Insurance Commissioner
John Crawford
,
age 78
 August 24, 2010 Election

Results from the State Election Board:
(REP) FOR INSURANCE COMMISSIONER
JOHN P. CRAWFORD     35,294     29.45%
JOHN DOAK                   84,570    70.55%


TULSA, Okla. Aug 25, 2010- John Doak won the GOP runoff Tuesday over former Insurance Commissioner John Crawford.

Doak, [age 47],of Tulsa, took the lead early in the polls and never lost it, winning the Republican Nomination for Oklahoma Insurance Commissioner with 71 percent of the vote. He will represent the Republican Party in the Nov. 2 general election.

"Thank you to everyone who voted Okie Doak," Doak said. "We are honored by the support we have received as well as pleased by the national, state and local endorsements of my campaign. I am proud to have earned the Republican nomination."

Since the Primary Election on July 27, in which no candidate received a majority in the insurance commissioner's race, a number of highly respected Republican leaders endorsed Doak. These supporters include former Presidential Candidate and Governor Mike Huckabee, U.S. Senator Don Nickles, former Congressman J.C. Watts and current Corporation Commissioners Dana Murphy and Jeff Cloud.

"The full focus can now turn to the differences between me and the Democratic candidate, Kim Holland, who was a 2008 Oklahoma delegate for Barack Obama," Doak said. "I have bipartisan support across the state, and Oklahomans will have a clear choice to make in November."

"I look forward to beginning a dialogue with insurance companies, both inside and outside Oklahoma, to enhance the business climate of our state and improve its economy by drawing more companies here as the next Oklahoma Insurance Commissioner as well as protecting Oklahomans from irresponsible rate increases and taxes," Doak said.

He is a plaintiff in the federal lawsuit against Obama Care and is an advocate of implementing health care solutions at the state level, of buying insurance across state lines and of association health plans to increase options and lower insurance costs for Oklahomans.

Doak has served as an agent for Farmers Insurance and State Farm Insurance as well as serving in executive positions with national companies such as Marsh Inc. and Aon Risk Services and is a member of the Asbury Methodist Church and the National Rifle Association. He lives in Tulsa with his wife, Debby, and their two children, Zack and Kasey.

Editor's Notes-
John will now face current Insurance Commissioner, Kimberly Holland, in the November 2nd general elections. Holland, whose history in the insurance business is quite vague, will complete her four year term in January, 2011, unless reelected.

As for Holland being on the front lines as an agent? That information cannot be confirmed. She was a political appointee in 2005 by Governor Brad Henry which term limits will vacate Henry from the Governor's Mansion in early 2011. It's up to you, as a captive agent, if you would like to change the leadership at the OID in 2011.

power cords and receptacles Greetings!                  power cords and receptacles

UFAA Members: Double Your Political Contributions of $50 or Greater to the "Friends of John Doak" Campaign

Chapter 15 to match Farmers Agent/DM contributions to John Doak


UFAA will match a max. of $1,000 grand total for members (dollar for dollar up to $500).
 
And, non-members match of ($.50 cents on the dollar up to $500) during the first week of September.
(Applies only to Farmers Agent/DM contributions of $50+)
Download the contribution form by clicking the Okie Doak logo above.
Mail your checks and form today payable to "Friends of John Doak"  to:
 UFAA Chapter 15 Treasurer  c/o Farmers Insurance  6303 E 32 St.  Tulsa Okla 74135
Or, bring your contribution to the Sept. 1st UFAA Chapter 15 meeting at the Green Onion 11:30 AM
Non members welcome!
Do it by September 7th and we will deliver your checks and our matching contributions to the Doak Campaign Headquarters on Sept 9th. Let's not choke on Doak. He knows our captive agent business.
 Doak website is votefordoak.com
Dear Oklahoma Voice,                                   Mailbox

I recently received bulletin #10-0174 that went to 11 states regarding consumer notification of credit information.  Farmers is apparently responsible to notify BOTH the primary insured and the spouse that their credit may be used.  Naturally they passed this on as being the agents' responsibility.  If I can not obtain the approval of both people to use their credit information, does it then become ineligible for Farmers and therefore eligible for my outside business?  I do not want to violate my contract by placing business outside, however I also do not want to violate it by misrepresenting facts by clicking the "I agree" button when I have actually been unable to obtain the second insured's ok.  Please advise if you have any incite... as my outside carriers seem to be unaware of this requirement and will be quite happy with only the primary insured's ok.   Okie Agent.
Oklahoma State Court Network

Okie Agent. If you don't quote it how will you know if the client is eligible? How would you defend your actions for writing a policy with an outside company if you do not have any company documentation as to its' eligibility?
As to the notification of both spouses on credit checks in Oklahoma, we enlisted the help (?) of the Oklahoma Insurance Department. We were directed to these Oklahoma State Statutes. Read them thoroughly as we did and it is a simple task on how to treat Farmers Bulletin 10-0174 under the statutes, as we comment below.  -ed

The disclosure of the use of credit information in underwriting is required by 36 O.S. § 955.  In relevant portion, § 955 provides:

If an insurer writing personal insurance uses credit information in underwriting or rating a consumer, the insurer or its agent shall disclose, either on the insurance application or at the time the insurance application is taken, that it may obtain credit information in connection with such application.  Such disclosure shall be either written or provided to an applicant in the same medium as the application for insurance.  The insurer need not provide the disclosure statement required under this section to any insured on a renewal policy, if such consumer has previously been provided a disclosure statement.

