4balls flashing (attention0
1. Having trouble viewing this email or active links? Mouse  "click here" above to view all graphics, images and text as a web page.
2. Click "confirm" above to confirm your email address to receive future issues

OKLAHOMA

         Oklahoma Waving Flag  
VOICE
April 2010
 Published monthly by United Farmers Agents Association, aka UFAA, Chapter 15 Eastern Oklahoma Chapter 15. The chapter meets the first Wednesday of each month.
Next Chapter 15 Member Meeting: Wednesday, April 7th 11:30 AM 
 
 
 
 
 
 silver flame sign
Chapter 15 will meet in the upstairs meeting room at the Silver Flame Restaurant located at the S/W corner of 61st & Sheridan, Tulsa.A fixed cost of the meals @ $12.50 per person that includes meal, drink, tax, gratuity and group appetizer. We'll have a choice of 5 entrees.
 Lunch Menu
Non-member agents welcome.
Agents Helping Agents.new.

Mission Statement
ufaa logo The United Farmers Agents Association -UFAA- is a professional association committed to helping our members through education, communication, support and information and to establish a true partnership with Farmers Group, Inc.
Check out our website
                                                                                         Agents Helping Agents.new                       

 Oklahoma UFAA Contacts: 

UFAA Chapter 15 serving Eastern Oklahoma
President- Mike Gately  918/481-3277 -Tulsa 

UFAA Chapter 12 serving Central-Western Oklahoma:
President- Tony Reese 580/355-1335 - Lawton

UFAA Oklahoma Voice Editor
UFAA Oklahoma Voice Ads
To join an Oklahoma UFAA Chapter
choose one closest to you and
contact the chapter. Or, sign
up at the UFAA Website.
United Farmers Agents Association Web Site
UFAA Chapter 15 Newsletter Archive & Homepage

Letters to the Editor

Agents Helping Agents.new
 4balls flashing (attention0 Eastern Oklahoma Agents and DMs-
 Send Message to Home Office


When Oklahoma Agents were polled last month on which song they would send to Home Office that best describes the current condition of their business, 93% of respondents related they were not happy with Farmers Management. Roling Stones Logo
Here are your poll results.
You can hear the songs again by mousing the song title below.

Rolling Stones- 1965
"No Satisfaction52%



Johnny Paycheck

Johnny Paycheck- 1977
"Take this job and shove it41%






Sister Sledge picSister Sledge- 1975
"We are Family"  4%


By the Family Foundation. Listen to the lyrics !


Kool  and gang
Kool and Gang- 1978
"It's a Celebration"  3%











Have the results above improved since our March Agent's Poll?
You tell us.



Pulse of the Agents: April Agent Satisfaction POLL 4balls flashing (attention0






0212 poster 3 Greetings!

Will you be ready?
Will your staff be ready?
Will your clients be ready?
Will the Red Cross and rescue teams be ready?
Will Farmers, Foremost, 21st C, Zurich and the entire endurance Industry be ready?
Can it happen?
Will it happen?
See the 2012 predictions- just click the pic
QUAKES
Chile, Taiwan, Haiti, Turkey and Japan all have had 6-plus earthquakes in the last week, with Haiti experiencing a major aftershock after the 7.0 Haiti Earthquake. Whatever is going on, it's now clear to many that the World is experiencing large earthquakes at a greater rate. 

Did movie trailer make you think of Quake-n-Flood?
Just may be good additional options with traditional P&C


Nothing left to crow about
43% have less than $10k for retirement


NEW YORK (CNNMoney.com 3/9/0210 -- The percentage of American workers with virtually no retirement savings grew for the third straight year, according to a survey released Tuesday.


The percentage of workers who said they have less than $10,000 in savings grew to 43% in 2010, from 39% in 2009, according to the Employee Benefit Research Institute's annual Retirement Confidence Survey. That excludes the value of primary homes and defined-benefit pension plans.

Workers who said they had less than $1,000 jumped to 27%, from 20% in 2009. Confidence in ability to save enough for a comfortable retirement hovered at 16% of respondents, the second lowest point in the 20-year history of the survey.
A drop in the bucket
"Americans' attitudes toward retirement have clearly tracked the economy the last couple of years, and that seems to be the case in 2010," said Jack VanDerhei, EBRI's research director and co-author of the survey, in a statement.