Okla. Stat. tit. 36, § 955(A).  (Emphasis added.)  "Consumer" means an insured whose credit information is used or whose insurance score is calculated in the underwriting or rating of a personal insurance policy or an applicant for such a policy . . ."  Okla. Stat. tit. 36, § 952(4).  (Emphasis added.)  "Applicant" means an individual who has applied to be covered by a personal insurance policy with an insurer . . ."  Okla. Stat. tit. 36, § 952(3).   A "named insured" is a "person, business, or organization specified as the insured(s) in a property or liability insurance policy.  In some instances, the policy provides broader coverage to persons other than those named in the policy if they have the insured's permission to use the property that is insured."  Barron's Dictionary of Insurance terms, 4th ed.  "Other insureds" are "individuals or organizations covered by property and liability insurance other than the named insured."  Barron's Dictionary of Insurance terms, 4th ed.

            Section 955 uses both the terms "consumer" and "applicant."  Because the definition of "consumer" includes an "applicant" for a personal insurance policy, an "applicant" is also one whose credit information or insurance score is used in underwriting or rating the policy.  If the spouse is an applicant on the application, as opposed to being listed as a potential "other insured," then the use of that spouse's credit information or insurance score must be disclosed to that spouse "either on the insurance application or at the time the insurance application is taken . . ."  Okla. Stat. tit. 36, § 955(A).  If the spouse is listed on the application as a primary "named insured," but his or her credit information will not be used in underwriting or rating, then § 955 does not require disclosure. 

Simple, huh? In the past, agents ran the score on a particular name. Now , the systems runs the score. The question arises, the score on who? The primary insured, spouse or others in a H/.H? Just flip a coin and decide if you MUST or OPTIONALLY comply based on your interpretation of the statutes and what Farmers runs in the background of underwriting. Sorry, the DOI could not have been more help. But, really, what did we expect when we made the inquiry? This is not our first rodeo with this DOI administration. In previous years, the Commissioner would make an administrative rule of clarification. But, that has not happened in P&C in the last 5 years. Could it be that our current Insurance Commissioner only has knowledge and interest in one class of insurance? That being medical insurance? That needs to change in the November elections.  -ed

Red River Roofing Ad Check out our website
 
Edmond 405-330-0025
Tulsa 918-270-2888
At Red River Roofing, our goal is to provide you the proper information to make the best roofing decisions. Should you have any additional concerns, questions, or comments, please do not hesitate to contact
either of our offices.
Residential & Commercial Roof Repair and Replacement                   05/11                    
  4balls flashing (attention0 Oklahoma Agents and DMs
  Send Message to Home Office

August - 2010 Poll Results
Oklahoma Agents have been polled for the last 6 months on which song they would send to Home Office that best describes the current condition of their business,  The poll history is below for your information.
Previous Poll Satisfaction Results

No Satisfaction     Take This Job    We Are Family    It's a Celebration
March:                     50%                   43%                        4%            3%  (Prior to FA2)
April:                       79%                   21%                         0%            0%  (Intro of FA2)
May:                        65%                   27%                         5%            3%  (1 mo. into FA2)
June:                       88%                  12%                          0%            0%  (2 mo. into FA2)
July                          81%                  13%                         0%            6%  (3mo into FA2)

Here are your poll results for August
(4 mos. into FA2)
You can hear the songs again by mousing the song title below.
Rolling Stones- 1965
"No Satisfaction"  100%

Johnny Paycheck- 1977
"Take this job and shove it0%


Sister Sledge- 1975
"We are Family"   
0%

Kool and Gang- 1978
"It's a Celebration"  0%









Have the results above improved since last months Agent's Poll?  You tell us.



Pulse of the Agents: September Agent Satisfaction POLL  4balls flashing  (attention0


Okla. Voice polls are confidential as we cannot tract your vote.

Do you have a poll question we can ask the agents?  Let us know by email
Paul Davis voice ad wide
 






918-663-5848
Fire, Water, Storm Damage & Other Perils
Full Service Mitigation and Reconstruction
          www.pdrestoration.com/tulsa
Board up Service     06/11
10344 E 58th St Tulsa, OK 74146
06/11
PINOCCHIO Dual Pinocchio Awards for September 2010
 Misguided DMs seemingly treat agents as their employees!
The Oklahoma voice does not correct spelling or errors in grammar. Published as received.

From: LifeQuota@aol.com
Date: Thu, 24 Jun 2010 12:47:07 EDT
Subject: Distrct written if you don't have at least two we need to have a meeting soon
To:  XXXXX
[Production Table Removed] 
I'm requesting a meeting next Thursday July 1st at 10:30 for any agent with zero or life written to come into the district office at 10:30 a.m. and If you can't make this meeting we will meet at the state office. The only way to remove yourself from the meeting is to write at the very lease one life policy. According to the numbers the following agents must meet at the district office on July 1st, at 10:30 sharp. You will be giving a Limra Project 100 Booklet and we will meet weekly to go over your results.  I hope some if not all can get off this list, but I'm no to hopeful.  
XXXXXX, XXXXXX XXXXXX, XXXXXX XXXXXX XXXXXX XXXXXX XXXXXX XXXXXX XXXXXX XXXXXX XXXXXX
See you Thursday, July 1st, at 10:30 at the district office and please make every available attempt to be on time.   
Jim Mulligan
Farmers District 91, We Are Family!
If you would like to join our Family as a Farmers Insurance Agent, please call.

PINOCCHIO
It would appear these 2 districts are ripe for an IRS form SS-8 filing The resulting investigation and audit is long term and grueling for the DM in determining if the DM has crossed the line and complainants have been treated as employees. Agents receiving such letters should keep them in a file that would become very  useful during an IRS investigation. -ed


From: Alec Lewis [mailto:alewis@farmersagent.com]
Sent: Monday, June 14, 2010 5:07 PM
To: XXX
Subject: Farmers Way Tracker 
Just a reminder the end of the month is also the end of the 2nd qtr for "The Farmers Way" Please don't wait until the last day of the month to call the District office and ask for help, our new State Exec. is taking this just a serious if not more so than our last State Exec. And, some of you are on pace to not validate the Farmers Way again for the second consecutive quarter. Please don't make me be the bad guy, every one has had 3 mos to do 2 eFFRs per day or 2 VIPs or VIPIIs per day and there are 16 days left to get everything done.
1. 2000 leads or be enrolled in AMP
2. 60 VIPs or VIPIIs or eFFRs
3. Process All required "My Alerts"
4. Have the required Campaigns turned on  
Ask Everyone About Life Insurance It's The Right Thing To Do For Our Customers and Their Families!!
Alec Lewis District Mgr.& Registered Principal Farmers Insurance & Financial SRVC

AGENCY CONCERNS

Every month thousands and thousands of agents call and send emails to UFAA expressing their concerns with the direction of Farmers and the behavior of certain management individuals that impede and interfere with their ability to service and sell insurance policies. It is probably fair to say that the majority of management individuals are academics in the sense that they have no real concept of what it takes to sell and service clients in an insurance agency.  For them it is all academic, something they read about or learned in a classroom.  They are given quotas from upper management and their only concern is achieving their quota by whatever means necessary. 

 

Which brings me to the purpose of this article.  Most agents know that September 2010 is hump month for Life insurance so that district managers, DMM's, State Directors and other management individuals can try and hit their assigned quotas. This is critical to them personally as their bonuses, maybe their very jobs are based on the achievement of their quotas.  So the pressure has begun.  Agent's are starting to report that they are receiving letters from their State Directors informing them that they have only sold X amount of policies in the last 12 to 18 months. The agents have noticed that the letters are being copied to their DMM, District Manager and agents file.  They are also start! ing to receive letters from their DM's concerning the same issue.  This infuriates most agents as it is implying that the agent also has some type of quota.  Most state they could care less if a copy goes in their agents file, as it doesn't really mean anything.

 

Let us be clear, that agents should always strive to sell life insurance protection, auto insurance, homeowners insurance, disability insurance, etc. whenever there is a need by their clients.  That is the professional responsibility of every insurance agent.

 

UFAA will be watching the behavior and actions of management individuals very closely in September  to see if any of their actions violate the Independent Contractor ruling.  To refresh your memory, that means that production quotas, mandatory meetings and mandatory reports are a violation of Federal law.  If any of these activities are breached, then the agent may be reclassified as an employee by the IRS and FGI could be responsible for the agents Social Security taxes, paying vacation, etc.  The AAA also specifically states that there are no production requirements and nothing in the contract shall be construed as an employer/employee relationship.

 

Please inform UFAA, whether you're a member or non member at no@ufaa.com, if you feel your Agency Contract or Independent Contractor status is being threatened.

 

Tom Schrader

President

United Farmers Agents Association


(This information may not apply to agency contracts signed from May, 2009 forward, as those contracts have yet to be challenged and defined in a court of law having a strong appearance of an employee contract. The independent contractor blurb may just protect the companies from having to withhold taxes and pay 1/2 of the FICA taxes.)  -ed

GJohnson Penthouse adGreetings! Do you need a place to get away? Check this out. Contact Glenn at glenn@gjohnsonagency.com for additional information.                                   07/11
 ^Farmers & 21st Century in ^
the running for dead last ranking
The black line in the graph is the industry average- ed

JD Power Customer Satisfaction Ranking


The black line in the graph is the industry average. -ed

No Kidding? Just what have we agents been screaming?