The percentage of workers who said they have saved for retirement fell to 69%, from 75% in 2009.
While VanDerhei attributed the decline in current savings rates to job losses, mortgage problems and the suspension of corporate 401(k) matches in 2009, he said the economy isn't entirely to blame.
"In previous years, there were a whole lot of people who had nothing to begin with," said VanDerhei.
The gap between what Americans have saved and what they'd need for retirement is forcing workers to prolong their working years.
**

According to the survey, 24% of workers said they have postponed their planned retirement age in the past year, up from 14% in 2008. But even as fears over health care costs and job prospects mount, the survey found that only 46% of workers have tried to calculate what they need for a comfortable standard of living in their golden years. "People just don't want to think about this," said VanDerhei. "Everybody thinks they're too young to think about it, until suddenly they're too old to do anything about it."

Join UFAA NowAgents Helping Agents.new
 



If you wish to be excluded from future mailings please let us know by emailing us at ufaa15@.gmail.com or by using the Unsubscribe feature at the located within this document. Disclaimer - The Oklahoma Voice is published twelve times per year for the United Farmers Agents Association, Chapter 15 Northeastern Oklahoma. The United Farmers Agents Association and the editor neither assumes any responsibility for the accuracy of the articles or advertisers, nor any liability arising from reliance upon them. The Oklahoma Voice expresses it's appreciation to the many members who assist in and support it's publication,. Opinions in the Oklahoma Voice do not necessarily express the views of any single member or Chapter officer or UFAA organization. Products and services advertised are not endorsed by this Chapter or United Farmers Agents Association, Inc. Complaints or inquiries should be forwarded directly to the advertiser. All purchases and services are at the complete discretion of the consumer. Trademarks and/or logos are the respective products or trademarks of their respective owners.
Investments Down?
 W4ebers Root Beer ad
$1,000
Finders fee for each new franchisee we sign that you have referred to us in the States of: OK, AR, KS, MO, TX       Contact us at webersrootbeer.net
Computer Bugs
Computer bugs aplenty
Scheduled FA2 renewal roll out was scheduled for April 19th in many states. This email was sent to Okla DMs.

*IMPORTANT* FA2 Renewals Delayed

The final decision was made yesterday and at the last minute it was decided that we [Okla] will delay the renewals until June 22nd. The good news is it gives the agents more time to focus on NB not worrying about their existing customers.
Additionally, the customers that they lost in December and January, they can now quote in FA2 (over 60 days). The major concern is that IT is unable to even measure the magnitude of [FA2] defects during conversion. We don't want that customer experience on our existing book. Stay tuned.

Farmers Insurance - Oklahoma State Office
5314 South Yale Avenue, Suite 305
Tulsa, OK 74135
 
Rose-Thank You



  state office!
We don't need more half-baked computer programming running off our agency PIF and your bonus based GWP. Thanks. Okie Agency Force.

Some of our past polls related to vital agent info sent through DMs that was not forwarded
to you. So, we ask in the Pulse of the Agents POLL  4balls flashing (attention0 
Please complete these 10 second one question polls.
Over the years, the policy rating system in personal lines has become increasingly more complicated. With the FA2 renewal delay and other current and past system problems, do you believe the rating system has now become so overly sophisticated that even Farmers can no longer handle it? POLL  4balls flashing (attention0

Foremost logo

Foremost Insurance offers tips for adult children of
aging parents that shouldn't be on the road

 Grand Rapids, MI (Vocus/PRWEB ) February 27, 2010 -- Foremost Insurance offers tips for adult children of aging parents that shouldn't be on the road. Convincing parents or other elderly family members to give up driving may be one of the most difficult and awkward conversations a person might have with their family member. Hopefully that conversation never has to happen. Many older people remain competent drivers, but the normal processes of aging can hamper driving ability as can medications that affect reflexes or judgment or both. Adult children need to be alert to whether it's time for their parents to hang up the car keys.

Here are some things to check on for parents or family members who may be reaching their driving age limit brought to you by Foremost. You may consider printing this as a handout when the subject arises. Be sure to enclose an auto x-date card too as it appears Farmers will insure the senile with good credit scores at great rates.  -ed
                  FARMERS- Elderly driver
Old peopleLATE BREAKING NEWS-
Farmers Agents Rock!
Company breaks into new market


Oklahoma FA2 Successes
                     
Shush- Keep this among us and don't let it get out to the competition.