J.D. Power said price was the main driver in declining customer satisfaction, with the industry satisfaction average moving from a high of 801 last year to 777 this year. "Now that the market has stabilized, consumers are feeling more in control of their finances and have become more aware of and sensitive to the rate increases that have started to occur since the recent recessionary period," said Jeremy Bowler, senior director of the insurance practice at J.D. Power, in a statement.
"As a result, customers are considerably less satisfied with their insurer and their rates, and have begun shopping for new insurers at unprecedented high levels not seen since prior to the recession," he added.

Last year, the top five, in order of [the 1,000 point possible index ranking], were State Farm, Shelter, Auto-Owners, Erie Insurance and COUNTRY. While GEICO moved up in the overall rankings, its index score fell from 806 in 2009 to 793 this year. State Farm, which was at 831 last year, fell to 795. Erie, the number-two carrier this year, saw its index score go from 823 in 2009 to 815. Auto Owners went from 825 to 813, and Shelter dropped from 828 to 807.

[ Reviewing the 3 yr. history on this index, the entire index average is down from 801 in 2009 to 777 in 2010. Farmers had 777 points in 2008 improving by 20 points to 797 in 2009. However, Farmers dropped a dramatic 40 points in the 2010 customer satisfaction index to 757, which represents a 40 point loss in while the industry average loss is 24 points dropping Farmers to dead last in the J D Power "About average" category.]
Hello? Farmers? Anyone home? -ed
Click logo above to obtain UFAA Membership App
Join UFAA Now
Click logo above to view the UFAA Website
Agents Helping Agents.new

 
 



If you wish to
be excluded from future mailings please let us know by emailing us at ufaa15@.gmail.com or by using the Unsubscribe feature at the located within this document. Disclaimer - The Oklahoma Voice is published twelve times per year for the United Farmers Agents Association, Chapter 15 Northeastern Oklahoma. The United Farmers Agents Association and the editor neither assumes any responsibility for the accuracy of the articles or advertisers, nor any liability arising from reliance upon them. The Oklahoma Voice expresses it's appreciation to the many members who assist in and support it's publication,. Opinions in the Oklahoma Voice do not necessarily express the views of any single member or Chapter officer or UFAA organization. Products and services advertised are not endorsed by this Chapter or United Farmers Agents Association, Inc. Complaints or inquiries should be forwarded directly to the advertiser. All purchases and services are at the complete discretion of the consumer. Trademarks and/or logos are the respective products or trademarks of their respective owners.

 


Homeowners Insurance Companies Ranked

Consumer Reports logo





Click here
Fitch Ratings logo
 Property/Casualty Insurer Long-Term Financial Performance
Decade In Review: 2000 - 2009     
This copyrighted multi-page Fitch Solutions 5 & 10 year review Special Report will open in Adobe .PDF format. An easy way to cherry pick specific information is to type Farmers in the Adobe search/find box at the top of the report page and hit the enter key to jump forward. You can repeat using Zurich in the search/find  box. Otherwise, it's a nearly easy must read report, detailed and revealing. Note where Farmers and Zurich ranks compared to the gold bar noting the industry average on most all graphs.
And, they are firing agents for low numbers? Here's an eye opening rare peek at FGI's long term numbers over a 5 & 10 year period.
Property/Casualty Insurers U.S. Special Report

4balls flashing (attention0 The Blame Poll 4balls flashing (attention0
 
Ind Ins Agt Logo Independent Companies beginning to tighten their belts

    Travelers Dwelling Fire Changes in Oklahoma  

Effective immediately Travelers is no longer accepting new business dwelling fire policies.    Current Travelers Dwelling Fire Policies will remain in force and will NOT  be nonrenewed at this time.

 

Travelers will continue to write new business homeowners subject to writing the supporting auto policies.  Some homeowners restrictions will apply based on your agency's home vs. auto ratio.

   Safeco Dwelling Fire Policy Guidelines in Oklahoma Several years ago, the Oklahoma Department of Insurance implemented a mandatory change to the base dwelling fire policy form to promote affordable coverage for Oklahoma consumers. The state mandated that the base form limit coverage for roofs to Actual Cash Value (ACV).  Safeco responded to this change by offering Replacement Cost (RC) on roofing through the addition of Option A to the base form.

Main Points to Consider:

·             Roofing claims in the OK Dwelling Fire Program are settled on an ACV basis for policy forms 2 & 3 unless Option A (Extended Dwelling Coverage & Replacement Cost Roofing) is selected.

·             Option A is not available on any residence constructed in 1939 or prior.

·             Option A is also not available on policy Form 1 or on Condo Form 8.

     Hanover Homeowner Changes In Oklahoma  

 Hanover has been working diligently to ensure that their pricing is supporting their desire to grow profitably in the Oklahoma market.  

 

Effective 9/1/2010 for Renewals and 10/1/2010 for New Business, Hanover is making the following revisions to the pricing of their Homeowners product:

·             For those customers writing both their Home and Auto policies with Hanover, Hanover has increased the Account Credit to 35% making it even more effective for you to write the total Account with Hanover 

·             Hanover has increased the Wood Roof Surcharge from 12% to 35%.  Please note that homes with Wood Roofs are ineligible as new business.  This surcharge applies to any in-force customers.

·             Hanover has revised their pricing significantly by territory - with territory only changes varying from +20% to -5%

·             Base rate increases for all form types   

·              

New Business Eligibility Changes Effective 9/1/10 

·             Minimum Deductible on New Business is $1000 All Peril and 1% Wind/Hail Deductible for all Dwelling and Condominium Policies; Tenant policies require a minimum $1000 All Peril Deductible. 

·             Coverage A Minimums have been increased to $150,000 in Tulsa County

 Hanover is not writing new business homeowners in the following counties:  Canadian, Cleveland, Oklahoma, Logan, McClain, Grady, and Lincoln.  Monoline Auto is still available.

 

IMPORTANT HANOVER ROOF CHANGES EFFECTIVE 9/1/10  

To be eligible for Replacement Coverage on Roof materials, the age of the roof must be less than 10 years old and in good condition.  Submission of a front and back photo of the risk is required and the risk may be subject to inspection before approved.  AT THE TIME OF BINDING:  Please submit front/back photos along with other required documents by email to your underwriter.  Refer to the quote submission for underwriter's name and email address.  Failure to provide front and back photos of the risk will result in Actual Cash Value Roof Coverage.   

 

Roofs older than 10 years but less than 15 years of age may be written on an Actual Cash Value basis.  Roofs older than 14 years are ineligible for coverage.

     Safeco Auto Product Enhancements in Oklahoma 

Effective Aug. 26 for New Business and Oct. 15 for Renewals, Safeco will be making the following changes: 

·             Increase to base rates to keep pace with loss costs 

·             Redefinition of territories and territory factor changes, allowing Safeco to more accurately align expected losses and pricing at the coverage level 

·             Account Discount will no longer vary by coverage.  The discount will be 12% across all coverages, making it easier to sell. 

Focus on Retention! 

·             With the change to the account credit, selling customers on the benefits of packaging their Safeco Home and Auto together is easier, as the discount no longer depends on the coverages purchased. 

·             Annual policies give agents more time for relationship building with their customers on annual auto versus those on a six-month policy.  It also provides rate stability with only one renewal per year. 
 
August Agent Poll Results

Concerning Orphan Policies 500/700# The District Office has-

Never offered my agency orphan policies  81%
Offered and I accepted 16%
Offered and I refused  12% 
Removed them from my agency  0%
 
Who do you believe has total responsibility for the companies poor public ranking within the Industry?

Farmers Agents 0%
Farmers DMs 0%
Farmers State Offices 0%
HelpPoint and/or ServicePoint 0%
Farmers Management 100%
 
Simi council to take up Farmers move on Monday
  
The Simi Valley City Council on Monday is scheduled to address the recent announcement that Farmers Insurance, the city's second largest private employer, is relocating to Woodland Hills.
Councilman Steve Sojka, who is running for mayor in November, said he plans to present suggestions by neighboring businesses on how the city can help them cope with the impending loss of Farmers. Many of the company's 1,200 employees frequented those businesses.
Sojka said he collected the suggestions during recent interviews with a majority of the businesses near the 240,000-square-foot main Farmers building at 3041 Cochran St.
"The bad news is 1,200 employees who used to shop nearby before and after work and during breaks will not be around until that building is filled again," Sojka said in a prepared statement.
The suggestions include:
- Temporarily removing certain restrictions of the city sign ordinance, including limits on temporary signs and banners.
- Temporarily waiving the business license tax for small businesses within one-half mile of the Farmers building.
- Allowing for sidewalk sales and similar special promotions, which may be currently restricted.
- Expediting the process to declare a new redevelopment zone that would encompass Sycamore Plaza, the Target Center, the Mervyns Center, and the Do-It Center. Sojka said that would allow small businesses in the zone to apply for low-interest loans from the city's Community Development Agency.
Sojka will ask the City Council on Monday to direct City Attorney Tracy Noonan and City Manager Mike Sedell to bring back the recommendations for formal action at the council's Sept. 20 meeting.