Some Oklahoma Agents have reported some great successes with the new FA2 policy premiums. As reported, "Those with good credit scores in age groups 70's and 80's have saved some big money with Farmers FA2 auto insurance over the competition."

While Foremost has them hang up their car keys, we now have a great new agent auto market for elderly leads. How about it LEAD
CENTER? We are going from Good to Great in 2010. No, that's now changed to 2012 this time around with "NO RISK" exposure on bed-ridden drivers. What a great profit center.  Is this our future customer base? There is good news. In the next 20 years the number of elderly drivers (persons 70 & over) is predicted to triple in the United States. Good Selling. -ed     
Paul Davis voice ad wide
 








918-663-5848
Fire, Water, Storm Damage & Other Perils
Full Service Mitigation and Reconstruction
          www.pdrestoration.com/tulsa
Board up Service

 
Complimentary Continuing Education on April 6 & 20
From Paul Davis Restoration


With the new increased in required CE hours for agents and CSR's, many persons have asked when Paul Davis will be offering  open CE classes.  We have 2 scheduled so far, with more on the way. 
 
The upcoming ones are Ethics for Insurance Professionals (3 hours) on Tuesday April 6 from 8:30 (registration at 8:15) to 11:30, followed by a lunch that we provide.  It will be at the new Safelite Auto Glass building at 61st and 129th E. Ave in Broken Arrow.
 
The second course is Agency Customer Service (3 hours)  on Tuesday April 20, at the same place and following the same schedule. This deals, of course, with communication and customer service skills, for both agents and CSR's.
 
If you are interested in either one or both, please call or email me to register.  We hope you or one of your team can attend. ***Please register early, as there are 16 seats in the training room, so this is on a first-come/first-serve basis.***
 
Hope you can come!
www.RestorationTulsa.com
Tim Thurston  Paul Davis Restoration  "From Crisis to Calm
10344-B E. 58th St. Tulsa, OK 74146
Office: (918) 663-5848  Mobile: (918) 830-6422  Fax: (918) 663-4340
 Residential and Commercial
Edmond 405-330-0025
Tulsa 918-270-2888
Red River Roofing Ad
Check out our website
Bethel Collision Center in Broken Arrow
BBB Rated A+
Bethel Collision Center.jpg
View our website
News from around the country

Oregon Toppers Club attendees

For 2005 production 79 agents qualified for Toppers Club (Topper Club held in 2006).
I don't have 2006 numbers.
In 2007 24 agents qualified.
In 2008, 26 agents qualified.  
In 2009, we are down to 14 agents with a grand total of 1 agent qualifying for Championship. (last year 6 agents qualified). Looks like "Farmers Way" is quite a success.
Oregon Agent

Seems they are throwing rocks at Farmers over on Insurance Journal Forums

Updated comments on Job Vent.com/Farmers

Employees fired up at 21st Century on Job Vent.com/21C
Caution: some language may not be appropriate on the above links. Reader discretion advised.
Pulse of the Agents Results- March
4balls flashing (attention0

Did your DM forward to you the Oklahoma State Office email in this article concerning patio cover damage claims by weight of snow being reviewed for coverage?

Yes  29%
No, I saw it in the Oklahoma Voice- Thanx! 71%


My district is DM free but, the state office forwarded it to me.  0%

My district is DM free, I saw if first in the Okla. Voice-Thanks!  0%


In the Colorado DM's email to agents advising on life production expectations with an attached email of the Colorado State Director we ask,
Do you believe the State Dir and DMs Emails above conform to the FARMERSŪ CODE OF BUSINESS ETHICS AND PROFESSIONAL STANDARDS
Yes 8%
No 92%

Deductibles Up on Selected

New Business Fire

power cords and receptacles
Dear Oklahoma Voice,
Bulletin 10-0205 dated 3/15/2010 with this introduction- Homeowners new business minimum deductible requirements. 

"Minimum deductible requirements on new business are being implemented in Oklahoma City, Tulsa and surrounding areas with high exposure to weather events."

A similar bulletin 07-05363 on wood roof inspections was tried in Oklahoma and Tulsa Counties in July 2007 and state law prohibited it as it discriminates in the underwriting and rating of a policy against/for selected agents and their clients.  Okie Agent

Okie Agent, Below is the Oklahoma law you may be referring to. As to the "background" paragraph bulletin 10-0205 that states,
"Wind and hail events have long been the most significant cause of loss to our book of business in Oklahoma. As we have grown our policies in force, our overall exposure to severe weather events has increased dramatically."


Is that statement correct?

Farmers own customer management tally on dashboard shows households falling over a decade from 368,000 in Aug. 1999 to 262,000 Oklahoma households in June 2009 and that lower number is strangely the same for Feb 2010. That equates to a loss of about a quarter of a million Oklahoma P&C PIF loss. This has the smell of a rate increase as premium plus the deductible is the true cost of most policies.- ed |

Okla. State Stature T 36 1435.15

E. It shall be unlawful for any insurer to discriminate among or between the insurance producers it has appointed. Any person or company convicted of violating the provisions of this section shall be guilty of a misdemeanor and shall be punished by the imposition of a fine of not more than Five Hundred Dollars ($500.00) or imprisonment in the county jail for not less than six (6) months nor more than one (1) year, or be punished by both said fine and imprisonment.


Weather Channelpower cords and receptacles
Most severe storm Yrs. 2000 +

According to a recent report on the National Weather Channel, the most severe storms since 2000 occurred in  Arkansas, Alabama, Georgia & Tennessee.
 
Call  for Board up Service 24/7
Robinson Glass ad
check out our website   
      T
ulsa                    Broken Arrow
918/664-7904           918/258-7578
Ads are now hot links to websites 
Support Our
Advertisers
  Please support and recommend our supporters.
Learn more about our advertisers as you or your clients may need their services in the future.
Educate yourself so you can give your clients  more detail about the services they offer. 
   computer. moving finger on mouse
You may mouse any of our valued ads in this issue for direct access to their  informative and educational website.
ads rotated for 03/10 issue
Which P/C insurer currently
has the best ads on TV?
Gecko
Liberty Mutual- 12%      


Farmers- 5%
Travelers- 19%
Allstate- 12%

Geico- 30%

Progressive- 23% 


This insurance ad  poll is still open on the Insurance Journal website. The results above were posted as of 3/12/10 showing Farmers last in the poll. You may click here to vote and view the current vote tally. 

By Kim Komando
Kim Komando

Client Shareware so share it with your clients-

CREATE A HOME INVENTORY THE EASY & FREE WAY
Linda from Russell, NY, listens by downloading my shows because she is a Kim's Club member. Recent natural disasters have got her thinking. She wants to create a home inventory for insurance purposes. And she wants to know her options.

That's a great topic, Linda. More people should keep inventories. It makes dealing with the insurance company much smoother.

The easiest method is a spreadsheet. You can log all your items and their serial numbers. Take some digital photos of your items for additional documentation.

Of course, that won't help if your computer is destroyed. That is where online solutions come into play. You can back up your spreadsheet and photos with Carbonite (one of my advertisers). Or you can sign up on an inventory site.

Know Your Stuff is a service of the Insurance Information Institute. (How's that for alliteration!) It's free. The Web site will guide you through making an inventory. You can even upload pictures.

Once the inventory is created, you can access it from anywhere. You can also print out your inventory.

Stuff Safe is another free option. It works the same way as Know Your Stuff. However, less personal information is required to sign up. You can also get inventory reports in PDF or Excel format.

Oklahoma Voice has reprint rights. Copyright 2008 WestStar TalkRadio Network. Reprinted with permission. No further republication or redistribution is permitted without the written consent of WestStar TalkRadio Network. Visit Kim Komando and sign up for her free e-mail newsletters www.komando.com

How can you tell when Okies have had
too much
power cords and receptacles snow?



 
You Tube: Video of Race Car Crash Busts Two for Alleged Auto Insurance Fraud of $76k Against Farmers. See it here

A.M. Best Affirms Ratings of Farmers Insurance Group, Its Members and Farmers Group Inc.This article list companies that are members of Farmers from the AIG company purchases. The numbers are surprising for, perhaps, the independent channel.


BBBWhen will Farmers Fix their "Failing"
ratings with the BBB?

We hate to bring this subject up again, but corporate ratings by the BBB could be damaging to both your independent business and the company. In fact, several issues ago, we printed an article advising Okie Agents to check their low BBB ratings appearing to be caused by low corporate ratings.