Meanwhile, the council on Monday is expected to officially form a so-called red team to expedite finding a new tenant for the building. The team will include representatives from Farmers, which is locked into a lease at the building through 2017. The company is consolidating its offices and expects to move early next year.
The city has sent letters to more than 1,200 commercial real estate brokers seeking their help in the tenant search, Sojka said.
Farmers' decision to move from Simi Valley after nearly three decades came a year after the company acquired 21st Century Insurance Co. The latter company had a modern facility in Woodland Hills that is now at Farmers' disposal.
"We want you to know that the decision to relocate our employees and consolidate our offices to Woodland Hills was solely a business decision," Lonnie Sproat, Farmers vice president of commercial operations, said in a letter released by Sojka. "We have been very happy with the Simi Valley community and the support from the City Council and the Mayor."
Farmers owned the building until 2005, when the company sold it to generate cash. It's now owned by a New York-based real estate investment company, Capital Lease Funding Inc.
Sojka is running Nov. 2 to succeed incumbent Mayor Paul Miller, who is retiring from public office. He is being challenged by former Simi Valley City Councilman Bob Huber, chairman of the Ventura County Community Colleges Board of Trustees.
The City Council will meet at 6:30 p.m. Monday in City Hall, 2929 Tapo Canyon Road.
Ok Lic #879 Click ad to access our website
power cords and receptacles
TNT Security- Our goal is providing homeowners and small business owners with a wide range of security options at an affordable price.      04/11
Ads are now hot links to websites 
Support Our
Advertisers
  Please support and recommend our supporters.
Learn more about our advertisers as you or your clients may need their services in the future.
Educate yourself so you can give your clients  more detail about the services they offer. 
   computer. moving finger on mouse           power cords and receptacles
UFAA Chapter 15 welcomes our newest advertiser, EMSI specializing in Paramedical Services: Mobile Examinations, Application Part II Examinations, Specimen Collection and Physical Examinations. Give them a try!
ads rotated for 09/10 issue
.

Call  for Board up Service 24/7
Robinson Glass ad
Click to check out our website    08/11      Tulsa                    Broken Arrow
918/664-7904           918/258-7578
Oklahoma HOUSE BILL 2013
By State Representative John Wright and State Senator Cliff Aldridge

SECTION 3
Creates new law to be codified at Title 47 O.S. § 10-118 prohibiting municipalities from imposing an "accident response fee" for the purposes of assisting law enforcement with investigating motor vehicle accidents.
Provides for effective date. Eff: Immediately.

Aetna, Caremark Agree To 12-Year Deal

-Aetna and CVS Caremark have entered into a 12-year contract to administer the Hartford health insurer's pharmacy drug program. The deal will mean lower-prices for Aetna's corporate customers, which could then lower the cost of coverage. Aetna retains its large mail-order service, spokesman Fred Laberge said Wednesday. 7.28.10 Best wire services

Insurance.com Lists Top 10 Most Dangerous Cities for Drivers.

4balls flashing (attention0
Farmers Agents lead the way in 21st Century leads
Does this tell the Full story?
"It's been just one year since 21st Century Insurance joined the Farmers Family, but agents participating in the quote-not-taken and cross-sell leads distribution program have already received 1.1 million leads and sold 15,000 policies. Put another way, that's $10 million in Gross Written Premium."
 Farmers Achiever 07/06/2010


Put another way that the Achiever
avoided or failed to express.

The truth is..
1.1 million leads = 15k sales = 1 sale out of 73 leads = 1.36 close ratio- less than 1.5%.


Example Agent Income:
i.e. 1.1 million leads / 15,000 agents = 73 leads a year or 6 leads/mo.
1 sale per agent avg./yr.
10 million in GWP / 15,000 sales = $666 per sale or $75 NB auto.

Agent expense example:
CSR @ 1.5 hrs per lead x 6 leads/mo = 9 hrs. x $15/hr = agent cost of $135/mo.

$135 x 12 months =$1,620 less $75 NB comm. 
=$1,613 loss. (excl. FICA & other office costs.)
"It's a Celebration" as "We are Family?"
 
Farmers Insurance Launches AgencyPoint, an Agent Recruiting/Training Center in Ohio

CINCINNATI, June 24 /PRNewswire/ -- Farmers Insurance is expanding, and has announced a new effort called AgencyPoint in Cincinnati that acts as an agency recruitment and training center for candidates looking to become Farmers independent business owners.
"AgencyPoint will be staffed with highly trained Farmers employees to offer intensive hands-on training to candidates who will become successful Farmers agents.
Gregor Scott, Farmers Regional Vice President said that the Cincinnati AgencyPoint is located in Mason, Ohio, off Parkway Drive and Mason-Montgomery Road. To learn more about the opportunity to become a Farmers agent please visit  http://www.farmerscincinnati.com.
Now you know where Gregor went, the third in a row Okla State Dir. to gain a VP position. -ed
Hot air balloon
The Balloonist
A man in a hot air balloon realized he was lost. He reduced altitude and spotted a woman below. He descended a bit more and shouted, "Excuse me, can you help me? I promised a friend I would meet him an hour ago, but I don't know where I am."

The woman below replied, "You're in a hot air balloon hovering approximately 30 feet above the ground. You're between 40 and 41 degrees
north latitude and between 59 and 60 degrees west longitude."

"You must be an engineer," said the balloonist. "I am," replied the woman, "How did you know?"

"Well," answered the balloonist, "everything you told me is, technically correct, but I've no idea what to make of your information, and the fact
is I'm still lost. Frankly, you've not been much help at all. If anything, you've delayed my trip."

The woman below responded, "You must be in Management." "I am," replied the balloonist, "but how did you know?"

"Well," said the woman, "you don't know where you are or where you're going. You have risen to where you are due to a large quantity of hot air.
You made a promise which you've no idea how to keep, and you expect people beneath you to solve your problems. The fact is you are in exactly the same position you were in before we met, but now, somehow, it's my darn fault."
Bethel Collision Center in Broken Arrow

BBB Rated A+
Bethel Collision Center.jpg
View our website            02/11

By Kim Komando
Kim Komando in white

SECURING A WIRELESS NETWORK IN WINDOWS 7, VISTA
Jack from Minneapolis, MN, listens to my national radio show via podcast and watches the show live at TVKim.com because he is a member of Kim's Club. He is trying to secure his wireless network. But he can't find my instructions for Vista or Windows 7. He wants to know if I can update the directions.

Well, Jack, I do actually have some guides that includes Windows 7 and Vista. You can find one here. That should cover everything you need to know.

But, really, the instructions for each operating system actually aren't that different. Most of the configuration is done in the router itself. That's where you set the network name and encryption. And the router can be accessed from the Web browser in any operating system.

The only differences occur when re-connecting to the network after settings change. Fortunately, Windows 7 and Vista should handle the connection almost automatically. Windows 7 is especially good about wireless networking. So, you shouldn't have too much trouble securing your network.

Keeping your wireless network secure against intruders is a good start. Here are some other things you can do to keep your computers safe:

FINDING A FREE E-MAIL PROGRAM FOR WINDOWS 7
Juda from Herrin, IL, listens to my national radio show on WJPF 1340 AM. He has a small business that recently upgraded to Windows 7. On his old machines, he used Outlook Express. But that won't run on Windows 7.

He can't seem to find a good replacement e-mail program. And no one else has had helpful suggestions. So he wants to know what I recommend.

If you're comfortable with Outlook Express, Juda, I suggest the latest version. Outlook Express got a name change. It is now called Windows Live Mail. It's a free download that comes in the Windows Live Essentials pack.

It's designed to work with Windows 7. So you shouldn't have any problems. And the interface is pretty close to Outlook Express. But it has a lot of upgraded features. For example, it now works better with Webmail services.

If you don't like Windows Live Mail, there is another popular program you might try. That's Mozilla's Thunderbird. You indicated that you tried it three years ago and didn't like it. But it's come a long way since then.

The latest version has a lot of cool features. Managing e-mail is easier than ever. And it's easy to set up mail accounts. You can get the Lightning add-on to add powerful calendar functions. Since Thunderbird is free, it won't hurt to give it another try.

You might also consider accessing your e-mail online. Free Webmail has gotten quite good. The functionality isn't much different than desktop-based products. And you can access your e-mail from anywhere. Finally, you could always buy the full version of Outlook ($139). It's guaranteed to be compatible with Windows 7. And it has more features than you'll ever need.

E-mail is great for communication, but it can always be better. Here are some ways to make e-mail more useful:

Oklahoma Voice has reprint rights. Copyright 1995-2010 WestStar TalkRadio Network. Reprinted with permission. No further republication or redistribution is permitted without the written consent of WestStar TalkRadio Network. Visit Kim Komando and sign up for her free e-mail newsletters www.komando.com

 
4balls flashing (attention0 Definition:
The U.S. Constitution Reserves the Rights of Citizens to peacefully 1) parade and gather or 2) demonstrate support or opposition of public policy or 3) express one's views is guaranteed by the freedom of speech and the right to peaceably assemble.

REMINDER TO: State & District Offices
The first Wednesday of each month has been dedicated by Oklahoma UFAA Chapters 12 & 15 for the last 16 years as OUR day to peacefully assemble and meet. Not even Congress can prohibit such peaceful actions.
We would ask that State and DM meetings not be held on the first Wednesday of any month to avoid conflict of this law.  -ed
25 more Okla. Agents Leave Farmers
Voluntary Terminations?

More non-existent farmersagent.com addresses were returned to the Oklahoma Voice following the emailing of the August issue. This brings, according our count, 113 agents leaving their Farmers Agencies since January.
   Since Farmers has prohibited personal email on the agency email system, UFAA is encouraging agents to obtain an alternate email source such as, Gmail, AOL, Yahoo, etc., for agents to receive their personal email. As we drop the farmers addresses and use alternate email addresses, our future tracking of non existent Farmersagent email addresses will become more limited.
Today your Friends, Tomorrow your Competition
We assume that most terminations have been voluntary and some may be forced under the new agent contract on agents not making quota.
Many agents leaving Farmers are converting to independent status. They will come back after the non-compete year and take many Farmers clients back home with them.
Who is Farmers Group Inc?

The graphic from the National Underwriter could not be reproduced in readable format in this issue. Thus, we have provided a link to p&c.com that will bring up a graphic showing a break down of the individual companies within the groups of Zurich and Farmers. It includes the companies NWP for 2008 and the +/- comparison for 2009. (It takes about 7+ months to accumulate industry Net written premiun totals) Not surprisingly, but suspiciously, a number of Farmers Exchange companies had the SAME negative -17.7% NWP loss for 2009. Now, you may discover the rate impact of those 2009 fire increases on home and landlords that canceled taking other H/H policies from the exchange companies to competition.