This is our third attempt in the last year to have Farmers work with the BBB to correct their "Failing" ratings in Oklahoma and California. The BBB rates companies similar to a scholastic grade from an A+ to F. You may click on the addresses for details and BBB inquiries, if available.
BBB Rated "F" on Oklahoma Claims Offices
Farmer's Insurance BCO Phone: (800) 445-8055 Address: P.O. Box 268994 Oklahoma City, OK 73126
Farmer's Insurance Claim Office Phone: (800) 435-7764 Address: PO Box 108815  Okla City, OK 73101
Farmers Insurance - Property Phone: (918) 660-8866 Address: PO Box 470244 Tulsa, OK 74147-0244
Oklahoma State Office 5314 South Yale Suite 305 Tulsa, Ok rated  B+
  Other Farmers BBB Ratings
P.O. Box 89-4729 Los Angeles, CA  90189 Tel: (800) 435-7764 Fax: (866) 223-5727 BCORated F
P.O. Box 89-4731 Los Angeles, CA  90189 BCO Rated D 
P.O. Box 30388 Los Angeles, CA  90038-3088 Tel: (314) 995-3633 Fax: (314) 995-3624 BCO Rated B
P.O. Box 9075 Van Nuys, CA  91409 Tel: (866) 857-5052 Fax: (323) 932-342 This is Home Office Rated A+
that is the only BBB Accredited business since 06/01/1951
Ratings per the BBB website as of 2/25/10.

Pulse of The Agents POLL 4balls flashing (attention0
Source: Smartmotorist.com
Proper mirror adjustment
 Adjusting Your Mirrors Correctly
 Don't assume that modern car door mirrors adjust themselves or you could be putting your life and others at risk. You need to adjust all three of your rear view mirrors so that you get the widest view possible while keeping your blind spots to a minimum. This is particularly important on multi-lane highways where you may have to keep tabs on lanes on both sides. Many drivers do not turn their outside mirrors out far enough and simply duplicate the same scene in all three mirrors. Rule of thumb: If you can see even a glimpse of the sides of your car in your outside mirrors they are turned too far inwards.

Click the pic. Then, click adjusting mirrors in right column for more valuable info.
State Farm Logo State Farm Follows 'Lose-One, Write-One' Policy
State Farm gave consumers one part of its policy change when it announced eight months ago it would resume issuing insurance policies in Mississippi. What the company didn't say is it is writing policies on a lose-one, write-one basis. So it will write a new homeowner's policy only if another of its policies is canceled. "There is not unlimited growth. There is managed growth,'' State Farm spokesman Roszell Gadson said.

"This is all part of managing our growth and making sure that we're able to take care of all the risk that we take on in case there is a catastrophe,'' Gadson said. State Farm stopped issuing polices in 2007, as it weathered Hurricane Katrina-related claims and lawsuits.
An approved rate increase -- an average of 3.9 percent across the state- took effect on Aug.1. The insurer still isn't writing policies in the state's three coastal counties.

With the lose-one, write-one policy, agents are only allowed to have a certain number of policies. If that agent drops below that number -- loses a customer --then he or she can write a new policy to replace the lost business. Source; Ins. Journal 2/26/10
Check out the UFAA UFAA LAbelChapter 15 Home Page
with more Farmers, industry news, lots of member benefit information, newsletter archives and breaking news too late to publish above.  

Chapter 15 HOME PAGE Link

Have you missed past issues of the Okla. Voice? If you missed past issues due to the spam problems, you can access them on our home page link above.

  • Well it has finally happened!  Farmers Group Incorporated (Management Company-Home Office) admitted the second week of March 2010 that they are actively blocking emails to the agency force as they see fit.
  • Recruiting Generation Y into your business.
  • Small Fish Makes Big Splash in the Online Insurance Industry
  • UFAA E & O Update

  • Powerful Search Lists Prospects for Insurance Agents

  • Agents tell carriers technology lacks ease of use

  • Webcast on Information-Based Insurance Marketing by A.M.Best

  • Printer ink costs $10,000 per gallon. Save Money by Changing Your E-mail's Font - 
  • Farmers Airship Returns to the skies
  • Updated (03/2010) Okla. Ins. Dept. Auto & Home comparison rate charts
  • Free Oklahoma Insurance License Printing
^ These articles and more on the home page link above. ^
Hot articles on our home page
Hot ScoopJoin Ufaa now

Have you joined UFAA yet? We just can't make it much easier. Just mouse the logo above to obtain the membership application. Fill it out; attached a check and mail or use the bank card option and fax it to 1-314-631-7963. United we stand. Divided we fall.