When the window opens to view the P&C graphic, you may click on the graphic when the plus + sign shows to zoom in for readable content, or I am told to click the box in the lower right corner. -ed

Zurich/Farmers: company breakdown link

If Farmers experienced a 17.7% loss in premiums, agents likely did too. To determine your 2009 losses, take 17.7% of your GWP and multiply by an appropriate commission average. Hey, is that a deductible loss? Do I need to file an IRS correction for 2009? One of you CPA-type number crunchers out there write an article for the Oklahoma Voice as inquiring minds want to know. -ed
EMSI logo
Fast, Reliable Exams for Over 35 Years.
EMSI Insurance Services
You have a choice when it comes to the company to provide your clients' insurance exams- choose the insurance examiners that make you look good! EMSI provides examinations that are convenient, quick,                  private and professional. You and your clients can trust EMSI.
      EMSI Tulsa                                                                  EMSI Oklahoma City
      6913 South Canton Avenue, Suite A                                3330 NW 56th St, Suite 622
      Tulsa, OK 74136-3426                                                    Oklahoma City, OK 73112-4479
      P: 918.488.0500                                                             P: 405.945.0038
      F: 918.488.1561                                                             F: 405.945.0032
      tulsa.exam@emsinet.com                                            oklahomacity.exam@emsinet.com
Click on logo to view our website         8/11

Station Fire Victims Sue Farmers Insurance

Homeowners claim Farmers is refusing to pay for smoke, ash and other damage to their homes.

LOS ANGELES -- More than 1,000 homeowners whose houses were damaged in the 2009 Station Fire are taking Farmers Insurance to court. A lawsuit filed Tuesday accuses Farmers Group Inc. of refusing to pay claims to policyholders whose homes were damaged by last summer's massive Station Fire near Los Angeles.

The suit, which claims breach of contract and unfair business practices, seeks unspecified damages for homeowners who reported smoke, ash and other damages from the blaze that killed two firefighters, destroyed 89 homes and scorched 250 square miles of Angeles National Forest.

Farmers denied or minimized claims to boost its bottom line, said Brian Kabateck, an attorney for the plaintiffs, adding the average loss among homeowners named in the lawsuit was $25,000 to $50,000.
"Once again, it appears Farmers has engaged in the egregious practice of denying or underpaying claims, simply to frustrate policyholders and discourage them from seeking the compensation they deserve," Kabateck said.

Farmers spokesman Jerry Davies said he couldn't comment on the lawsuit because the company had not seen it yet.

Farmers and other insurers were accused of similar practices after the 1994 Northridge earthquake that killed 72 people and caused an estimated $15.3 billion in damage. Other insurance companies have paid claims for the Station Fire, Kabateck said.

Farmers is accused of hiring biased consultants to deny or undercut claims as well as being unreasonable in its claims adjustment practices. "The result is that plaintiffs and defendants' other insureds are cheated of monies rightfully owed to them," according to the lawsuit.

Russell Reed, 55, a plaintiff in the case who lives in Altadena, a community near the site of the fire, said he had damage to his home and a layer of ash and debris a foot deep in his pool that clogged drains and became a nuisance for weeks. Farmers agents came out a month or two after the fire and said he wasn't eligible to receive any compensation, Reed said. "A month later, I guess they couldn't find no ash," he told KTLA. His wife, Marsha, said other residents had a much easier time collecting insurance money.

"Everyone else said how easy it was for them to collect... and they weren't even as close as we were. They've collected and here we are and we've collected nothing."  
Check out the UFAA UFAA LAbelChapter 15 Home Page
with more Farmers, industry news, lots of member benefit information, newsletter archives and breaking news too late to publish above.  



Chapter 15 HOME PAGE Link 
Breaking News 4balls flashing (attention0

8/27/10 Bristol West Auto Insurance Renamed Foremost

8/26/2010 Fitch: Profits Decline for Most U.S. P/C Insurers in First-Half of 2010

See more details on these breaking news events on our home page link

Have you heard of Qui-Bids Auction site based in OKC?
Save up to 95% on brand new popular products. Check it out on our home page link above.

Who is the Oklahoma Farmers Employees and Agents
Political Action Committee (FEA-PAC) Supporting?

Our home page will reveal the candidates and contribution amounts


Reminder: From the Oklahoma Ins. Dept: The administrative fee for submission of a change of address or name more than thirty (30) days after the change occurred shall be Fifty Dollars ($50.00).

 

Have you missed past issues of the Okla. Voice? If you missed past issues, you can access them and article headlines above on our home page link above.


Hot ScoopJoin Ufaa now

 We just can't make it much easier. Just mouse the logo above to obtain the membership application. Fill it out; attached a check and mail or use the bank card option and fax it to 1-314-631-7963.
United we stand. Divided we fall.